Deputy vs. EPAY Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
EPAY Systems
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A
Pricing
DeputyEPAY Systems
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyEPAY Systems
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Features
DeputyEPAY Systems
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.5
2 Ratings
103% below category average
Employee demographic data00 Ratings2.52 Ratings
Employment history00 Ratings2.52 Ratings
Job profiles and administration00 Ratings2.42 Ratings
Organization and location management00 Ratings2.52 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings2.42 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
3.1
5 Ratings
89% below category average
Pay calculation00 Ratings6.75 Ratings
Support for external payroll vendors00 Ratings2.82 Ratings
Off-cycle/On-Demand payment00 Ratings2.52 Ratings
Benefit plan administration00 Ratings1.01 Ratings
Direct deposit files00 Ratings2.52 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.8
3 Ratings
97% below category average
Approval workflow00 Ratings2.52 Ratings
Balance details00 Ratings3.63 Ratings
Annual carry-forward and encashment00 Ratings2.32 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
3.3
3 Ratings
84% below category average
View and generate pay and benefit information00 Ratings3.63 Ratings
Update personal information00 Ratings3.83 Ratings
View company policy documentation00 Ratings2.52 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
3.4
3 Ratings
76% below category average
Report builder00 Ratings3.53 Ratings
Pre-built reports00 Ratings3.33 Ratings
Ability to combine HR data with external data00 Ratings3.53 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.4
2 Ratings
108% below category average
New hire portal00 Ratings2.42 Ratings
Manager tracking tools00 Ratings2.42 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.4
2 Ratings
109% below category average
Individual goal setting00 Ratings2.32 Ratings
Performance tracking00 Ratings2.52 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.1
2 Ratings
116% below category average
Performance plans00 Ratings2.82 Ratings
Performance improvement plans00 Ratings1.01 Ratings
Review status tracking00 Ratings2.82 Ratings
Review reminders00 Ratings2.82 Ratings
Multiple review frequency00 Ratings1.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Deputy
-
Ratings
EPAY Systems
2.1
2 Ratings
115% below category average
Job Requisition Management00 Ratings2.52 Ratings
Company Website Posting00 Ratings2.52 Ratings
Publish to Social Media00 Ratings1.01 Ratings
Job Search Site Posting00 Ratings2.52 Ratings
Duplicate Candidate Prevention00 Ratings1.01 Ratings
Applicant Tracking00 Ratings2.52 Ratings
Notifications and Alerts00 Ratings2.52 Ratings
Best Alternatives
DeputyEPAY Systems
Small Businesses
Jolt
Jolt
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyEPAY Systems
Likelihood to Recommend
8.9
(408 ratings)
6.5
(6 ratings)
Likelihood to Renew
8.8
(46 ratings)
-
(0 ratings)
Usability
8.7
(404 ratings)
1.0
(1 ratings)
Availability
9.5
(5 ratings)
-
(0 ratings)
Performance
9.2
(5 ratings)
-
(0 ratings)
Support Rating
8.4
(30 ratings)
1.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.1
(398 ratings)
-
(0 ratings)
Configurability
7.8
(6 ratings)
-
(0 ratings)
Ease of integration
6.7
(3 ratings)
-
(0 ratings)
Product Scalability
9.3
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(5 ratings)
-
(0 ratings)
User Testimonials
DeputyEPAY Systems
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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EPAY Systems
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
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Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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EPAY Systems
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
Read full review
Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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EPAY Systems
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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EPAY Systems
No answers on this topic
Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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EPAY Systems
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
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Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
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EPAY Systems
No answers on this topic
Performance
Deputy
Everything is quick and easy
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EPAY Systems
No answers on this topic
Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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EPAY Systems
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
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In-Person Training
Deputy
It was super easy and quick
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EPAY Systems
No answers on this topic
Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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EPAY Systems
No answers on this topic
Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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EPAY Systems
No answers on this topic
Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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EPAY Systems
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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EPAY Systems
No answers on this topic
Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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EPAY Systems
  • Decreased the Risk of lawsuits due to paying incorrectly
  • Allows for accurate Payroll process
  • Employees are paid correctly per the law- Employee Happiness
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

EPAY Systems Screenshots

Screenshot of Timesheet Details