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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Pricing
    DropboxGoogle Drive
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Offerings
    Pricing Offerings
    DropboxGoogle Drive
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    DropboxGoogle Drive
    Considered Both Products
    Dropbox
    Chose Dropbox
    Regarding the core syncing experience on macOS, Dropbox has been rock-solid and the best among the ones I listed here. Also, it provides a native Linux client, which makes it more cross-platform. I do still use iCloud and Google Drive for other purposes. But for the main file …
    Incentivized
    Chose Dropbox
    Google Drive integration and retrieval is little bit complex process compared to Dropbox. Azure Blob Storage is costly compared to Dropbox. Microsoft SharePoint integration process and has more api to resolve and integrate take time to work in our current project there Dropbox …
    Incentivized
    Chose Dropbox
    It stacks up just as good if not better than Google Drive. the service is about the same. its about the pricing more than anything else
    Incentivized
    Chose Dropbox
    When it compare to Google Drive and SharePoint Dropbox is very fast and reliable and is very easy to use . Also it handles large files smoothly without any issues .It also improved collaboration quickly with easy setup .Also it has an easier interface which helps may users to …
    Incentivized
    Chose Dropbox
    I only need one system and was on Dropbox first. I do use Google Drive for some assets, however Dropbox is easier to use and more integrated in my workflows and systems.
    Incentivized
    Chose Dropbox
    I like Google Drive, but it doesn't seem to transfer files as seamlessly as Dropbox. It is better for photos, but Dropbox is much better for files and data pertaining to everyday life or business.
    Incentivized
    Chose Dropbox
    I’ve used Google Drive since I was young with school, yet I personally had used Dropbox because it was better overall. I use Google Workspace for work with our company suite, but do not care for the file system nearly as much as I do with Dropbox. Google offers more features …
    Incentivized
    Chose Dropbox
    Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again.
    Incentivized
    Chose Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Incentivized
    Chose Dropbox
    Dropbox is much better for file reliability, large asset management, and creative team workflows. It's definitely more reliable for file syncing (especially large files)
    Incentivized
    Chose Dropbox
    All of these product offer reliable cloud storage and file sharing capabilities but Dropbox is easy to use,fast file synchronization and smooth user experience.Team members were able to adopt it quickly with minimal training. Compared to other products it provide more …
    Incentivized
    Chose Dropbox
    We still use both, but we use Dropbox more for media files (photos, videos, photoshop files etc.) due to it's enhanced searching, organization and visual layout.
    Incentivized
    Chose Dropbox
    I prefer Dropbox due to the amount of features available as well as the esthetic of the platform. It just feels more premium & capable than some of it's competitors. It also is able to organize a lot easier. I have found the mobile usability to be far superior than some other …
    Incentivized
    Chose Dropbox
    About the same.
    Incentivized
    Chose Dropbox
    Because it has more valuable support and increase free and i use only one paid cloud storage subscription.

    The reason I only use one is becuase to keep track my cost. I may use another paid but it absolutely depends. I do not want to get over comprimised and too much of the …
    Incentivized
    Chose Dropbox
    Although its a separate application from all the Google products I use; it's easily integrate that I still use it regularly.
    Incentivized
    Chose Dropbox
    The main reason for selecting Dropbox is its Speed and organization, and its block-level sync for all files makes Dropbox help me select the product. Dropbox is a high-performance sync and a high-performance tool for file sharing and security, making Dropbox the preferred choice.
    Incentivized
    Chose Dropbox
    Is quite easier to use and does not take so much time to get used to the system, is more straight forward.
    Incentivized
    Chose Dropbox
    Dropbox enables collaboration and syncing across accounts, as well as secure file sharing.
    Incentivized
    Chose Dropbox
    I don't use Dropbox for forms at all; not sure how I would do so. But Google Forms has its own real shortcomings, so I would be happy to try out a Dropbox alternative! The most useful improvements for me would be in facilitating cloning prior forms (e.g. for iterative, but …
    Incentivized
    Chose Dropbox
    Dropbox is more expensive; but is easier to use and more intuitive for our staff
    Incentivized
    Chose Dropbox
    Dropbox is quite universally used so I selected it based on the recommendations of others. It is also important to me that in integrates with my computer browser.
    Incentivized
    Chose Dropbox
    Never have paid for the additional iCloud storage, I have always been a Dropbox user. I like the pricing, I like the storage, I like the ease of use. Dropbox is accepted and used by all my clients and colleagues. I don't plan on exploring other options as I'm become very …
    Incentivized
    Chose Dropbox
    Dropbox does not put a limit on the size of a file upload, and offer reasonable pricing for their storage capacity and the capacity comes in TB instead of MB
    Incentivized
    Google
    Chose Google Drive
    Dropbox is way too expensive for what it is and I have had sync issues with it before. OneDrive is pushed too hard by Microsoft and I don't like feeling like I'm "forced" to use a product and I've also had sync issues. SugarSync I used sometime back and I just didn't like the …
    Incentivized
    Chose Google Drive
    Dropbox is better, and we also use that, but it costs money. Google Drive makes it easier to save files among JUST my sales team, so we adopted it as it was easier to share an Excel file and each edit it together by doing so. Google Drive was free to use as well.
    Incentivized
    Chose Google Drive
    Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
    Incentivized
    Chose Google Drive
    I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
    Incentivized
    Chose Google Drive
    I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
    Incentivized
    Chose Google Drive
    They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
    Incentivized
    Chose Google Drive
    From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
    Incentivized
    Chose Google Drive
    Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
    Incentivized
    Chose Google Drive
    We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
    Incentivized
    Chose Google Drive
    The Dropbox organization system seems confusing and it becomes expensive if it's needed to be used by several different accounts. Also the user interface seems less clear than Google Drive and pricing plans are not so affordable given the functions offered. Also there is no way …
    Incentivized
    Chose Google Drive
    Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
    Incentivized
    Chose Google Drive
    Since my official accounts are on Gmail and it has a paid service, So accessing Google Drive is easier. The cost is also less compared to other services.
    Incentivized
    Chose Google Drive
    Google Drive is more feature rich, it has stronger search capabilities and it's simple and intuitive to use.
    Incentivized
    Chose Google Drive
    The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

    As I am tech person i feel its very easy to use and lot of features that make it better than …
    Incentivized
    Chose Google Drive
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
    Incentivized
    Chose Google Drive
    The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
    Incentivized
    Chose Google Drive
    Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
    Incentivized
    Chose Google Drive
    The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
    Incentivized
    Chose Google Drive
    I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
    Incentivized
    Chose Google Drive
    Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
    Incentivized
    Chose Google Drive
    For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
    Incentivized
    Chose Google Drive
    Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
    Incentivized
    Chose Google Drive
    Google drive is easier to use and integrates well with different applications. It is also less expensive.
    Incentivized
    Chose Google Drive
    Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    99%
    Would buy again
    120 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    99%
    Delivers good value for the price
    114 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    97%
    Happy with the feature set
    117 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    99%
    Implementation went as expected
    93 Answers
    TrustRadius Insights
    DropboxGoogle Drive
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Features
    DropboxGoogle Drive
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Google Drive
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Versioning8.21140 Ratings8.7195 Ratings
    Video files7.21118 Ratings7.7190 Ratings
    Audio files7.71014 Ratings8.3184 Ratings
    Document collaboration8.01190 Ratings9.0218 Ratings
    Access control8.11266 Ratings8.0216 Ratings
    File search7.31312 Ratings8.1220 Ratings
    Device sync7.91259 Ratings8.9205 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Google Drive
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Google Drive
    8.5
    215 Ratings
    2% below category average
    User and role management7.41157 Ratings9.0202 Ratings
    File organization8.51279 Ratings8.0213 Ratings
    Device management8.11138 Ratings8.799 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Google Drive
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Performance7.91275 Ratings9.2212 Ratings
    Reliability8.21283 Ratings9.0214 Ratings
    Storage Reports7.5978 Ratings8.587 Ratings
    Best Alternatives
    DropboxGoogle Drive
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxGoogle Drive
    Likelihood to Recommend
    8.5
    (1404 ratings)
    8.5
    (224 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    10.0
    (6 ratings)
    Usability
    8.5
    (543 ratings)
    8.8
    (54 ratings)
    Availability
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    8.8
    (9 ratings)
    9.0
    (7 ratings)
    Support Rating
    7.2
    (40 ratings)
    1.0
    (49 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    8.0
    (3 ratings)
    Configurability
    8.1
    (2 ratings)
    6.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.0
    (5 ratings)
    10.0
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxGoogle Drive
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Google
    Always available
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Google
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Google
    I have always been able to access
    Incentivized
    Read full review
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives