What users are saying about
12 Ratings
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Based on 12 reviews and ratings
OneCause
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Top Rated
83 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 83 reviews and ratings
Attribute Ratings
- OneCause is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.1
Cvent Onsite Solutions
91%
4 Ratings
9.3
OneCause
93%
59 Ratings
Likelihood to Renew
Cvent Onsite Solutions
N/A
0 Ratings
6.4
OneCause
64%
1 Rating
Usability
Cvent Onsite Solutions
N/A
0 Ratings
8.5
OneCause
85%
46 Ratings
Support Rating
8.5
Cvent Onsite Solutions
85%
4 Ratings
9.5
OneCause
95%
48 Ratings
Implementation Rating
Cvent Onsite Solutions
N/A
0 Ratings
10.0
OneCause
100%
1 Rating
Likelihood to Recommend
Cvent Onsite Solutions
I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel

Verified User
Administrative Assistant in Sales
Publishing Company, 1001-5000 employeesOneCause
OneCause has worked great for our organization in managing special events and fundraisers. It is a great tool to organize event logistics and a great way to organize the auction components. OneCause has helped us simply plan for our fundraising gala. Aside from this, my department has not utilized OneCause in any other way.
Program Coordinator
University of St. ThomasHigher Education, 201-500 employees
Pros
Cvent Onsite Solutions
- Allows a smoother process for attendees
- Allows our staff more time to focus on other onsite tasks during the conference
- Shifts to more of a digital process rather than relying on paper/by hand check ins

Verified User
Employee in Other
Events Services Company, 1-10 employeesOneCause
- OneCause keeps you organized and on top of details big and small. The checklist feature is hugely helpful and having an individual working on your event with you to point out things you may have missed or not realized you needed is a huge benefit.
- The accounting post-event is sorted in a variety of ways making it easy to find [the] info you're looking for like breaking down specific donor traits.
- Including ways to market and communicate for the event is vital for success. You can preschedule and customize messages to specific groups right in the platform so it's tracked and event-specific. I love the functionality and ease that provides!
Senior Director Marketing Communications
Make-A-Wish Eastern North CarolinaFundraising, 11-50 employees
Cons
Cvent Onsite Solutions
- Pricing. If we can get lower pricing, we can use for more events.
- Buying our own on-site kits vs having Cvent team needing to be onsite.

Verified User
Team Lead in Marketing
Telecommunications Company, 10,001+ employeesOneCause
- larger photos for items in an auction/ different page layout so its easier to see and click into each item.
- more integrations- less manual work
- easier user interface- sometimes very clunky and hard to navigate through
- ability to connect donors and winning bidders directly through the platform
Administrative Assistant
1% for the PlanetEnvironmental Services, 11-50 employees
Pricing Details
Cvent Onsite Solutions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—OneCause
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cvent Onsite Solutions
No score
No answers yet
No answers on this topic
OneCause
OneCause 6.4
Based on 1 answer
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.

Verified User
Employee in Other
Non-profit Organization Management Company, 11-50 employeesUsability
Cvent Onsite Solutions
No score
No answers yet
No answers on this topic
OneCause
OneCause 8.5
Based on 46 answers
The customer service and help center is extremely helpful. I cannot give enough accolades about how easy it is to get advice or help on any aspect of their products. The systems themselves are very user friendly and easy to navigate. They also provided us with extensive training and guidance when we were first time users

Verified User
Professional in Other
Non-profit Organization Management Company, 11-50 employeesSupport Rating
Cvent Onsite Solutions
Cvent Onsite Solutions 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.

Verified User
Employee in Other
Events Services Company, 201-500 employeesOneCause
OneCause 9.5
Based on 48 answers
Live customer service can be a little bit difficult to reach which can increase stress under certain circumstances but overall customer support is excellent their knowledgeable friendly and very helpful and they do their best to respond to customer requests for support timely and appropriately. I think overall support deserves a high rating.

Verified User
Employee in Corporate
Non-profit Organization Management Company, 1-10 employeesImplementation Rating
Cvent Onsite Solutions
No score
No answers yet
No answers on this topic
OneCause
OneCause 10.0
Based on 1 answer
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.

Verified User
Employee in Corporate
Non-profit Organization Management Company, 1-10 employeesAlternatives Considered
Cvent Onsite Solutions
My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us

Verified User
Administrative Assistant in Sales
Publishing Company, 1001-5000 employeesOneCause
The biggest draw for us was OneCause's silent auction offering. We had been doing silent auctions on paper for the last four years and we were looking to update our process and draw in more bids with added convenience. OneCause was able to create a one-stop-shop for us where we could have all of our Gala offerings in a central location.

Verified User
Board Member in Information Technology
Non-profit Organization Management Company, 1-10 employeesReturn on Investment
Cvent Onsite Solutions
- It allows our organization to lower overtime pay to employees who needed to stay at the registration area
- Allows us to allocate our resources to other functions that bring in revenue
- Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization

Verified User
Employee in Other
Events Services Company, 1-10 employeesOneCause
- I am able to reach many more donors via our online auction than at an in-person event.
- Closing out an auction and collecting payment is infinitely easier than running an auction on paper.
- Guests enter all their own information including credit cards making it very easy to manage the event as a single event director.

Verified User
Director in Other
Education Management Company, 51-200 employees