Dataloader.io vs DemandTools | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 55 reviews and ratings

Score 8.9 out of 10

Based on 155 reviews and ratings

Pros

Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations.
Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent).
UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce.

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Samuel Kephart ☁

Sr Salesforce Business Systems Analyst

BlackboardEducation Management, 1001-5000 employees

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PowerGrid can review and make the updates simultaneously.
Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
BulkBackup [is] just one click, majority data got updated.
Scenarios save a lot of time for similar working load.

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Data Specialist

Bell MobilityTelecommunications, 1001-5000 employees

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Cons

Update option is being rarely used, unsure about the difference between upsert and update.
Always get errors when setting the batch API as a large number.
Sometimes I get loading errors when the number of records that need to be loaded is large.

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Verified User

Analyst in Sales

Information Technology & Services Company, 5001-10,000 employees

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I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
Some features aren't user intuitive and it takes a while to learn.

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Senior Coordinator of Admissions Communications

Worcester Polytechnic InstituteHigher Education, 1001-5000 employees

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Likelihood to Renew

Dataloader.io 8.9

Based on 5 answers

It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred

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Verified User

Consultant in Product Management

Information Technology and Services Company, 11-50 employees

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DemandTools 9.7

Based on 16 answers

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

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Verified User

Professional in Information Technology

Education Management Company, 501-1000 employees

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Usability

Dataloader.io 8.6

Based on 11 answers

It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.

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Consultant

Coastal CloudInformation Technology and Services, 201-500 employees

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DemandTools 7.6

Based on 6 answers

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

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Verified User

Director in Marketing

Computer Software Company, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

DemandTools 9.4

Based on 3 answers

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

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Assistant Director of Systems Support and Training

Worcester Polytechnic InstituteEducation Management, 501-1000 employees

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Performance

Dataloader.io 8.0

Based on 2 answers

Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.

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Verified User

Team Lead in Information Technology

Computer Software Company, 51-200 employees

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DemandTools 7.3

Based on 5 answers

DemandTools is a bit clunky and slow at times

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Verified User

Engineer in Information Technology

Construction Company, 1001-5000 employees

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Support Rating

Dataloader.io 7.8

Based on 11 answers

I always feel like there is room for improvement, so a 10/10 in my book is not possible. Due to the easy-to-learn trail on Salesforce Trailhead for exporting, importing, etc. I find it exactly what any customer may need for their data management and integrity. This tool saves time, resources, and has helped our organization take a step forward in the right direction.

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Verified User

Administrator in Quality Assurance

Non-Profit Organization Management Company, 10,001+ employees

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DemandTools 9.0

Based on 10 answers

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

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Verified User

Vice-President in Information Technology

Capital Markets Company, 51-200 employees

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Online Training

No score

No answers yet

No answers on this topic

DemandTools 8.5

Based on 2 answers

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

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SalesForce Adminstrator

ECi Software SolutionsComputer Software, 501-1000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

DemandTools 4.1

Based on 14 answers

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

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SalesForce Adminstrator

ECi Software SolutionsComputer Software, 501-1000 employees

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Alternatives Considered

I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.

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Verified User

Professional in Professional Services

Information Technology & Services Company, 5001-10,000 employees

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I have used DataLoader. It is a simple tool for inserts, upserts and deletions of records in a single object. It's great if you have a spreadsheet of ID's that need a field change. It is extremely limited, and has none of the additional features of functionality of DemandTools. You cannot de-duplicate, you cannot cross reference objects, you cannot batch jobs, and you cannot schedule data cleaning activities. It is VERY limited, but it is free for 10,000 rows of data a month. Salesforce has a couple of mass edit and delete features, but it is extremely limited to records in a single object.

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Verified User

Administrator in Marketing

Computer Software Company, 1001-5000 employees

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Scalability

No score

No answers yet

No answers on this topic

DemandTools 7.8

Based on 2 answers

It's done everything we've needed it to do.

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Assistant Director of Systems Support and Training

Worcester Polytechnic InstituteEducation Management, 501-1000 employees

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Return on Investment

HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.

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DBA and Process Manager

Angel Water, Inc.Consumer Services, 51-200 employees

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I'm not sure I can answer this. I am a one man crew. They never considered hiring anyone to help me, but I do know its significantly reduced my workload. I used to spend a 12 hours de-duping our audit logs. it was an all day job. I can now do it in 5 minutes. Similarly, I used to spend 12 hours, analyzing our duplicates beans and I now do it in 5 minutes.

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Sarah Oden Fite

Business Analyst

iHeartMediaTelecommunications, 10,001+ employees

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Screenshots

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See All (6) DemandTools Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Dataloader.io Editions & Modules

Edition

Professional	$99.00¹
Enterprise	$299.00¹

per month

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

DemandTools Editions & Modules

—

Additional Pricing Details

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