Dynatrace vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 7.3 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.N/A
SolarWinds Pingdom
Score 7.8 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$14.95
per month
Pricing
DynatraceSolarWinds Pingdom
Editions & Modules
No answers on this topic
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
DynatraceSolarWinds Pingdom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DynatraceSolarWinds Pingdom
Considered Both Products
Dynatrace
Chose Dynatrace
Dynatrace is much more expensive than pingdom, but it does a better job of doing synthetic monitors and the credential store is much better. When it comes to availability it does a better job of creating of synthetic monitors and it can create a credential store which is a big …
Chose Dynatrace
We no longer use any other products. We used to use the three products listed. However, Dynatrace has replaced all of them. When we moved to Dynatrace, we were using New Relic. I was unsatisfied with the product at that time. Its dashboarding capabilities were insufficient and …
Chose Dynatrace
Dynatrace is easier to use and does more. It's an all-in-one product.
Chose Dynatrace
I think Dynstrace is much more powerful and is a single solution for all of the features which above tools can provide.
SolarWinds Pingdom
Chose SolarWinds Pingdom
At least during our investigation thus far, all of these companies have a more responsive support organization and are more actively maintaininbg and supporting their products. They are also all significantly more expensive.
Chose SolarWinds Pingdom
Simpler, easier to set up and use, all SaaS based. By having a great GUI that is easy to configure, this makes SolarWinds Pingdom very accessible to business and technical users. The alerts, reports, and APIs that expose the real-time results are also easy to use.
Top Pros
Top Cons
Best Alternatives
DynatraceSolarWinds Pingdom
Small Businesses
InfluxDB
InfluxDB
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
ThousandEyes
ThousandEyes
Score 8.9 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DynatraceSolarWinds Pingdom
Likelihood to Recommend
8.1
(341 ratings)
7.2
(65 ratings)
Likelihood to Renew
8.6
(12 ratings)
10.0
(4 ratings)
Usability
8.4
(9 ratings)
10.0
(7 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
6.0
(1 ratings)
Support Rating
8.2
(201 ratings)
7.2
(54 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.9
(8 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
DynatraceSolarWinds Pingdom
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Read full review
SolarWinds
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
Read full review
Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Read full review
SolarWinds
  • The alerts are very responsive offering quite detailed timing information
  • The UI for reports is very clear and set up of reports is very intuitive
  • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
Read full review
Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
Read full review
SolarWinds
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
Read full review
Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
Read full review
SolarWinds
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Read full review
Usability
Dynatrace LLC
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
Read full review
SolarWinds
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
Read full review
Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
Read full review
SolarWinds
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
Read full review
SolarWinds
Interface is unnecessarily complicated and frequently responds slowly.
Read full review
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Read full review
SolarWinds
Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
Read full review
In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
Read full review
SolarWinds
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
Read full review
SolarWinds
No answers on this topic
Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Read full review
SolarWinds
No answers on this topic
Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Read full review
SolarWinds
  1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
  2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
Read full review
Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
Read full review
SolarWinds
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
Read full review
SolarWinds
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Read full review
ScreenShots

SolarWinds Pingdom Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of