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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    Cvent Event ManagementGoogle Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    Cvent Event ManagementGoogle Voice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cvent Event ManagementGoogle Voice
    Considered Both Products
    Cvent
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    277 Answers
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    221 Answers
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    273 Answers
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    176 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    184 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    Cvent Event ManagementGoogle Voice
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Google Voice
    -
    Ratings
    Responsive Design for Web Access7.281 Ratings00 Ratings
    Mobile Application7.984 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.879 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Google Voice
    -
    Ratings
    Calendar integration8.058 Ratings00 Ratings
    Meeting initiation7.553 Ratings00 Ratings
    Integrates with social media7.149 Ratings00 Ratings
    Record meetings / events7.744 Ratings00 Ratings
    Slideshows7.836 Ratings00 Ratings
    Event registration9.278 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Google Voice
    -
    Ratings
    Live chat8.855 Ratings00 Ratings
    Audience polling7.768 Ratings00 Ratings
    Q&A8.267 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    Google Voice
    -
    Ratings
    User authentication7.775 Ratings00 Ratings
    Participant roles & permissions7.976 Ratings00 Ratings
    Confidential attendee list7.370 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Google Voice
    -
    Ratings
    Branding options8.683 Ratings00 Ratings
    Integration to Marketing Automation8.957 Ratings00 Ratings
    Attendee list export9.286 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Google Voice
    -
    Ratings
    Registration, RSVP, and ticketing9.286 Ratings00 Ratings
    Email marketing7.990 Ratings00 Ratings
    Livestreaming7.946 Ratings00 Ratings
    Audience engagement8.676 Ratings00 Ratings
    Event recording8.347 Ratings00 Ratings
    Virtual booths8.649 Ratings00 Ratings
    Networking8.360 Ratings00 Ratings
    Event analytics9.088 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cvent Event Management and Google Voice
    Feature
    Cvent Event Management
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.551 Ratings
    Best Alternatives
    Cvent Event ManagementGoogle Voice
    Small Businesses
    Whova
    Score9.6 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cvent Event ManagementGoogle Voice
    Likelihood to Recommend
    9.5
    (425 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    10.0
    (46 ratings)
    9.3
    (7 ratings)
    Usability
    8.9
    (90 ratings)
    8.0
    (11 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (115 ratings)
    7.0
    (35 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (16 ratings)
    10.0
    (2 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    5.5
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cvent Event ManagementGoogle Voice
    Likelihood to Recommend
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Pros
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Cons
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Usability
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Google
    No answers on this topic
    Performance
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Google
    No answers on this topic
    Support Rating
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    In-Person Training
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Google
    No answers on this topic
    Online Training
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Implementation Rating
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Alternatives Considered
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cvent
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Scalability
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Google
    No answers on this topic
    Professional Services
    Cvent
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Return on Investment
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
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