Evernote vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Evernote
Score 8.0 out of 10
N/A
Evernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, given comments, searched and exported as part of a notebook. Evernote supports a number of operating system platforms (including OS X, iOS, Chrome OS, Android, Microsoft…
$7.99
per month
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
EvernoteHubSpot CRM
Editions & Modules
Premium
$7.99
per month
Business
$14.99
per month
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
EvernoteHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EvernoteHubSpot CRM
Considered Both Products
Evernote
Chose Evernote
I've used one-note in the past, but selected ever note this time because it was easy to sync on non-microsoft machines
Chose Evernote
I really don't use Trello anymore. I found it to be cumbersome and not really useful, other than messaging back and forth to fellow users.
HubSpot CRM
Chose HubSpot CRM
Outreach.io is the only other CRM i've used apart from Tripleseat and Gather. Tripleseat is great, but it is better for events, whereas I think HubSpot CRM is better for what my company is doing.
Top Pros
Top Cons
Features
EvernoteHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
8.0
1542 Ratings
4% above category average
Customer data management / contact management00 Ratings8.61490 Ratings
Workflow management00 Ratings8.31456 Ratings
Territory management00 Ratings6.5184 Ratings
Opportunity management00 Ratings8.21393 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.51499 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.41011 Ratings
Interaction tracking00 Ratings8.41445 Ratings
Channel / partner relationship management00 Ratings7.8186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.4
1022 Ratings
1% below category average
Case management00 Ratings7.4952 Ratings
Call center management00 Ratings7.6821 Ratings
Help desk management00 Ratings7.3873 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
8.5
1359 Ratings
12% above category average
Lead management00 Ratings8.51281 Ratings
Email marketing00 Ratings8.61291 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.6
1408 Ratings
0% above category average
Task management00 Ratings8.01350 Ratings
Billing and invoicing management00 Ratings7.1696 Ratings
Reporting00 Ratings7.71245 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.9
1375 Ratings
4% above category average
Forecasting00 Ratings7.61078 Ratings
Pipeline visualization00 Ratings8.21303 Ratings
Customizable reports00 Ratings7.81266 Ratings
Customization
Comparison of Customization features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.4
1313 Ratings
2% below category average
Custom fields00 Ratings8.01286 Ratings
Custom objects00 Ratings7.71114 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.5908 Ratings
Security
Comparison of Security features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
8.4
1272 Ratings
1% above category average
Single sign-on capability00 Ratings8.41135 Ratings
Role-based user permissions00 Ratings8.51211 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.4
866 Ratings
2% above category average
Social data00 Ratings7.4849 Ratings
Social engagement00 Ratings7.3838 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.6
974 Ratings
6% above category average
Marketing automation00 Ratings7.8967 Ratings
Compensation management00 Ratings7.5630 Ratings
Platform
Comparison of Platform features of Product A and Product B
Evernote
-
Ratings
HubSpot CRM
7.8
1157 Ratings
4% above category average
Mobile access00 Ratings7.81157 Ratings
Best Alternatives
EvernoteHubSpot CRM
Small Businesses

No answers on this topic

Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies

No answers on this topic

Creatio
Creatio
Score 9.1 out of 10
Enterprises

No answers on this topic

Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EvernoteHubSpot CRM
Likelihood to Recommend
6.3
(106 ratings)
8.4
(1585 ratings)
Likelihood to Renew
8.3
(35 ratings)
9.8
(29 ratings)
Usability
7.6
(13 ratings)
8.3
(1444 ratings)
Availability
8.9
(2 ratings)
-
(0 ratings)
Performance
8.9
(2 ratings)
-
(0 ratings)
Support Rating
8.9
(27 ratings)
7.1
(23 ratings)
Implementation Rating
9.8
(8 ratings)
7.9
(8 ratings)
User Testimonials
EvernoteHubSpot CRM
Likelihood to Recommend
Evernote
Evernote is an excellent tool for keeping track of client relationships and taking notes. The indexing is excellent, with text in images and text. However, a Wiki might be better for large-scale collaboration. It is a perfect use case for it, and it is hard to beat. To-do lists that need to be tracked or have due dates assigned do not work well in Evernote. It's almost like a library that anyone can add to, edit, tag, and reference. Evernote has a limited checklist function in terms of tasks meant to be kept in one place rather than reviewed and organized over time.
Read full review
HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
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Pros
Evernote
  • Ability to share meeting notes with others (like that it works well with Rocketbook).
  • The To-Do list helps with organization and project deadlines.
  • Able to sync to multiple devices so you can use it in the office or in the field.
Read full review
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
Read full review
Cons
Evernote
  • The free application's feature will meet most users needs, but the Premium plan is expensive.
  • Though Evernote lets you create and manage notes effortlessly, its basic plan supports sync between two devices and does not support offline mode.
  • Can't export data easily to other applications.
Read full review
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
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Likelihood to Renew
Evernote
I can't really imagine how much they'd have to charge me to make me quit Evernote. I can't really think of any technology that has changed my life as much without going back to email in the 90s, or the introduction of the iPhone. I know I sound ridiculous, but it would be really tough for me to live without it. If I were forced to choose between my smart phone (and keep in mind that I get lost in my driveway) and my Evernote, I'd probably choose my Evernote.
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HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
Evernote
  • Basic visual organization - ability to create a notebook and store user notes inside of it.
  • Basic easy navigation - You can quickly move in and out of files and notes.
  • User intuitive addition - whatever you need to add to your document, it's relatively easy to understand and use.
  • We find overall that we still want some functionality in creating better task lists, boards, and other things that we find in Notion - which is the tool that we use as a team notebook/storage space.
Read full review
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Reliability and Availability
Evernote
Generally issues are by connectivity and not Evernote availability but I have had issues in the past with cross-client consistency of data which Evernote Support has ID'd as bugs that are still unresolved as far as I know
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HubSpot
No answers on this topic
Performance
Evernote
Fast and clean interface. Just upgraded to Evernote 5
Read full review
HubSpot
No answers on this topic
Support Rating
Evernote
I bet you won’t even need to call their support. Their product has never failed me. Simply put. But if you were to email them to gather some details or help, I bet they won’t disappoint you. Don’t worry about the support, it’s the last thing you should worry about this product.
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HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
Evernote
Make sure you think about your tags. If you end up with multiple similar tags then things aren't grouped together as you might prefer. For instance if you have a tag called Disney and Walt Disney, this will split up your articles. Evernote makes it simple to correct, but I suggest you make sure your users look closely at the existing tags before creating new ones.
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HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
Evernote
The most similar program I have used is OneNote by Microsoft, and other note taking programs exist like Notepad and Microsoft Word but those programs do not offer syncing like Evernote does. There are newer programs in the space like Dropbox Paper and Google Docs which would be on a list of ones to consider.
Read full review
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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Return on Investment
Evernote
  • Evernote has allowed our school's over 3000 students and staff members to work more efficiently instead of spending time on making physical notes, clicking pictures, and uploading them to the cloud in order to share them
  • The investment in Evernote Premium has also allowed for heavier files to be attached in each note such as student work that allows teachers to be certain that students have followed deadlines and finished assigned tasks
  • Evernote has allowed our school to smoothly transition in and out of online learning as the local COVID-19 protocols change and student work requires one platform to be based on throughout
Read full review
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.