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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ELMO Software

    Score7.2 out of 10
    N/AELMO Software (ASX:ELO) is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to manage their people, process and pay. ELMO solutions span the entire employee lifecycle from ‘hire to retire’. They can be used together or stand-alone, and are configurable according to an organisation’s unique processes and workflows.N/A

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    ELMO SoftwareTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ELMO SoftwareTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ELMO SoftwareTriNet HR Plus
    Considered Both Products
    ELMO Software
    No answer on this topic
    TriNet
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    ELMO SoftwareTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.9
    11 Ratings
    4% below category average
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data8.09 Ratings6.5112 Ratings
    Job profiles and administration7.78 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.27 Ratings6.0111 Ratings
    Organizational charting8.38 Ratings5.5120 Ratings
    Organization and location management7.88 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)8.65 Ratings7.5109 Ratings
    Employment history00 Ratings7.5106 Ratings
    Payroll Management
    Comparison of Payroll Management features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    8.1
    5 Ratings
    1% below category average
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation8.25 Ratings8.0104 Ratings
    Support for external payroll vendors8.14 Ratings6.052 Ratings
    Benefit plan administration8.03 Ratings7.5109 Ratings
    Direct deposit files8.03 Ratings7.5104 Ratings
    Salary revision and increment management8.23 Ratings7.597 Ratings
    Reimbursement management7.83 Ratings7.068 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    8.5
    3 Ratings
    3% above category average
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow8.53 Ratings6.5117 Ratings
    Balance details8.53 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.9
    10 Ratings
    4% below category average
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information8.05 Ratings7.5129 Ratings
    Update personal information8.010 Ratings8.0135 Ratings
    View company policy documentation8.26 Ratings7.0122 Ratings
    Employee recognition7.66 Ratings4.566 Ratings
    View job history00 Ratings7.5104 Ratings
    HR Reporting
    Comparison of HR Reporting features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.7
    6 Ratings
    1% above category average
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder7.56 Ratings6.0104 Ratings
    Pre-built reports7.76 Ratings7.5106 Ratings
    Ability to combine HR data with external data7.84 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.8
    7 Ratings
    3% below category average
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal8.26 Ratings7.5114 Ratings
    Manager tracking tools7.44 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.8
    8 Ratings
    4% below category average
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Individual goal setting8.28 Ratings3.243 Ratings
    Line-of sight-visibility8.08 Ratings2.338 Ratings
    Performance tracking7.38 Ratings3.240 Ratings
    Corporate goal setting00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.6
    10 Ratings
    5% below category average
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans7.710 Ratings6.558 Ratings
    Performance improvement plans7.710 Ratings6.054 Ratings
    Review status tracking6.78 Ratings6.056 Ratings
    Review reminders7.79 Ratings7.056 Ratings
    Multiple review frequency8.29 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.4
    7 Ratings
    6% below category average
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools7.96 Ratings2.021 Ratings
    Candidate ranking7.66 Ratings5.723 Ratings
    Candidate search6.45 Ratings4.625 Ratings
    Candidate development7.96 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    7.5
    5 Ratings
    6% below category average
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management7.84 Ratings5.122 Ratings
    Company Website Posting7.74 Ratings6.118 Ratings
    Publish to Social Media7.32 Ratings5.116 Ratings
    Job Search Site Posting6.82 Ratings5.118 Ratings
    Duplicate Candidate Prevention7.82 Ratings6.521 Ratings
    Applicant Tracking7.53 Ratings7.020 Ratings
    Notifications and Alerts7.94 Ratings5.526 Ratings
    Asset Management
    Comparison of Asset Management features of ELMO Software and TriNet HR Plus
    Feature
    ELMO Software
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    Best Alternatives
    ELMO SoftwareTriNet HR Plus
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ELMO SoftwareTriNet HR Plus
    Likelihood to Recommend
    8.6
    (15 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.5
    (11 ratings)
    Usability
    8.0
    (15 ratings)
    6.5
    (36 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    7.6
    (8 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Configurability
    4.5
    (1 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    6.4
    (1 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    8.9
    (4 ratings)
    User Testimonials
    ELMO SoftwareTriNet HR Plus
    Likelihood to Recommend
    ELMO Software
    The performance review process is clear and easy to complete, for both employee and manager. I have experienced this in both roles, with my own staff, and undergoing my own review with my manager. I haven't experienced scenarios where it is less appropriate, I think our HR department customised the software well to our needs.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    ELMO Software
    • Has extensive courses library (theory and video library).
    • Very responsive, resourceful and efficient support team.
    • Stuff survey - great range of available templates.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    ELMO Software
    • Help seems unavailable.
    • A guide or how-to would be extremely appreciated - I haven't found any, at least for user level.
    • User interface could follow a more standard/familiar approach.
    • Some panes should be collapsible (e.g. the right "Work Flow" area, which gives very little help).
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    ELMO Software
    No answers on this topic
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    ELMO Software
    Once I learned the specific way of doing things, the software became very logical and ergonomic. It is easy to use and is an excellent resource for many of the specific tasks required for my role, especially in relation to staff onboarding and management. It is also excellent as a resource for my own personal HR information.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    ELMO Software
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    ELMO Software
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    ELMO Software
    I am not sure whether you are asking how the learning & development team rates ELMO Software or how ELMO supports our team when issues arise with the software? It is not my decision to purchase the software nor am I involved with the maintenance of the software.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    ELMO Software
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    ELMO Software
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    ELMO Software
    I was not involved
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    ELMO Software
    Aspen is more straightforward in creating a course of personal development recognized by our industry, but your ELMO Software is generally easier to use. As the workforce in our company is very often built by the majority of people with basic academic background education, IE they often have only just completed year 10... it is very important your element of making it easy to understand, using simple words and clear explained multiple choices in the final quiz
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    ELMO Software
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Professional Services
    ELMO Software
    Did not use
    Incentivized
    Read full review
    TriNet
    No answers on this topic
    Return on Investment
    ELMO Software
    • It has been helpful
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management