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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Evernote

    Score8.5 out of 10
    N/AEvernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, given comments, searched and exported as part of a notebook. Evernote supports a number of operating system platforms (including OS X, iOS, Chrome OS, Android, Microsoft…

    $14.99

    per month

    Higher Logic Vanilla

    Score5.5 out of 10
    N/AHigher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.N/A
    Pricing
    EvernoteHigher Logic Vanilla
    Editions & Modules
    Starter
    $14.99
    per month
    Advanced
    $24.99
    per month
    Enterprise
    Contact Sales
    Essential
    Contact sales team
    Corporate
    Contact sales team
    Enterprise
    Contact sales team
    Enterprise Plus
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    Offerings
    Pricing Offerings
    EvernoteHigher Logic Vanilla
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    EvernoteHigher Logic Vanilla
    Considered Both Products
    Evernote
    No answer on this topic
    Higher Logic
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    38 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    38 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    No answers on this topic
    Best Alternatives
    EvernoteHigher Logic Vanilla
    Small Businesses
    Google Keep
    Score9.2 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Google Keep
    Score9.2 out of 10
    Khoros Communities
    Score8.2 out of 10
    Enterprises
    Google Keep
    Score9.2 out of 10
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EvernoteHigher Logic Vanilla
    Likelihood to Recommend
    4.1
    (106 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    8.3
    (35 ratings)
    10.0
    (1 ratings)
    Usability
    7.6
    (13 ratings)
    9.0
    (1 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (27 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.8
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    EvernoteHigher Logic Vanilla
    Likelihood to Recommend
    Evernote
    Evernote is an excellent tool for keeping track of client relationships and taking notes. The indexing is excellent, with text in images and text. However, a Wiki might be better for large-scale collaboration. It is a perfect use case for it, and it is hard to beat. To-do lists that need to be tracked or have due dates assigned do not work well in Evernote. It's almost like a library that anyone can add to, edit, tag, and reference. Evernote has a limited checklist function in terms of tasks meant to be kept in one place rather than reviewed and organized over time.
    Incentivized
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    Higher Logic
    For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most.
    Incentivized
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    Pros
    Evernote
    • Ability to share meeting notes with others (like that it works well with Rocketbook).
    • The To-Do list helps with organization and project deadlines.
    • Able to sync to multiple devices so you can use it in the office or in the field.
    Incentivized
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    Higher Logic
    • Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool.
    • Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur.
    • Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website.
    Incentivized
    Read full review
    Cons
    Evernote
    • The free application's feature will meet most users needs, but the Premium plan is expensive.
    • Though Evernote lets you create and manage notes effortlessly, its basic plan supports sync between two devices and does not support offline mode.
    • Can't export data easily to other applications.
    Incentivized
    Read full review
    Higher Logic
    • There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with.
    • In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently.
    Incentivized
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    Likelihood to Renew
    Evernote
    I can't really imagine how much they'd have to charge me to make me quit Evernote. I can't really think of any technology that has changed my life as much without going back to email in the 90s, or the introduction of the iPhone. I know I sound ridiculous, but it would be really tough for me to live without it. If I were forced to choose between my smart phone (and keep in mind that I get lost in my driveway) and my Evernote, I'd probably choose my Evernote.
    Read full review
    Higher Logic
    No answers on this topic
    Usability
    Evernote
    • Basic visual organization - ability to create a notebook and store user notes inside of it.
    • Basic easy navigation - You can quickly move in and out of files and notes.
    • User intuitive addition - whatever you need to add to your document, it's relatively easy to understand and use.
    • We find overall that we still want some functionality in creating better task lists, boards, and other things that we find in Notion - which is the tool that we use as a team notebook/storage space.
    Incentivized
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    Higher Logic
    It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content.
    Incentivized
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    Reliability and Availability
    Evernote
    Generally issues are by connectivity and not Evernote availability but I have had issues in the past with cross-client consistency of data which Evernote Support has ID'd as bugs that are still unresolved as far as I know
    Read full review
    Higher Logic
    No answers on this topic
    Performance
    Evernote
    Fast and clean interface. Just upgraded to Evernote 5
    Read full review
    Higher Logic
    No answers on this topic
    Support Rating
    Evernote
    I bet you won’t even need to call their support. Their product has never failed me. Simply put. But if you were to email them to gather some details or help, I bet they won’t disappoint you. Don’t worry about the support, it’s the last thing you should worry about this product.
    Incentivized
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    Higher Logic
    They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content.
    Incentivized
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    Implementation Rating
    Evernote
    Make sure you think about your tags. If you end up with multiple similar tags then things aren't grouped together as you might prefer. For instance if you have a tag called Disney and Walt Disney, this will split up your articles. Evernote makes it simple to correct, but I suggest you make sure your users look closely at the existing tags before creating new ones.
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    Higher Logic
    No answers on this topic
    Alternatives Considered
    Evernote
    The most similar program I have used is OneNote by Microsoft, and other note taking programs exist like Notepad and Microsoft Word but those programs do not offer syncing like Evernote does. There are newer programs in the space like Dropbox Paper and Google Docs which would be on a list of ones to consider.
    Incentivized
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    Higher Logic
    From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems.
    Incentivized
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    Return on Investment
    Evernote
    • Evernote has allowed our school's over 3000 students and staff members to work more efficiently instead of spending time on making physical notes, clicking pictures, and uploading them to the cloud in order to share them
    • The investment in Evernote Premium has also allowed for heavier files to be attached in each note such as student work that allows teachers to be certain that students have followed deadlines and finished assigned tasks
    • Evernote has allowed our school to smoothly transition in and out of online learning as the local COVID-19 protocols change and student work requires one platform to be based on throughout
    Incentivized
    Read full review
    Higher Logic
    • Increased uptime and overall speed in the forum (compared to our previous phpbb solution)
    • Increased usage by users which resulted in a higher pages/session in a short amount of time
    Incentivized
    Read full review
    ScreenShots

    Higher Logic Vanilla Screenshots

    Screenshot of Looks great on any device, including desktop, tablet or mobile device.Screenshot of We offer over 60 plugins that can add functionality to your community.Screenshot of Many different themes to choose from, which you can further customize as you like.Screenshot of You have full access to edit HTML and CSS of your theme, to make any changes you need.