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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Veeam Backup for AWS

    Score9.2 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    DocuSignVeeam Backup for AWS
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSignVeeam Backup for AWS
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSignVeeam Backup for AWS
    Considered Both Products
    DocuSign
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    93%
    Implementation went as expected
    97 Answers
    Features
    DocuSignVeeam Backup for AWS
    Data Center Backup
    Comparison of Data Center Backup features of DocuSign and Veeam Backup for AWS
    Feature
    DocuSign
    -
    Ratings
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery00 Ratings8.078 Ratings
    Instant recovery00 Ratings8.977 Ratings
    Recovery verification00 Ratings8.076 Ratings
    Business application protection00 Ratings8.169 Ratings
    Multiple backup destinations00 Ratings8.276 Ratings
    Incremental backup identification00 Ratings8.074 Ratings
    Backup to the cloud00 Ratings8.078 Ratings
    Deduplication and file compression00 Ratings8.571 Ratings
    Snapshots00 Ratings8.371 Ratings
    Flexible deployment00 Ratings8.571 Ratings
    Management dashboard00 Ratings8.673 Ratings
    Platform support00 Ratings8.671 Ratings
    Retention options00 Ratings8.170 Ratings
    Encryption00 Ratings7.870 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of DocuSign and Veeam Backup for AWS
    Feature
    DocuSign
    -
    Ratings
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection00 Ratings8.977 Ratings
    Replication00 Ratings9.075 Ratings
    Operational reporting and analytics00 Ratings8.975 Ratings
    Malware protection00 Ratings7.062 Ratings
    Multi-location capabilities00 Ratings7.173 Ratings
    Ransomware Recovery00 Ratings7.938 Ratings
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    DocuSignVeeam Backup for AWS
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignVeeam Backup for AWS
    Likelihood to Recommend
    9.0
    (161 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    7.2
    (11 ratings)
    Usability
    8.5
    (19 ratings)
    9.0
    (12 ratings)
    Availability
    10.0
    (3 ratings)
    8.9
    (106 ratings)
    Performance
    10.0
    (2 ratings)
    7.3
    (8 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    DocuSignVeeam Backup for AWS
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
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    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
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    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
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    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
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    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
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    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
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    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
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    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
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    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
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    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
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    In-Person Training
    DocuSign
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
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    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
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    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
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    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
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    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
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    Contract Terms and Pricing Model
    DocuSign
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
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    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
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    Professional Services
    DocuSign
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
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    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
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    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.