Dayforce vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dayforce
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.N/A
Microsoft Dynamics 365
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
DayforceMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DayforceMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DayforceMicrosoft Dynamics 365
Considered Both Products
Dayforce
Chose Dayforce
The only difference that I have seen is that I no longer have to import the timesheets, although we do still import from a third party for one particular specialized group.
Chose Dayforce
With Dayforce HCM, we have the ability to use single sign-in versus multiple logins.
Chose Dayforce
I have found Dayforce to be much easier to use and easier to navigate in than programs like ADP or JD Edwards. You can make changes to employee records as an administrator that you can't always do with other programs.
Microsoft Dynamics 365

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DayforceMicrosoft Dynamics 365
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Dayforce
7.8
581 Ratings
0% below category average
Microsoft Dynamics 365
-
Ratings
Employee demographic data8.1504 Ratings00 Ratings
Employment history8.4539 Ratings00 Ratings
Job profiles and administration7.9529 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.8531 Ratings00 Ratings
Organizational charting7.3482 Ratings00 Ratings
Organization and location management7.7527 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.5351 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Dayforce
8.4
581 Ratings
5% above category average
Microsoft Dynamics 365
-
Ratings
Pay calculation9.0567 Ratings00 Ratings
Support for external payroll vendors7.5283 Ratings00 Ratings
Off-cycle/On-Demand payment8.9131 Ratings00 Ratings
Benefit plan administration8.0456 Ratings00 Ratings
Direct deposit files9.0552 Ratings00 Ratings
Salary revision and increment management8.4436 Ratings00 Ratings
Reimbursement management8.1294 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Dayforce
7.9
527 Ratings
2% below category average
Microsoft Dynamics 365
-
Ratings
Approval workflow8.3495 Ratings00 Ratings
Balance details7.7509 Ratings00 Ratings
Annual carry-forward and encashment7.9416 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Dayforce
8.0
593 Ratings
1% below category average
Microsoft Dynamics 365
-
Ratings
View and generate pay and benefit information8.5564 Ratings00 Ratings
Update personal information8.7577 Ratings00 Ratings
View company policy documentation8.0397 Ratings00 Ratings
Employee recognition7.1206 Ratings00 Ratings
View job history8.0473 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Dayforce
7.4
97 Ratings
5% below category average
Microsoft Dynamics 365
-
Ratings
Tracking of all physical assets7.497 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Dayforce
7.2
580 Ratings
5% below category average
Microsoft Dynamics 365
-
Ratings
Report builder7.6571 Ratings00 Ratings
Pre-built reports7.7571 Ratings00 Ratings
Ability to combine HR data with external data6.3399 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Dayforce
7.8
373 Ratings
2% below category average
Microsoft Dynamics 365
-
Ratings
New hire portal7.7363 Ratings00 Ratings
Manager tracking tools7.8319 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Dayforce
7.6
240 Ratings
7% below category average
Microsoft Dynamics 365
-
Ratings
Corporate goal setting7.4201 Ratings00 Ratings
Individual goal setting7.8220 Ratings00 Ratings
Line-of sight-visibility7.5188 Ratings00 Ratings
Performance tracking7.8225 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Dayforce
7.7
264 Ratings
3% below category average
Microsoft Dynamics 365
-
Ratings
Performance plans7.5245 Ratings00 Ratings
Performance improvement plans7.6210 Ratings00 Ratings
Review status tracking7.8247 Ratings00 Ratings
Review reminders7.8243 Ratings00 Ratings
Multiple review frequency8.0219 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Dayforce
6.8
119 Ratings
15% below category average
Microsoft Dynamics 365
-
Ratings
Create succession plans/pools7.094 Ratings00 Ratings
Candidate ranking6.8102 Ratings00 Ratings
Candidate search6.5107 Ratings00 Ratings
Candidate development7.094 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Dayforce
7.3
286 Ratings
6% below category average
Microsoft Dynamics 365
-
Ratings
Job Requisition Management7.5270 Ratings00 Ratings
Company Website Posting7.4264 Ratings00 Ratings
Publish to Social Media7.5221 Ratings00 Ratings
Job Search Site Posting7.4253 Ratings00 Ratings
Duplicate Candidate Prevention6.6216 Ratings00 Ratings
Applicant Tracking7.3263 Ratings00 Ratings
Notifications and Alerts7.2257 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
8.0
69 Ratings
4% above category average
Customer data management / contact management00 Ratings8.668 Ratings
Workflow management00 Ratings7.266 Ratings
Territory management00 Ratings8.250 Ratings
Opportunity management00 Ratings8.462 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.765 Ratings
Contract management00 Ratings8.451 Ratings
Quote & order management00 Ratings8.447 Ratings
Interaction tracking00 Ratings7.259 Ratings
Channel / partner relationship management00 Ratings7.750 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
6.9
54 Ratings
8% below category average
Case management00 Ratings7.850 Ratings
Call center management00 Ratings8.144 Ratings
Help desk management00 Ratings4.948 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
Lead management00 Ratings8.460 Ratings
Email marketing00 Ratings7.261 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
7.8
63 Ratings
3% above category average
Task management00 Ratings7.458 Ratings
Billing and invoicing management00 Ratings7.743 Ratings
Reporting00 Ratings8.452 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
8.9
64 Ratings
16% above category average
Forecasting00 Ratings9.154 Ratings
Pipeline visualization00 Ratings9.160 Ratings
Customizable reports00 Ratings8.463 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
7.9
66 Ratings
4% above category average
Custom fields00 Ratings8.465 Ratings
Custom objects00 Ratings7.960 Ratings
Scripting environment00 Ratings8.447 Ratings
API for custom integration00 Ratings6.951 Ratings
Security
Comparison of Security features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
8.0
61 Ratings
4% below category average
Single sign-on capability00 Ratings8.455 Ratings
Role-based user permissions00 Ratings7.656 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
8.0
36 Ratings
10% above category average
Social data00 Ratings8.435 Ratings
Social engagement00 Ratings7.736 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
7.7
55 Ratings
7% above category average
Marketing automation00 Ratings7.755 Ratings
Compensation management00 Ratings7.728 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dayforce
-
Ratings
Microsoft Dynamics 365
8.4
47 Ratings
12% above category average
Mobile access00 Ratings8.447 Ratings
Best Alternatives
DayforceMicrosoft Dynamics 365
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DayforceMicrosoft Dynamics 365
Likelihood to Recommend
8.0
(621 ratings)
7.7
(88 ratings)
Likelihood to Renew
8.7
(85 ratings)
8.0
(20 ratings)
Usability
6.3
(60 ratings)
8.0
(18 ratings)
Availability
10.0
(12 ratings)
-
(0 ratings)
Performance
5.0
(13 ratings)
-
(0 ratings)
Support Rating
7.7
(65 ratings)
7.9
(11 ratings)
In-Person Training
7.0
(11 ratings)
-
(0 ratings)
Online Training
7.4
(18 ratings)
7.5
(2 ratings)
Implementation Rating
6.6
(43 ratings)
9.2
(4 ratings)
Configurability
8.8
(13 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.9
(3 ratings)
Ease of integration
8.0
(8 ratings)
-
(0 ratings)
Product Scalability
9.9
(14 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
8.9
(18 ratings)
-
(0 ratings)
Vendor pre-sale
9.9
(12 ratings)
-
(0 ratings)
User Testimonials
DayforceMicrosoft Dynamics 365
Likelihood to Recommend
Dayforce
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Read full review
Microsoft
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
Read full review
Pros
Dayforce
  • Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
  • Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
  • Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
  • Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!
Read full review
Microsoft
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Read full review
Cons
Dayforce
  • In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
  • Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
  • Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired
Read full review
Microsoft
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Read full review
Likelihood to Renew
Dayforce
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Usability
Dayforce
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
Read full review
Microsoft
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
Read full review
Reliability and Availability
Dayforce
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Read full review
Microsoft
No answers on this topic
Performance
Dayforce
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Read full review
Microsoft
No answers on this topic
Support Rating
Dayforce
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Read full review
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Read full review
In-Person Training
Dayforce
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Read full review
Microsoft
No answers on this topic
Online Training
Dayforce
The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Dayforce
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Read full review
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Read full review
Alternatives Considered
Dayforce
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Read full review
Microsoft
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
Read full review
Contract Terms and Pricing Model
Dayforce
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
Scalability
Dayforce
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Read full review
Microsoft
No answers on this topic
Professional Services
Dayforce
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
Read full review
Return on Investment
Dayforce
  • Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
  • Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
  • Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
Read full review
Microsoft
  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
Read full review
ScreenShots

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - Recruiting