Dropbox vs. OpenText Content Suite Platform

It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.

Incentivized

Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.

Incentivized

• Shared data among all peoples who have access to certain folders.
• Data stored online so it frees lots of space from the personal computer.
• Updates really fast.
• You can access all the information on a file on your computer and on the Dropbox online platform.

Incentivized

• Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
• Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
• The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
• Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.

Incentivized

• One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other.
• Faster import time when inserting multiple files
• It will be easier and faster to have a section to delete files under the folder tab

Incentivized

• The user interface and configurability of that interface lack a lot of flexibility and modern tools.
• There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
• Management of audit and content history needs to be modernized and made more dynamic and sustainable.

Incentivized

Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.

Incentivized

The staff is comfortable with it and I doubt they'd change at this point.

Incentivized

[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.

Incentivized

The interface is easy to understand and learn quickly.

Incentivized

I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.

Incentivized

Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.

Incentivized

• I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.

Incentivized

They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.

Incentivized

OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.

Incentivized

I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!

Incentivized

I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.

No, it's pretty easy to implement and use.

Incentivized

Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.

Incentivized

Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.

Incentivized

bc i think box.com is better and more affordable

Incentivized

• Negatively impacted my ROI as it's rather expensive.
• Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead.
• Wish the collaboration was easier.
• A lot of times, people on my team can't access photos.

Incentivized

• With OpenText Content Suite, we can easily keep documents safe
• Document collaboration is easy with OpenText
• We can easily handle invoicing and automation thanks to features such as content capture and imaging.
• With OpenText Content Suite, there is better file sync and archiving

Incentivized