Deputy vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Score 7.3 out of 10
N/A
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
Pricing
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Top Pros
Top Cons
Best Alternatives
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Small Businesses
Jolt
Jolt
Score 9.5 out of 10
Jolt
Jolt
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 8.0 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
8.8
(408 ratings)
7.6
(32 ratings)
Likelihood to Renew
8.8
(46 ratings)
-
(0 ratings)
Usability
8.7
(404 ratings)
7.3
(2 ratings)
Availability
9.5
(5 ratings)
-
(0 ratings)
Performance
9.2
(5 ratings)
-
(0 ratings)
Support Rating
8.4
(30 ratings)
7.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.3
(398 ratings)
-
(0 ratings)
Configurability
7.8
(6 ratings)
-
(0 ratings)
Ease of integration
6.7
(3 ratings)
-
(0 ratings)
Product Scalability
9.3
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(5 ratings)
-
(0 ratings)
User Testimonials
DeputyKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Discontinued Products
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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Discontinued Products
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Discontinued Products
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Likelihood to Renew
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Discontinued Products
No answers on this topic
Usability
Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Discontinued Products
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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Reliability and Availability
Deputy
We have never had a problem with deputy being unavailable
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Discontinued Products
No answers on this topic
Performance
Deputy
Everything is quick and easy
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Discontinued Products
No answers on this topic
Support Rating
Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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Discontinued Products
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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In-Person Training
Deputy
It was super easy and quick
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Discontinued Products
No answers on this topic
Online Training
Deputy
Did a great job of getting us up to speed with their online documentation.
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Discontinued Products
No answers on this topic
Implementation Rating
Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Discontinued Products
No answers on this topic
Alternatives Considered
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Discontinued Products
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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Scalability
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Discontinued Products
No answers on this topic
Return on Investment
Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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Discontinued Products
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations