Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Xero
Score 8.6 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
Deputy
Xero
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
Deputy
Xero
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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Prices in table are in USD and just apply to the US - other markets & prices are listed below:
Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month
UK - Starter £14/month, Standard £28/month, Premium £36/month
AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month
NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
BrightHR was frustrating. One of my staff already uses BrightHR at another job of theirs and when they tried to log in to our business to check the roster they didn't have the ability to swap businesses. The only solution BrightHR came up with was for my staff to create another …
I haven't used any other product except manual word documents. Obviously using Deputy has had a huge impact on the efficiency of my administrative tasks such as timesheets rosters and payroll.
We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was …
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking …
At the time I tried it (a couple of years ago, think it might have been called T-Sheets?) it really was not something we could use for running a business where the field employees didn't work fixed shifts. It would have been more work than staying with the manual timesheets.
We had researched a few different varieties of Deputy style apps, however, none of them had the flexibility or ease of use that Deputy provided. Also very cost-effective when compared with others. The others trialed were clearly not memorable as the names escape me.
Have previously dabbled with desktop SMS delivery services however on the recommendation of an industry colleague tried Deputy and haven't looked back. It covers all of our rostering requirements in one place and also presents an easy-to-read layout.
We have not used another software aside from deputy, timesheets were manually entered. We chose Deputy for the integration possibilities, ease of use, and time-saving capabilities in scheduling and payroll. We knew that overall communication was a point to improve which is what …
Our accountant uses and recommended deputy. We hadn't heard of it before. Being aligned with the accounting team's products is very beneficial (they can jump in and process pay if needed).
I have been using timekeeping software for years. Deputy stopped me in my tracks. It is easy to learn and easy to use. All the other products I have used are adequate, and in fact, some of the features outshine Deputy in some ways. But overall, Deputy is (to me) the market …
Selected Deputy for the 3rd party app [and] integrations was key. Lots of competitor apps [were] reviewed but found Deputy incredibly quick and easy to set up and trial. This and the integration to our existing epos and accounting software made the decision-making process …
Before deciding on Deputy, we trialed a number of rostering products. Many of them were either too expensive or didn't offer the same range of functionality. Deputy was far more intuitive and user-friendly than others providing an easy-to-use interface and system that just …
It was so long ago I can’t recall why we chose Deputy over the competition. In saying that, over the past three years of using Deputy, we have never had any reason to revisit the alternative providers because we have been happy with the functionality of the product.
Xero has more functions and uses but is different and we need both to run our hospitality business. Deputy does the rostering side of things exporting to zero to manage financials.
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
Good report editing and great power to share them with colleagues to seek to improve our accounting processes.
A simple and very dynamic user interface to manage financial and accounting data, it is a very automatic software.
We can use it from the office or from our phones, which allows us to work from home. I like that feature as we don't always have to be in front of the computer and we can do it remotely.
Bank reconciliations. I would like them to try something like QBO where reconciled transactions are marked and then locked, so when editing or deleting those transactions, you are shown an extra warning.
Vendor and customer pages. It should be easier to see a list of activities and then access those transactions from there. Again QBO does it better, in my opinion.
Search feature. Once again their main competitor does that better, you can search an invoice number, amount, date, vendor name, and account head in QBO and it will show relevant results. Xero global search functionality is pretty basic.
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
It has deep functionality, and it's easy to use for invoicing, quoting, financial reporting, and customer management. This product manages financial information for small business owners in a unique way. The phone interface is really good as well-meaning I can keep on top of the finances on my phone and feel confident about the financial decisions I'm making.
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
Hundreds of man-hours saved monthly that previously was spent on recording hours work.
Holiday management is very clear and support fair treatment of staff.
The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
