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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    Dropbox BusinessSlack
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Dropbox BusinessSlack
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    Dropbox BusinessSlack
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    These are similar in the sense that with Google Drive you can share large files and collaborate, and that with Slack, you can send large files. Our company actually used all 3, and each had a great purpose (DropBox helped send files to reps outside of our company's network, Goog…
    Incentivized
    Chose Dropbox Business
    Dropbox Business is basically an industry standard for file storage at this point and most clients and team members will be familiar with it. Sharefile’s main advantage is its security. It provides more security options than Dropbox. The only downside that our team saw with …
    Incentivized
    Chose Dropbox Business
    - Dropbox business does a much better job with handier mobile and desktop apps;
    - it is much better than iCloud when used cross-platform;
    - it does not require the people that I share files with to have Google Accounts to use the functionality fully;
    Incentivized
    Chose Dropbox Business
    Google Drive does not give us the option to view files on our desktop - you have to be connected to the internet to do anything on Drive. Also, it is hard to keep the most up-to-date version saved on the drive. Sharing is also slightly more difficult on Drive. For these reasons …
    Incentivized
    Chose Dropbox Business
    Dropbox Business has much more convenience when storing all types of files. For us, the overall design of the platform is a very influential factor, and which encourages us to choose a platform. When using Google Drive, I realized that it has a straightforward design, and …
    Incentivized
    Chose Dropbox Business
    We use many different file storage, versioning, sharing and document collaboration services. We are not exclusively using Dropbox. Rather, we use Dropbox Business when it is appropriate, like delivering to clients who use it. We also use it internally some, and as mentioned, we …
    Incentivized
    Chose Dropbox Business
    Although Google Drive has a solid built-in document editor, we found Dropbox Business to be much easier to use and a better fit for the types of documents and files we wanted to store and share with both internal teams and customers. The versioning helped save us a few times …
    Incentivized
    Chose Dropbox Business
    We tried out a variety of competitors and Dropbox Business was the fastest tool we could find for large file uploads and downloads. And not only that, it was one of the most affordable tools as well. For us, it was an obvious choice and has been an integral part of our workflow.
    Incentivized
    Chose Dropbox Business
    Dropbox seemed to stack up better against Box and seems to have less bugs and crashes. I would definitely recommend Dropbox Business over Box and other competitors.
    Incentivized
    Chose Dropbox Business
    Google Drive UI is VERY messy. It is not convenient to use, and its integration to the desktop is arbitrary...
    OneDrive sync functions tend to break and lots of time we found ourselves wondering why a work we just saved disappeared, only to find out that it was overridden by the …
    Incentivized
    Chose Dropbox Business
    The user experience can't be overlooked as to how good it is. Users don't need any training and they can work right away. OneDrive isn't reliable and none of the other products stack up for the user experience.
    Incentivized
    Chose Dropbox Business
    The biggest differentiator between Google Drive and Dropbox for our organization has been the ability to have simultaneous personal and business accounts. Most of our users have personal Google Drive accounts, and don't want to remove them in order to use a work one.
    Incentivized
    Chose Dropbox Business
    I'm actually a OneDrive fan and use it personally. I think DropBox and OneDrive for Business stack up fairly reasonably. Both can integrate directly with most Microsoft products now. One thing I've found is the DropBox sync seems to be solid, whereas OneDrive sync can often …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    Dropbox BusinessSlack
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Slack
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning9.096 Ratings8.2326 Ratings
    Video files9.0107 Ratings8.2541 Ratings
    Audio files9.1100 Ratings8.4527 Ratings
    Document collaboration9.0113 Ratings7.9429 Ratings
    Access control9.1120 Ratings8.3411 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings9.0455 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Slack
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Slack
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Slack
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Slack
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Dropbox Business and Slack
    Feature
    Dropbox Business
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management00 Ratings7.6430 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8363 Ratings
    Workflow Automation00 Ratings8.0396 Ratings
    Mobile Access00 Ratings9.4601 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of Dropbox Business and Slack
    Feature
    Dropbox Business
    -
    Ratings
    Slack
    8.7
    636 Ratings
    9% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    Best Alternatives
    Dropbox BusinessSlack
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessSlack
    Likelihood to Recommend
    8.6
    (123 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    10.0
    (25 ratings)
    Usability
    9.0
    (19 ratings)
    9.0
    (255 ratings)
    Availability
    8.0
    (2 ratings)
    10.0
    (2 ratings)
    Performance
    8.0
    (15 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.4
    (27 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.9
    (5 ratings)
    Configurability
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.8
    (2 ratings)
    Product Scalability
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Dropbox BusinessSlack
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots