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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score8.7 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    Dialpad SellYesware
    Editions & Modules
    No answers on this topic
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    Dialpad SellYesware
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnnual plans save up to 23%.
    More Pricing Information
    Features
    Dialpad SellYesware
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell and Yesware
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    9% above category average
    Yesware
    -
    Ratings
    Contact preview8.021 Ratings00 Ratings
    Dialer-CRM integration8.018 Ratings00 Ratings
    Call notes & tags8.020 Ratings00 Ratings
    Automatic call logging8.020 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell and Yesware
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    10% above category average
    Yesware
    -
    Ratings
    Outbound dialing8.022 Ratings00 Ratings
    Inbound routing8.022 Ratings00 Ratings
    Custom caller ID7.121 Ratings00 Ratings
    Click-to-call9.020 Ratings00 Ratings
    Recorded voicemail drop10.019 Ratings00 Ratings
    Dialer contact import8.919 Ratings00 Ratings
    Campaign & list management8.216 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell and Yesware
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    4% above category average
    Yesware
    -
    Ratings
    Follow-up calls8.019 Ratings00 Ratings
    Dialer reporting & analytics7.021 Ratings00 Ratings
    Dialer compliance9.018 Ratings00 Ratings
    Best Alternatives
    Dialpad SellYesware
    Small Businesses
    Orum
    Score8.8 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Revenue.io
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad SellYesware
    Likelihood to Recommend
    8.9
    (24 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (6 ratings)
    Usability
    8.4
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (12 ratings)
    User Testimonials
    Dialpad SellYesware
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Support Rating
    Dialpad
    No answers on this topic
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates