Discord vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.N/A
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
DiscordGoogle Chat
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
No answers on this topic
Offerings
Pricing Offerings
DiscordGoogle Chat
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordGoogle Chat
Considered Both Products
Discord
Chose Discord
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Chose Discord
For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
Telegram didn't really allow for specific …
Chose Discord
The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
Chose Discord
It is similar to Zoho Cliq, but cliq has less options. Discord just seems more put together and fully flushed out software.
Chose Discord
Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

Video is seamless
Chose Discord
We used to use Telegram which is great for discussions and one to many communications but it doesn't have the ability to segregate different topics unless you start a brand new channel. Unfortunately it is then very difficult to keep those topics under the same umbrella to …
Chose Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
Chose Discord
Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
Chose Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The …
Chose Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
Chose Discord
The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
Chose Discord
For our gaming nights, communication is vital especially in our multiplayer games , and the only voice product that worked smoothly is Discord. Skype's sound would cut out and Zoom's security was poor. Also Discord allows you to join public servers and there are roles which …
Chose Discord
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
Chose Discord
Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Chose Discord
Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where …
Chose Discord
The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help …
Chose Discord
Not sure why we selected Discord, but I have found it a lot easier to use than the likes of Hangouts, or Teams. It's very intuitive and very good for off-the-cuff meetings or discussions. The ability to have a discussion quickly without the need for invites or starting meetings …
Chose Discord
Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing …
Google Chat
Chose Google Chat
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach …
Chose Google Chat
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
Chose Google Chat
Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
Chose Google Chat
Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
Chose Google Chat
For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and …
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Chose Google Chat
I use it because of it is already available into the google gmail so for using this I do not have to install any external software for this which can take the storage of my device for installation. The other software was taking much data in comparison to the Google Chat.
Chose Google Chat
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Chose Google Chat
Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the …
Chose Google Chat
Switched from Telegram to Google chat as it is more professional and it's integration with other google app is excellent
Chose Google Chat
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will …
Chose Google Chat
[Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones.
Chose Google Chat
I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software.
Chose Google Chat
Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
Chose Google Chat
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Chose Google Chat
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Chose Google Chat
For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
Chose Google Chat
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
Chose Google Chat
Since Google Hangouts Chat comes integrated with G-suite, it just works without any adjustments to our organization's workflows. Other products fail on that front and therefore are not encouraged to be used.
Chose Google Chat
Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far.
Chose Google Chat
Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
Chose Google Chat
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one …
Features
DiscordGoogle Chat
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.5
Ratings
53% below category average
Google Chat
8.3
Ratings
7% above category average
Task Management2.00 Ratings8.00 Ratings
Gantt Charts2.00 Ratings8.20 Ratings
Scheduling4.90 Ratings8.60 Ratings
Workflow Automation4.50 Ratings7.40 Ratings
Mobile Access8.30 Ratings9.20 Ratings
Search7.70 Ratings9.20 Ratings
Visual planning tools1.80 Ratings7.70 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.1
Ratings
12% below category average
Google Chat
8.9
Ratings
11% above category average
Chat9.40 Ratings9.80 Ratings
Notifications7.40 Ratings9.20 Ratings
Discussions8.70 Ratings8.80 Ratings
Surveys7.40 Ratings9.40 Ratings
Internal knowledgebase5.70 Ratings8.90 Ratings
Integrates with GoToMeeting10.00 Ratings8.00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings8.20 Ratings
Integrates with Outlook4.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.0
Ratings
14% below category average
Google Chat
8.6
Ratings
7% above category average
Versioning5.10 Ratings8.80 Ratings
Video files6.50 Ratings7.60 Ratings
Audio files6.80 Ratings7.90 Ratings
Document collaboration6.10 Ratings8.10 Ratings
Access control8.00 Ratings9.30 Ratings
Advanced security features5.80 Ratings9.40 Ratings
Integrates with Google Drive10.00 Ratings8.10 Ratings
Device sync8.10 Ratings9.60 Ratings
Best Alternatives
DiscordGoogle Chat
Small Businesses
Stackby
Stackby
Score 8.8 out of 10
Stackby
Stackby
Score 8.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordGoogle Chat
Likelihood to Recommend
8.2
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
8.3
(0 ratings)
9.0
(0 ratings)
Support Rating
9.2
(0 ratings)
7.3
(0 ratings)
User Testimonials
DiscordGoogle Chat
Likelihood to Recommend
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
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Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.
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Pros
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review
Cons
  • Adding friends for DMing is a little confusing.
  • Joining new servers can have some roadblocks.
  • Notification setup can be difficult, some individuals were only notified if tagged.
  • Archiving a channel without losing everything.
  • Having to upload images before sharing instead of accessing everything in my own library.
Read full review
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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Likelihood to Renew
No answers on this topic
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Usability
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
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As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Support Rating
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Alternatives Considered
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.
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It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.
Read full review
Return on Investment
  • Very feature dense on a free-level.
  • Easy to build a good sense of discourse and community.
  • Generally a more casual vibe than similar platforms.
  • Channels with a large number of users can be overly hectic to the point of diminishing returns.
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  • Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
  • Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
  • 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.
Read full review
ScreenShots