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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    EvolutionXSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EvolutionXSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsThe cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.—
    More Pricing Information
    Community Pulse
    EvolutionXSAP Commerce Cloud
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    17 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    EvolutionXSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of EvolutionX and SAP Commerce Cloud
    Feature
    EvolutionX
    7.4
    19 Ratings
    5% below category average
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings8.219 Ratings8.699 Ratings
    Product management7.419 Ratings8.1100 Ratings
    Bulk product upload7.118 Ratings8.196 Ratings
    Branding7.418 Ratings7.490 Ratings
    Mobile storefront7.117 Ratings7.291 Ratings
    Product variations7.118 Ratings8.092 Ratings
    Website integration7.816 Ratings8.097 Ratings
    Visual customization7.418 Ratings7.694 Ratings
    CMS7.114 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of EvolutionX and SAP Commerce Cloud
    Feature
    EvolutionX
    6.8
    17 Ratings
    12% below category average
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery7.016 Ratings8.014 Ratings
    Checkout user experience6.717 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of EvolutionX and SAP Commerce Cloud
    Feature
    EvolutionX
    8.3
    15 Ratings
    1% below category average
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security8.315 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of EvolutionX and SAP Commerce Cloud
    Feature
    EvolutionX
    6.9
    18 Ratings
    11% below category average
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts7.017 Ratings7.787 Ratings
    Personalized recommendations6.216 Ratings8.184 Ratings
    SEO7.517 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of EvolutionX and SAP Commerce Cloud
    Feature
    EvolutionX
    7.3
    17 Ratings
    10% below category average
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management8.610 Ratings7.987 Ratings
    Order processing7.417 Ratings8.490 Ratings
    Inventory management6.714 Ratings8.282 Ratings
    Shipping6.015 Ratings7.981 Ratings
    Custom functionality7.917 Ratings7.987 Ratings
    Best Alternatives
    EvolutionXSAP Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EvolutionXSAP Commerce Cloud
    Likelihood to Recommend
    8.2
    (19 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.4
    (5 ratings)
    Usability
    8.2
    (2 ratings)
    8.0
    (38 ratings)
    Support Rating
    8.2
    (2 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EvolutionXSAP Commerce Cloud
    Likelihood to Recommend
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
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    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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    Cons
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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    Likelihood to Renew
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
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    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
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    Usability
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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    Reliability and Availability
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
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    SAP
    No answers on this topic
    Performance
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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    In-Person Training
    ECI Software Solutions
    In-person training was not an option for us.
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    SAP
    No answers on this topic
    Online Training
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
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    SAP
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
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    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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    Alternatives Considered
    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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    Scalability
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
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    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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    Return on Investment
    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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    ScreenShots

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts