TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about e-automate

Please fill out the form below to get in touch.

ECI Software Solutions

Connect with ECI Software Solutions

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ECI Software Solutions so that ECI Software Solutions and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Pricing
    e-automateJazzHR
    Editions & Modules
    No answers on this topic
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Offerings
    Pricing Offerings
    e-automateJazzHR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    e-automateJazzHR
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Employ Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    48 Answers
    85%
    Would buy again
    22 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    40 Answers
    92%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    85%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    22 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    29 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    e-automateJazzHR
    Recruiting / ATS
    Comparison of Recruiting / ATS features of e-automate and JazzHR
    Feature
    e-automate
    -
    Ratings
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Job Requisition Management00 Ratings3.748 Ratings
    Company Website Posting00 Ratings2.752 Ratings
    Publish to Social Media00 Ratings2.345 Ratings
    Job Search Site Posting00 Ratings3.949 Ratings
    Customized Application Form00 Ratings2.552 Ratings
    Resume Management00 Ratings3.154 Ratings
    Duplicate Candidate Prevention00 Ratings1.732 Ratings
    Candidate Search00 Ratings2.750 Ratings
    Applicant Tracking00 Ratings3.554 Ratings
    Collaboration00 Ratings3.551 Ratings
    Task Creation and Delegation00 Ratings2.946 Ratings
    Email Templates00 Ratings3.151 Ratings
    User Permissions00 Ratings3.351 Ratings
    Notifications and Alerts00 Ratings3.150 Ratings
    Reporting00 Ratings1.044 Ratings
    Best Alternatives
    e-automateJazzHR
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    No answers on this topic
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    e-automateJazzHR
    Likelihood to Recommend
    8.4
    (54 ratings)
    3.1
    (57 ratings)
    Likelihood to Renew
    8.7
    (8 ratings)
    8.0
    (7 ratings)
    Usability
    7.7
    (4 ratings)
    3.5
    (6 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (6 ratings)
    8.8
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    2.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    e-automateJazzHR
    Likelihood to Recommend
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Usability
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Performance
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Support Rating
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Scalability
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Professional Services
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Return on Investment
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.