Deel vs. TriNet

As a freelancer with previous and current international contracts, I was signing compliance contracts and receiving international payments with so much hassle. When the company changed to Deel, it was just a matter of three clicks to be able to sign contracts and files. I received my invoices in minutes, and the payment had a DATE!

Incentivized

TriNet is extremely knowledgeable and able to meet a wide variety of needs, such as handling K-1 employees and employees in Hawaii. It's challenging in the sense that pulling reports can result in blocks/barriers based on the number of employees one has.

Incentivized

• Provides a easy, transparent and fast way to receive money from abroad.
• Makes it easy to maintain compliance in international contracts.
• Low cost, easy and fast currency conversion from USD to my local currency.

Incentivized

• Responds quickly and effectively to inquiries through both the chat or phone options.
• Customizes the payroll approval process to meet our needs.
• Offers a forum that allows us to connect with other small businesses in the TriNet network to crowdsource recommendations for a range of business issues.

Incentivized

• The conversion rates are a little bit high
• Customer service has its delays and it's sometimes just slow
• Feels a bit rigid with agreements customization

Incentivized

• Time Clock More User Friendly
• On Staff Admin ability to assist employees is slightly less than I'd like. I don't like being told to have the employee contact for platform issues. I'd like to advocate more for my employees.
• Expense Reimbursement better integrated with the payroll functionality.

We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.

Incentivized

This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.

Incentivized

I find Deel great for safety, privacy, security, and reliability. However, the UX is not always easy to navigate, which can hinder use. They do have great support, but it’s needed because the analytics and reporting are not perfect. I have not heard too many complaints, though.

Incentivized

The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items

Incentivized

We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available

Incentivized

For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down

Incentivized

The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.

Incentivized

it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate

Incentivized

Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.

Incentivized

not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.

Incentivized

We moved from Globalization Partners (GP) to Deel because we needed an Employer of Record solution with a much more scalable pricing and service model. GP's platform is clunky - we often can't get the right access to what we need, employees have trouble finding what they need and it results in having to submit a support ticket. Deel is much more intuitive - it puts everything at employees' fingertips and makes things much more self-service. Permission profiles are easy to set up and manage, and we're able to access all of the data we need when we need it

Incentivized

I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.

Incentivized

I was not part of the process

Incentivized

We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees

Incentivized

Not sure it was used or not as the implementation was completed before I started working for the company

Incentivized

• Very positive, has saved me days of legal and admin work.
• Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
• Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
• Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.

Incentivized

• We have saved money on benefits and been able to broaden benefit options
• It has improved our expense tracking processes
• It has made tracking time off so much easier for both employees and management
• It has kept us in compliance
• It has made employee reimbursement much easier

Incentivized