Drift vs. Five9 Intelligent Virtual Agent
Drift vs. Five9 Intelligent Virtual Agent
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A | |
Five9 Intelligent Virtual Agent | N/A | Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads. | N/A |
Drift | Five9 Intelligent Virtual Agent | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Drift | Five9 Intelligent Virtual Agent | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Drift | Five9 Intelligent Virtual Agent | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Chat Analytics and Reports |
|
Drift | Five9 Intelligent Virtual Agent | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Drift | Five9 Intelligent Virtual Agent | |
---|---|---|
Likelihood to Recommend | 8.0 (52 ratings) | 9.0 (1 ratings) |
Usability | 7.0 (3 ratings) | - (0 ratings) |
Support Rating | 7.7 (3 ratings) | - (0 ratings) |
Drift | Five9 Intelligent Virtual Agent | |
---|---|---|
Likelihood to Recommend | Drift | Five9 |
Pros | Drift | Five9 |
Cons | Drift | Five9 |
Usability | Drift | Five9 No answers on this topic |
Support Rating | Drift | Five9 No answers on this topic |
Alternatives Considered | Drift | Five9 |
Return on Investment | Drift | Five9 |
ScreenShots | Drift Screenshots |