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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A

    Zoho Expense

    Score8.9 out of 10
    N/AZoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

    $5

    per month per user

    Pricing
    ExpensifyOpenAir PSAZoho Expense
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    No answers on this topic
    Free
    $0
    Standard Plan
    $5
    per month per user
    Premium Plan
    $9
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Offerings
    Pricing Offerings
    ExpensifyOpenAir PSAZoho Expense
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ExpensifyOpenAir PSAZoho Expense
    Considered Multiple Products
    Expensify
    Chose Expensify
    A dedicated app like Expensify does better than a combined platform at the main use case - expense tracking, reporting, and reimbursement. Bigger, wider-scope platforms take more effort or have other features that can occasionally get in the way. We prefer Expensify's simpler, …
    Incentivized
    Chose Expensify
    I thought Expensify's process was easier and made more sense for us
    Incentivized
    Chose Expensify
    This is the only expensing software I’ve used
    Incentivized
    Chose Expensify
    Other alternatives have similar features with better value and better customer service. Our company will be moving to Zoho Expenses.
    Incentivized
    Chose Expensify
    Expensify was simply the easiest to use. It picked up emails and scanned receipts with the least amount of hassle and setup with the least amount of clicks. By far the quickest and easiest.
    Incentivized
    NetSuite
    No answer on this topic
    Zoho
    Chose Zoho Expense
    Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large …
    Incentivized
    Chose Zoho Expense
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    224 Answers
    60%
    Would buy again
    3 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    183 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    222 Answers
    60%
    Happy with the feature set
    3 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    121 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    123 Answers
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    ExpensifyOpenAir PSAZoho Expense
    Expense Management
    Comparison of Expense Management features of Expensify and OpenAir PSA and Zoho Expense
    Feature
    Expensify
    9.6
    170 Ratings
    15% above category average
    OpenAir PSA
    -
    Ratings
    Zoho Expense
    7.9
    3 Ratings
    5% below category average
    Employee Expense Reporting9.8170 Ratings00 Ratings8.03 Ratings
    Corporate Card Reconciliation9.474 Ratings00 Ratings7.73 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and OpenAir PSA and Zoho Expense
    Feature
    Expensify
    9.4
    158 Ratings
    16% above category average
    OpenAir PSA
    -
    Ratings
    Zoho Expense
    7.2
    3 Ratings
    11% below category average
    Customizable Approval Policies9.4109 Ratings00 Ratings8.03 Ratings
    Financial Document Management9.4114 Ratings00 Ratings8.02 Ratings
    Payment Status Tracking9.8130 Ratings00 Ratings8.03 Ratings
    Payment Audit Trail9.8101 Ratings00 Ratings8.02 Ratings
    Duplicate Bill Detection9.3130 Ratings00 Ratings7.93 Ratings
    Advanced OCR9.0108 Ratings00 Ratings5.12 Ratings
    Electronic Funds Transfer9.491 Ratings00 Ratings5.23 Ratings
    Project Management
    Comparison of Project Management features of Expensify and OpenAir PSA and Zoho Expense
    Feature
    Expensify
    -
    Ratings
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Zoho Expense
    -
    Ratings
    Task Management00 Ratings8.015 Ratings00 Ratings
    Resource Management00 Ratings7.515 Ratings00 Ratings
    Gantt Charts00 Ratings8.09 Ratings00 Ratings
    Scheduling00 Ratings6.012 Ratings00 Ratings
    Workflow Automation00 Ratings6.09 Ratings00 Ratings
    Team Collaboration00 Ratings8.012 Ratings00 Ratings
    Support for Agile Methodology00 Ratings6.07 Ratings00 Ratings
    Support for Waterfall Methodology00 Ratings7.08 Ratings00 Ratings
    Document Management00 Ratings8.56 Ratings00 Ratings
    Email integration00 Ratings7.09 Ratings00 Ratings
    Mobile Access00 Ratings7.512 Ratings00 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings00 Ratings
    Change request and Case Management00 Ratings8.010 Ratings00 Ratings
    Budget and Expense Management00 Ratings7.514 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Expensify and OpenAir PSA and Zoho Expense
    Feature
    Expensify
    -
    Ratings
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Zoho Expense
    -
    Ratings
    Quotes/estimates00 Ratings8.05 Ratings00 Ratings
    Invoicing00 Ratings9.07 Ratings00 Ratings
    Project & financial reporting00 Ratings8.59 Ratings00 Ratings
    Integration with accounting software00 Ratings9.07 Ratings00 Ratings
    Best Alternatives
    ExpensifyOpenAir PSAZoho Expense
    Small Businesses
    Brex
    Score9 out of 10
    Any.do
    Score8 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ExpensifyOpenAir PSAZoho Expense
    Likelihood to Recommend
    9.6
    (264 ratings)
    8.5
    (20 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    8.2
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (165 ratings)
    9.4
    (4 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (44 ratings)
    5.5
    (6 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ExpensifyOpenAir PSAZoho Expense
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
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    Zoho
    easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues
    Incentivized
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    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
    Read full review
    Zoho
    • The program will notify users if they have entered a duplicate charge.
    • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
    Incentivized
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    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
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    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Zoho
    • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
    • More room for customization by department. My service department needs different categories of expenses then my sales department.
    Incentivized
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    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Zoho
    No answers on this topic
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
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    Zoho
    Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
    Incentivized
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    Reliability and Availability
    Expensify
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Expensify
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
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    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
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    Zoho
    The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
    Incentivized
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    In-Person Training
    Expensify
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Expensify
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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    Zoho
    No answers on this topic
    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
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    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
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    Zoho
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
    Incentivized
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    Scalability
    Expensify
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
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    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
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    Zoho
    • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
    • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
    • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
    Incentivized
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    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.