What users are saying about
Top Rated
46 Ratings
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Top Rated
1098 Ratings
Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Sage Intacct

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Top Rated
1098 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Sage Intacct

We handle a lot of customers, all of whom need their own customized invoice. Intacct has performed wonderfully with all of our clients. It is able to handle a big workload with little to no issues. The finance department loves Intacct for its versatility and I love it for its ease of use.
Jake Whitworth | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Coupa
Sage Intacct
7.2
Pay calculation
Coupa
Sage Intacct
7.0
Benefit plan administration
Coupa
Sage Intacct
6.4
Direct deposit files
Coupa
Sage Intacct
7.1
Salary revision and increment management
Coupa
Sage Intacct
6.9
Reimbursement management
Coupa
Sage Intacct
8.5

Customization

Coupa
Sage Intacct
8.0
API for custom integration
Coupa
Sage Intacct
8.1
Plug-ins
Coupa
Sage Intacct
7.8

Security

Coupa
Sage Intacct
8.7
Single sign-on capability
Coupa
Sage Intacct
8.7
Role-based user permissions
Coupa
Sage Intacct
8.7

Reporting & Analytics

Coupa
Sage Intacct
7.9
Dashboards
Coupa
Sage Intacct
7.9
Standard reports
Coupa
Sage Intacct
7.9
Custom reports
Coupa
Sage Intacct
7.8

General Ledger and Configurable Accounting

Coupa
Sage Intacct
8.0
Accounts payable
Coupa
Sage Intacct
8.5
Accounts receivable
Coupa
Sage Intacct
8.0
Cash management
Coupa
Sage Intacct
8.1
Bank reconciliation
Coupa
Sage Intacct
7.8
Expense management
Coupa
Sage Intacct
7.7
Time tracking
Coupa
Sage Intacct
7.7
Fixed asset management
Coupa
Sage Intacct
6.8
Multi-currency support
Coupa
Sage Intacct
7.6
Multi-division support
Coupa
Sage Intacct
8.0
Regulations compliance
Coupa
Sage Intacct
8.1
Electronic tax filing
Coupa
Sage Intacct
8.2
Self-service portal
Coupa
Sage Intacct
7.6
Global Financial Support
Coupa
Sage Intacct
8.0
Intercompany Accounting
Coupa
Sage Intacct
7.9
Journals and Reconciliations
Coupa
Sage Intacct
8.3
Enterprise Accounting
Coupa
Sage Intacct
8.2
Configurable Accounting
Coupa
Sage Intacct
8.1
Centralized Rules Framework
Coupa
Sage Intacct
8.2
Standardized Processes
Coupa
Sage Intacct
8.4

Inventory Management

Coupa
Sage Intacct
6.6
Inventory tracking
Coupa
Sage Intacct
7.5
Automatic reordering
Coupa
Sage Intacct
5.5
Location management
Coupa
Sage Intacct
8.4
Manufacturing module
Coupa
Sage Intacct
5.2

Order Management

Coupa
Sage Intacct
7.3
Pricing
Coupa
Sage Intacct
7.6
Order entry
Coupa
Sage Intacct
7.6
Credit card processing
Coupa
Sage Intacct
7.5
Cost of goods sold
Coupa
Sage Intacct
6.3
End-to-end order visibility
Coupa
Sage Intacct
7.6

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Sage Intacct

  • Using Basecamp during implementation is a very strong attribute as several members of the Sage team assigned can address our issue.
  • It is easy to process transactions
  • The ability to create custom reports
  • The availability of a sandbox to test the system.
Angela Biermann | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

Sage Intacct

  • Bank reconciliation - I do not like the forced "matching" layout. I prefer the old layout where I can manually check off items and see real-time adjustments without needing to hit "match".
  • Bill changes - I want to be able to edit more fields for bills in an open period-paid or unpaid-without being forced to do a full reversal or making an additional reclassifying entry to correct a data entry mistake.
  • Vendor ACH information - I want to be able to send an [encrypted] email to a vendor to allow them to input their own bank information into the system that I do not have to see or handle in order to pay via ACH.
Tiffany Smith | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.4
Based on 64 answers
Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.
Jason Guinn | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.3
Based on 117 answers
It takes some time to get adjusted with the system and know your way around. Overall, this is a great system that allows multiple systems to adequately integrate in order to automate a lot of information that comes from external sources.
Brian Goldrick | TrustRadius Reviewer

Reliability and Availability

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.8
Based on 10 answers
There are times when the system is down when multiple people need to log in to track time to be able invoice clients. This at times can be painful, but we work around it when it happens.
Stephanie Beaulieu, EA | TrustRadius Reviewer

Performance

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.1
Based on 11 answers
I have not noticed any slowdown in using Intacct with having multiple systems integrated with it )ADP, Concur, Adaptive Insights).
Brian Goldrick | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 7.4
Based on 110 answers
Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
Jake Whitworth | TrustRadius Reviewer

Online Training

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 7.0
Based on 10 answers
It was great for generic training but we had the system modified by our third party implementer and a lot of that was not covered in various training's that we received or took online. Attended Advantage last year and that as super helpful in learning a lot of the intricacies of the system.
Brian Goldrick | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.0
Based on 16 answers
I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
Brian Goldrick | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Sage Intacct

We used MIP Fund Accounting for about six years until they were no longer able to keep up with the needs of the market. It ran off of Remote Desktop which was slow and clunky and ultimately made it impossible for a couple of our team members to log in. Their cloud version was too slow to develop and lacked much of the core functionality that we needed. Intacct blew MIP out of the water.
Paige Burkes | TrustRadius Reviewer

Scalability

Coupa

No score
No answers yet
No answers on this topic

Sage Intacct

Sage Intacct 8.5
Based on 7 answers
You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

Sage Intacct

  • We are able to perform allocations from our Central operations into our campuses on a monthly basis. This really helps us when it is time to analyze a campus to see if they are profitable from a direct expense versus allocation methodology.
Glen Hatheway | TrustRadius Reviewer

Screenshots

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage Intacct

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Coupa
7.2
Sage Intacct
8.5

Likelihood to Renew

Coupa
Sage Intacct
8.4

Usability

Coupa
Sage Intacct
8.3

Reliability and Availability

Coupa
Sage Intacct
8.8

Performance

Coupa
Sage Intacct
8.1

Support Rating

Coupa
Sage Intacct
7.4

In-Person Training

Coupa
Sage Intacct
7.3

Online Training

Coupa
Sage Intacct
7.0

Implementation Rating

Coupa
Sage Intacct
8.0

Scalability

Coupa
Sage Intacct
8.5

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