Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Dialpad Sell | Score8.7 out of 10 | N/A | Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones. | N/A |
Google Voice | Score8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
| Dialpad Sell | Google Voice | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Dialpad Sell | Google Voice | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
92% Would buy again 22 Answers | 95% Would buy again 41 Answers | |
| Delivers good value for the price | ||
100% Delivers good value for the price 18 Answers | 98% Delivers good value for the price 41 Answers | |
| Happy with the feature set | ||
92% Happy with the feature set 22 Answers | 91% Happy with the feature set 39 Answers | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 16 Answers | 93% Lived up to sales and marketing promises 27 Answers | |
| Implementation went as expected | ||
100% Implementation went as expected 16 Answers | 97% Implementation went as expected 35 Answers | |
| Dialpad Sell | Google Voice | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Preview Dialer |
| |||||||||||||||||||||||||
| Core Dialer |
| |||||||||||||||||||||||||
| Call Follow-up and Quality Assurance |
| |||||||||||||||||||||||||
| Cloud PBX |
| |||||||||||||||||||||||||
| Call Management |
| |||||||||||||||||||||||||
| VoIP system collaboration |
| |||||||||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||||||||
| Dialpad Sell | Google Voice | |
|---|---|---|
| Small Businesses | Orum Score8.8 out of 10 | CallFire Score9.7 out of 10 |
| Medium-sized Companies | Nooks Score9.2 out of 10 | Fuze Score8.2 out of 10 |
| Enterprises | Revenue.io Score8 out of 10 | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Dialpad Sell | Google Voice | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 7.5 |
| Likelihood to Renew | 9.1 | 9.3 |
| Usability | 8.4 | 8.0 |
| Support Rating | - | 7.0 |
| Implementation Rating | - | 10.0 |
| Contract Terms and Pricing Model | - | 7.0 |
| Professional Services | - | 7.0 |
| Dialpad Sell | Google Voice | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Likelihood to Renew |
|
|
| Usability |
|
|
| Support Rating | No answers on this topic |
|
| Implementation Rating | No answers on this topic |
|
| Alternatives Considered |
|
|
| Contract Terms and Pricing Model | No answers on this topic |
|
| Professional Services | No answers on this topic |
|
| Return on Investment |
|
|
| ScreenShots |