What users are saying about
59 Ratings
159 Ratings
59 Ratings
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Score 8.3 out of 100
159 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Dataloader.io is rated higher in 1 area: Usability
  • DemandTools is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Performance, Support Rating

Likelihood to Recommend

7.7

Dataloader.io

77%
26 Ratings
8.7

DemandTools

87%
117 Ratings

Likelihood to Renew

8.9

Dataloader.io

89%
5 Ratings
9.9

DemandTools

99%
16 Ratings

Usability

8.9

Dataloader.io

89%
10 Ratings
7.8

DemandTools

78%
6 Ratings

Availability

Dataloader.io

N/A
0 Ratings
9.7

DemandTools

97%
3 Ratings

Performance

8.0

Dataloader.io

80%
2 Ratings
8.1

DemandTools

81%
5 Ratings

Support Rating

8.0

Dataloader.io

80%
11 Ratings
9.0

DemandTools

90%
10 Ratings

Online Training

Dataloader.io

N/A
0 Ratings
8.5

DemandTools

85%
2 Ratings

Implementation Rating

Dataloader.io

N/A
0 Ratings
6.0

DemandTools

60%
14 Ratings

Configurability

Dataloader.io

N/A
0 Ratings
7.5

DemandTools

75%
2 Ratings

Ease of integration

Dataloader.io

N/A
0 Ratings
9.0

DemandTools

90%
1 Rating

Product Scalability

Dataloader.io

N/A
0 Ratings
8.5

DemandTools

85%
2 Ratings

Vendor post-sale

Dataloader.io

N/A
0 Ratings
9.0

DemandTools

90%
1 Rating

Vendor pre-sale

Dataloader.io

N/A
0 Ratings
9.0

DemandTools

90%
1 Rating

Likelihood to Recommend

Salesforce

Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.
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Validity

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
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Pros

Salesforce

  • Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations.
  • Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent).
  • UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce.
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Validity

  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
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Cons

Salesforce

  • At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush.
  • A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice).
  • A native vlookup equivalent may be a welcome addition.
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Validity

  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
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Pricing Details

Dataloader.io

Starting Price

$99 per month

Editions & Modules

Dataloader.io editions and modules pricing
EditionModules
Professional$99.001
Enterprise$299.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

DemandTools

Starting Price

Editions & Modules

DemandTools editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Salesforce

    It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred
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    Validity

    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
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    Usability

    Salesforce

    It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.
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    Validity

    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
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    Reliability and Availability

    Salesforce

    No answers on this topic

    Validity

    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
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    Performance

    Salesforce

    Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.
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    Validity

    DemandTools is a bit clunky and slow at times
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    Support Rating

    Salesforce

    I always feel like there is room for improvement, so a 10/10 in my book is not possible. Due to the easy-to-learn trail on Salesforce Trailhead for exporting, importing, etc. I find it exactly what any customer may need for their data management and integrity. This tool saves time, resources, and has helped our organization take a step forward in the right direction.
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    Validity

    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
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    Online Training

    Salesforce

    No answers on this topic

    Validity

    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
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    Implementation Rating

    Salesforce

    No answers on this topic

    Validity

    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
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    Alternatives Considered

    Salesforce

    I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.
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    Validity

    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
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    Scalability

    Salesforce

    No answers on this topic

    Validity

    It's done everything we've needed it to do.
    Read full review

    Return on Investment

    Salesforce

    • HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
    • Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.
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    Validity

    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
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    Screenshots

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