Likelihood to Recommend
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
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Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
Read full review Pros We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders. Smart sync, so you don't have to worry about device space and search large file batches quickly. Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing. Allowing only the people who need it to have access is a huge perk and works well with other enterprise software. Read full review Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in. Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan. The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access. Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance. Read full review Cons At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation. Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying. Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file. Read full review The user interface and configurability of that interface lack a lot of flexibility and modern tools. There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM. Management of audit and content history needs to be modernized and made more dynamic and sustainable. Read full review Likelihood to Renew
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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The staff is comfortable with it and I doubt they'd change at this point.
Read full review Usability
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
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The interface is easy to understand and learn quickly.
Read full review Reliability and Availability
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either. Read full review Support Rating
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
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OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since. Read full review
No, it's pretty easy to implement and use.
Read full review Alternatives Considered
Google Cloud Storage
, the Dropbox app has proven to be more stable and dependable. In the meantime, Google has improved and is a great alternative. But now that we've decided to stick with Dropbox, we'll keep using it. In terms of ease of use, Dropbox appears to be the better option. It has all of the features that we require and more. It's easier to use for simple tasks, making it more convenient.
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Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Read full review Scalability
I can add and add a tin files large files and Dropbox is still working great!
Read full review Return on Investment Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing. It allows us to easily share files with clients without needing to pay for other services that are email based. It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration. Read full review With OpenText Content Suite, we can easily keep documents safe Document collaboration is easy with OpenText We can easily handle invoicing and automation thanks to features such as content capture and imaging. With OpenText Content Suite, there is better file sync and archiving Read full review ScreenShots