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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Highfive (discontinued)

    Score6.6 out of 10
    N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
    Pricing
    DiscordHighfive (discontinued)
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscordHighfive (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscordHighfive (discontinued)
    Considered Both Products
    Discord
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    93%
    Would buy again
    37 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    94%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    90%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    100%
    Implementation went as expected
    33 Answers
    Features
    DiscordHighfive (discontinued)
    Project Management
    Comparison of Project Management features of Discord and Highfive (discontinued)
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Highfive (discontinued)
    -
    Ratings
    Task Management1.710 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings
    Scheduling4.89 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings
    Search7.727 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Highfive (discontinued)
    Feature
    Discord
    7.0
    32 Ratings
    13% below category average
    Highfive (discontinued)
    -
    Ratings
    Chat9.432 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Highfive (discontinued)
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Highfive (discontinued)
    -
    Ratings
    Versioning5.013 Ratings00 Ratings
    Video files6.529 Ratings00 Ratings
    Audio files6.829 Ratings00 Ratings
    Document collaboration6.116 Ratings00 Ratings
    Access control8.019 Ratings00 Ratings
    Advanced security features5.713 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.121 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    7.8
    27 Ratings
    1% below category average
    High quality audio00 Ratings8.527 Ratings
    High quality video00 Ratings8.626 Ratings
    Low bandwidth requirements00 Ratings6.323 Ratings
    Mobile support00 Ratings7.922 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    8.4
    25 Ratings
    6% above category average
    Desktop sharing00 Ratings8.825 Ratings
    Whiteboards00 Ratings8.04 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    7.7
    26 Ratings
    6% below category average
    Calendar integration00 Ratings7.219 Ratings
    Meeting initiation00 Ratings6.825 Ratings
    Integrates with social media00 Ratings8.05 Ratings
    Record meetings / events00 Ratings7.79 Ratings
    Slideshows00 Ratings9.09 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    7.5
    12 Ratings
    7% below category average
    Live chat00 Ratings7.712 Ratings
    Audience polling00 Ratings6.01 Ratings
    Q&A00 Ratings8.76 Ratings
    Online Events Security
    Comparison of Online Events Security features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    6.1
    17 Ratings
    28% below category average
    User authentication00 Ratings6.216 Ratings
    Participant roles & permissions00 Ratings6.314 Ratings
    Confidential attendee list00 Ratings5.86 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Discord and Highfive (discontinued)
    Feature
    Discord
    -
    Ratings
    Highfive (discontinued)
    8.9
    53 Ratings
    19% above category average
    Video conferencing00 Ratings8.832 Ratings
    Audio conferencing00 Ratings9.253 Ratings
    Video screen sharing00 Ratings8.825 Ratings
    Instant messaging00 Ratings8.717 Ratings
    Best Alternatives
    DiscordHighfive (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordHighfive (discontinued)
    Likelihood to Recommend
    8.2
    (32 ratings)
    7.6
    (83 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    8.4
    (11 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.2
    (3 ratings)
    7.7
    (39 ratings)
    User Testimonials
    DiscordHighfive (discontinued)
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Discontinued Products
    The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Discontinued Products
    • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
    • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
    • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Discontinued Products
    • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
    • Call quality is not always the best.
    • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Discontinued Products
    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Discontinued Products
    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Discontinued Products
    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Incentivized
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    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Discontinued Products
    Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Discontinued Products
    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Incentivized
    Read full review
    ScreenShots