TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dayforce

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Dayforce is a people platform that brings together HR, payroll, workforce management, talent, benefits, planning, and analytics. Organizations use Dayforce to manage people data, payroll, time and attendance, scheduling, talent, and workforce planning. AI capabilities within the Dayforce platform help people find information, understand HR policies and pay, and complete everyday tasks. Dayforce also supports recruiting, labor forecasting, and workforce analysis, and provides tools to help…N/A

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    DayforceMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DayforceMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DayforceMicrosoft Dynamics 365
    Considered Both Products
    Dayforce
    Chose Dayforce
    The only difference that I have seen is that I no longer have to import the timesheets, although we do still import from a third party for one particular specialized group.
    Incentivized
    Chose Dayforce
    With Dayforce HCM, we have the ability to use single sign-in versus multiple logins.
    Incentivized
    Chose Dayforce
    It is much easier not having to have the 3rd party modules upload and it is nice to have it in real-time.
    Incentivized
    Chose Dayforce
    I have found Dayforce to be much easier to use and easier to navigate in than programs like ADP or JD Edwards. You can make changes to employee records as an administrator that you can't always do with other programs.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    124 Answers
    88%
    Would buy again
    23 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    107 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    131 Answers
    88%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    66 Answers
    86%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    63 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    DayforceMicrosoft Dynamics 365
    Human Resource Management
    Comparison of Human Resource Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.2
    602 Ratings
    0% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Employee demographic data9.1525 Ratings00 Ratings
    Employment history9.3559 Ratings00 Ratings
    Job profiles and administration9.3549 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.3553 Ratings00 Ratings
    Organizational charting6.5502 Ratings00 Ratings
    Organization and location management6.5548 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.3370 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.7
    602 Ratings
    6% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Pay calculation9.3588 Ratings00 Ratings
    Support for external payroll vendors7.0295 Ratings00 Ratings
    Off-cycle/On-Demand payment9.3154 Ratings00 Ratings
    Benefit plan administration8.6475 Ratings00 Ratings
    Direct deposit files9.3574 Ratings00 Ratings
    Salary revision and increment management8.3456 Ratings00 Ratings
    Reimbursement management9.1309 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    9.1
    547 Ratings
    10% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Approval workflow9.4515 Ratings00 Ratings
    Balance details9.2529 Ratings00 Ratings
    Annual carry-forward and encashment8.6434 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.3
    615 Ratings
    1% above category average
    Microsoft Dynamics 365
    -
    Ratings
    View and generate pay and benefit information8.6586 Ratings00 Ratings
    Update personal information8.5599 Ratings00 Ratings
    View company policy documentation7.7419 Ratings00 Ratings
    Employee recognition9.1219 Ratings00 Ratings
    View job history7.7492 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.7
    103 Ratings
    8% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Tracking of all physical assets8.7103 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    6.2
    601 Ratings
    20% below category average
    Microsoft Dynamics 365
    -
    Ratings
    Report builder6.3592 Ratings00 Ratings
    Pre-built reports6.3592 Ratings00 Ratings
    Ability to combine HR data with external data6.0416 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.7
    394 Ratings
    8% above category average
    Microsoft Dynamics 365
    -
    Ratings
    New hire portal9.2384 Ratings00 Ratings
    Manager tracking tools8.2338 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.7
    257 Ratings
    7% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Corporate goal setting8.3215 Ratings00 Ratings
    Individual goal setting9.1236 Ratings00 Ratings
    Line-of sight-visibility8.6201 Ratings00 Ratings
    Performance tracking8.9241 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.2
    283 Ratings
    3% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Performance plans8.7262 Ratings00 Ratings
    Performance improvement plans8.6225 Ratings00 Ratings
    Review status tracking7.4265 Ratings00 Ratings
    Review reminders8.4260 Ratings00 Ratings
    Multiple review frequency7.7234 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    8.6
    131 Ratings
    9% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Create succession plans/pools9.3104 Ratings00 Ratings
    Candidate ranking8.2113 Ratings00 Ratings
    Candidate search8.2118 Ratings00 Ratings
    Candidate development8.7106 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    9.4
    302 Ratings
    17% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Job Requisition Management9.7284 Ratings00 Ratings
    Company Website Posting9.7277 Ratings00 Ratings
    Publish to Social Media9.2233 Ratings00 Ratings
    Job Search Site Posting9.7265 Ratings00 Ratings
    Duplicate Candidate Prevention8.0229 Ratings00 Ratings
    Applicant Tracking9.7276 Ratings00 Ratings
    Notifications and Alerts9.6272 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Customer data management / contact management00 Ratings7.981 Ratings
    Workflow management00 Ratings7.980 Ratings
    Territory management00 Ratings7.160 Ratings
    Opportunity management00 Ratings7.672 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.879 Ratings
    Contract management00 Ratings7.961 Ratings
    Quote & order management00 Ratings7.258 Ratings
    Interaction tracking00 Ratings8.171 Ratings
    Channel / partner relationship management00 Ratings7.362 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Case management00 Ratings7.863 Ratings
    Call center management00 Ratings7.950 Ratings
    Help desk management00 Ratings8.557 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Lead management00 Ratings7.672 Ratings
    Email marketing00 Ratings8.171 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Task management00 Ratings8.171 Ratings
    Billing and invoicing management00 Ratings8.054 Ratings
    Reporting00 Ratings8.065 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Forecasting00 Ratings7.667 Ratings
    Pipeline visualization00 Ratings7.873 Ratings
    Customizable reports00 Ratings7.476 Ratings
    Customization
    Comparison of Customization features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Custom fields00 Ratings7.678 Ratings
    Custom objects00 Ratings7.572 Ratings
    Scripting environment00 Ratings7.956 Ratings
    API for custom integration00 Ratings7.861 Ratings
    Security
    Comparison of Security features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Single sign-on capability00 Ratings8.869 Ratings
    Role-based user permissions00 Ratings8.770 Ratings
    Social CRM
    Comparison of Social CRM features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Social data00 Ratings7.843 Ratings
    Social engagement00 Ratings7.643 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Marketing automation00 Ratings7.665 Ratings
    Compensation management00 Ratings6.834 Ratings
    Platform
    Comparison of Platform features of Dayforce and Microsoft Dynamics 365
    Feature
    Dayforce
    -
    Ratings
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Mobile access00 Ratings6.856 Ratings
    Best Alternatives
    DayforceMicrosoft Dynamics 365
    Small Businesses
    UZIO
    Score9.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DayforceMicrosoft Dynamics 365
    Likelihood to Recommend
    8.3
    (641 ratings)
    7.9
    (104 ratings)
    Likelihood to Renew
    8.9
    (89 ratings)
    8.0
    (20 ratings)
    Usability
    4.2
    (60 ratings)
    7.8
    (34 ratings)
    Availability
    10.0
    (12 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (66 ratings)
    8.0
    (11 ratings)
    In-Person Training
    7.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (18 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    8.9
    (44 ratings)
    9.2
    (4 ratings)
    Configurability
    9.0
    (13 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Ease of integration
    7.3
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    9.9
    (14 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.9
    (18 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.9
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    DayforceMicrosoft Dynamics 365
    Likelihood to Recommend
    Dayforce
    I think Dayforce is a great option for a large and/or Global organization. I do not think it would be the best fit for a very small company or business. It really shines for enterprise organizations with multi-locations. While a small business could use it, I would say it has too many bells and whistles that might feel overwhelming to a smaller organization.
    Incentivized
    Read full review
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Pros
    Dayforce
    • Payroll - it shows everything in real time and it runs quickly.
    • People - Having all employee details from the offer letter to W2 information in the same spot.
    • Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.
    Read full review
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Cons
    Dayforce
    • There have been a few instances of users being locked out of Ceridian due to recent upgrades. Not ideal when an employee wants to see their paystub and is suddenly have login issues.
    • Not the best for when an employee is transferred to another country as their employee number is locked to their SIN or SSN. And, we are required to create a new user record with a new employee number for the new country.
    Incentivized
    Read full review
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Dayforce
    We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
    Incentivized
    Read full review
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Usability
    Dayforce
    I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
    Incentivized
    Read full review
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Reliability and Availability
    Dayforce
    Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Dayforce
    We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Dayforce
    Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
    Incentivized
    Read full review
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    In-Person Training
    Dayforce
    Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Dayforce
    The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Dayforce
    Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
    Incentivized
    Read full review
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Alternatives Considered
    Dayforce
    I can't speak much to how it would be if we had all of these features separately since I started with Dayforce all being integrated and have no other experience, but having it all in one place has made the completion of all of these HR tasks seamless. We can direct all of our energies into the same system, and it makes it easier to field employee inquiries and to troubleshoot when we need to
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dayforce
    No answers on this topic
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Scalability
    Dayforce
    Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    Dayforce
    No answers on this topic
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Return on Investment
    Dayforce
    • Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
    • Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
    • Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
    Incentivized
    Read full review
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    ScreenShots

    Dayforce Screenshots

    Screenshot of Dayforce HubScreenshot of Human Resources (Position Management)Screenshot of Dayforce Reporting & AnalyticsScreenshot of People AnalyticsScreenshot of Dayforce HR Service DeliveryScreenshot of Dayforce Flex Work