CrashPlan vs. Rubrik

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.4 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$2.99
per month
Rubrik
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
Pricing
CrashPlanRubrik
Editions & Modules
CrashPlan Essential
$2.99
per month
CrashPlan Professional
$88
per year
CrashPlan Enterprise
$108
per year
No answers on this topic
Offerings
Pricing Offerings
CrashPlanRubrik
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrashPlanRubrik
Top Pros
Top Cons
Features
CrashPlanRubrik
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
CrashPlan
-
Ratings
Rubrik
9.0
135 Ratings
10% above category average
Universal recovery00 Ratings8.6121 Ratings
Instant recovery00 Ratings9.4130 Ratings
Recovery verification00 Ratings8.8118 Ratings
Business application protection00 Ratings8.6117 Ratings
Multiple backup destinations00 Ratings9.1126 Ratings
Incremental backup identification00 Ratings8.9125 Ratings
Backup to the cloud00 Ratings9.5123 Ratings
Deduplication and file compression00 Ratings8.6130 Ratings
Snapshots00 Ratings9.2134 Ratings
Flexible deployment00 Ratings9.1123 Ratings
Management dashboard00 Ratings9.0135 Ratings
Platform support00 Ratings8.5131 Ratings
Retention options00 Ratings9.3134 Ratings
Encryption00 Ratings9.5123 Ratings
Best Alternatives
CrashPlanRubrik
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
BDRSuite
BDRSuite
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrashPlanRubrik
Likelihood to Recommend
8.9
(83 ratings)
9.1
(135 ratings)
Likelihood to Renew
9.9
(2 ratings)
8.7
(15 ratings)
Usability
9.8
(3 ratings)
8.7
(16 ratings)
Availability
-
(0 ratings)
7.7
(5 ratings)
Performance
-
(0 ratings)
8.2
(6 ratings)
Support Rating
5.0
(8 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
4.5
(1 ratings)
Implementation Rating
9.7
(2 ratings)
9.1
(8 ratings)
Configurability
-
(0 ratings)
6.1
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.9
(8 ratings)
Ease of integration
-
(0 ratings)
8.2
(5 ratings)
Product Scalability
-
(0 ratings)
8.2
(6 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(5 ratings)
Vendor pre-sale
-
(0 ratings)
7.7
(5 ratings)
User Testimonials
CrashPlanRubrik
Likelihood to Recommend
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
Read full review
Rubrik, Inc
Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
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Pros
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Read full review
Rubrik, Inc
  • Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
  • Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
  • Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.
Read full review
Cons
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
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Rubrik, Inc
  • Reporting and creation of custom Reports
  • Orchestrated Recovery is not available for Nutanix AHV yet
  • Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write.
  • Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore.
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Likelihood to Renew
CrashPlan
No other product works as well.
Read full review
Rubrik, Inc
I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.
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Usability
CrashPlan
Overall, it is simple to use, lightweight, and effective.
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Rubrik, Inc
The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.
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Reliability and Availability
CrashPlan
No answers on this topic
Rubrik, Inc
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review
Performance
CrashPlan
No answers on this topic
Rubrik, Inc
Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review
Support Rating
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Rubrik, Inc
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
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In-Person Training
CrashPlan
No answers on this topic
Rubrik, Inc
Very easy to take in and pass on.
Read full review
Online Training
CrashPlan
No answers on this topic
Rubrik, Inc
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
Read full review
Implementation Rating
CrashPlan
Very easy to follow the install guide.
Read full review
Rubrik, Inc
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
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Alternatives Considered
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Rubrik, Inc
There is no comparison, Rubrik worked right out of the box and even has support for IBM DB2 databases. Patches and upgrades have been performed without any issues. Database backups are run using default settings without any noticeable impact on the databases/servers and complete as quickly or nearly as quickly as native backups. Cohesity on the other hand needed extensive, on-going, custom tuning via undocumented parameters just to keep it working, and every patch broke the solution which then required more parameter tuning. There were also issues with backup performance, we had balance impact of the backups on the database versus the amount of time it took to run the backups. We even reverted back to native backups for some of our larger databases because they just would not complete in Cohesity.
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Contract Terms and Pricing Model
CrashPlan
No answers on this topic
Rubrik, Inc
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
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Scalability
CrashPlan
No answers on this topic
Rubrik, Inc
Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
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Return on Investment
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
Read full review
Rubrik, Inc
  • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
  • Rubrik has made management of backups a non-issue.
  • Recovery of systems and files takes seconds or minutes.
  • We have a better strategy against ransomware.
Read full review
ScreenShots

Rubrik Screenshots

Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain