Cvent Onsite Solutions (formerly AllianceTech) vs OneCause

Likelihood to Recommend

WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.

Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Pros

Saves on pre-event prep.
Customer support and client service specialists have been helpful and responsive.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

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Registration was easy
Credit payments were easy

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

View all 1 answers on this topic

Cons

Pricing. If we can get lower pricing, we can use for more events.
Buying our own on-site kits vs having Cvent team needing to be onsite.

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Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

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Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

View all 1 answers on this topic

Support Rating

Cvent Onsite Solutions (formerly AllianceTech) 8.5

Based on 4 answers

The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

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OneCause 8.0

Based on 2 answers

The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

View all 2 answers on this topic

Alternatives Considered

One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).

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Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

View all 2 answers on this topic

No answers on this topic

Return on Investment

Positive impact on attendee facing experience.
Better knowledge for how Cvent Event Management works by event planners on our team.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

View all 2 answers on this topic

Positive auction outcomes
Negative response on tabling processes

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cvent Onsite Solutions (formerly AllianceTech) vs OneCause