Likelihood to Recommend We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
Read full review A small/medium size business is a great space for Rippling to play. They offer many of the "good enough" items that most businesses this size would need. A complex / large organization might not benefit from the "off the shelf" version of Rippling as the workflows/automation/reporting isn't tiered for enterprise level companies. Sometimes we have to make workarounds to avoid paying the extra fees for workflows etc. that come base level for vendors like WorkDay.
Read full review Pros Time off requests. These are easy to perform and track as an employee and user. Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy. Manager reporting. Managers can easily see reports on employee time off and make decisions based on that. Read full review Rippling integrates with QuickBooks Online. As such, we no longer have to post our weekly payroll journal entry manually. The payroll journal entry syncs automatically from Rippling to QuickBooks Online weekly. This has helped saved our accounting department time. The onboarding workflows in Rippling are terrific. We have been able to assign tasks to our team when we hire a new team member. This allows are staff to stay organized and it also helps ensure that all tasks are completed in advance of the new hires first day with the company. We use the Rippling spend module to help manage corporate credit cards that are issued to staff members. When a staff member makes a purchase on their corporate card they receive a text message. Once the staff member receives the text message they reply to the text with a picture of the receipt and a memo describing the transaction. This process has helped alleviate the amount of admin time the accounting department spends on gathering receipts and information from card holders. We really like the org chart since it can be accessed by all employees. This allows our staff to see who reports to who and what each employee's job title is. This allows for more effective lines of communication within the organization. Read full review Cons It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll. Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution. Having a broker in the middle is both good and bad. Read full review The goals can be a bit confusing, with subgoals and parent goals and the way progress is tracked Being able to tie in our Empower 401(k) would be a great feature, if it doesn't already exist Integrated support with Expensify would also be nice, if it doesn't already exist Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability This software program is straightforward enough for an 8th-grade student. We work in a very technical industry, and terminology can become confusing, so we like to make it digestible for grade-schoolers to understand. Otherwise, team members can become bored with the software, which could lead to less activity and involvement, as well as care about their benefits, payroll, etc.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Read full review I only have called once. They have a call center located in India. The people are truly helpful and helped me fixed my problem. They are very responsive and techy enough to know what causes the problem of my Rippling. The only thing that I didn't like and still needs improvement is when they spent an hour to fix my problem.
Read full review Alternatives Considered Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
Read full review Rippling provides more features than the other products and the user interface is easier to use and integrates better with other platforms. We use NetSuite, and Rippling integrates well with NetSuite. Rippling also is a lot faster when it comes to loading screens and opening pages, PTO, organizational trees, etc
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator Read full review Rippling has been super helpful in understanding how I get paid and why, boosting morale. Rippling has made it incredibly clear how much time I have been taking off (or not), making it easier to implement PTO strategically. Rippling makes taking training super easy and efficient, therefore more likely to see increased completion. Read full review ScreenShots