11 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 6 out of 100

Likelihood to Recommend

Cvent Onsite Solutions (formerly AllianceTech)

  • WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
  • LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.
Anonymous | TrustRadius Reviewer

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

Pros

Cvent Onsite Solutions (formerly AllianceTech)

  • Saves on pre-event prep.
  • Customer support and client service specialists have been helpful and responsive.
Anonymous | TrustRadius Reviewer

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

Cons

Cvent Onsite Solutions (formerly AllianceTech)

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions (formerly AllianceTech)

Cvent Onsite Solutions (formerly AllianceTech) 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

OneCause

OneCause 8.0
Based on 2 answers
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions (formerly AllianceTech)

  • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
  • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
Anonymous | TrustRadius Reviewer

OneCause

No answers on this topic

Return on Investment

Cvent Onsite Solutions (formerly AllianceTech)

  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
Anonymous | TrustRadius Reviewer

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

Screenshots

OneCause

Pricing Details

Cvent Onsite Solutions (formerly AllianceTech)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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