What users are saying about
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Top Rated
174 Ratings
5 Ratings

EZ Texting

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Top Rated
174 Ratings
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Score 8.9 out of 100
5 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

EZ Texting

I think EZ Texting is a great option for larger real estate offices; I know it has helped my brokerage tremendously with communication and I think it could be an asset to others as well! Bars and restaurants are also great avenues for EZ Texting, for example texting out the daily specials, events, etc
Kayla Cottrell | TrustRadius Reviewer

Zipwhip

  • Zipwhip is ideally suited for quick updates, questions/answers, things that do not require a great deal of in-depth thought, and for letting people know their vehicles are completed.
  • Zipwhip does not work well for discussing larger repairs in-depth, as a more personal touch is needed in that type of situation.
Anonymous | TrustRadius Reviewer

Pros

EZ Texting

  • Textback for more information is useful for telling a group of people Text the word **BLANK** to 313-131 and they can all instantly receive the information they need.
  • Simple contact imports make it easy to gather phone numbers on other platforms an import into EZTexting
  • Immediate send of messages to groups for timely communication is super helpful!
Rusty Angell | TrustRadius Reviewer

Zipwhip

  • Ease of use
  • App and web interfaces
  • Enabling your business number
Anonymous | TrustRadius Reviewer

Cons

EZ Texting

  • The new website look is very different from the old format. I do not like that it is hard for me to find the tab to go to in order to see my sent texts. There are just a lot of things that I don't need and more options than I care for all in one space. I wish I could customize my dashboard for my needs.
  • I want to be able to delete old exported reports but there doesn't seem to be that option.
  • I wish they would go back to the old look of the website. I know it is redundant but that is really my only complaint.
TeraMichelle Boyland | TrustRadius Reviewer

Zipwhip

  • I would like the quick-use app that pulls from the taskbar to be able to hold more characters- It can only do 250 while the main screen can do 600.
  • The ability to send video through this program would significantly enhance its functionality for us.
Anonymous | TrustRadius Reviewer

Usability

EZ Texting

EZ Texting 8.0
Based on 3 answers
Lack of mobile usability is a serious miss.
Rusty Angell | TrustRadius Reviewer

Zipwhip

No score
No answers yet
No answers on this topic

Support

EZ Texting

EZ Texting 8.9
Based on 66 answers
They are right there if you need them, but the system is so easy I have not used customer service since I first set up. I did chat with them today about this survey and the response time was excellent.
Marilyn Sheleheda | TrustRadius Reviewer

Zipwhip

Zipwhip 10.0
Based on 1 answer
Swift response time, multiple people have been willing to help with any issue, really anything you could be looking for from a service standpoint, they offer.
Anonymous | TrustRadius Reviewer

Alternatives Considered

EZ Texting

Honestly, I haven't personally sought out other technologies to use. From my understanding, the reason for the selection was simply that the API was the most robust and easiest to leverage easily and with the greatest tool set. Integrateability is a huge selling point for an SMS communication system.
Marco Escobar | TrustRadius Reviewer

Zipwhip

Enabling the business number is a key feature for us. Also, their pricing is all inclusive which is super helpful and a lot easier when it is not per text pricing model for our kind of business and reselling.
Anonymous | TrustRadius Reviewer

Return on Investment

EZ Texting

  • Cut a lot of time down by not wasting payroll time calling disconnected numbers by giving us the bounced numbers list.
  • Cut a lot of time down by sending a mass text instead of spending hours following up with each prospect.
Kelsey White | TrustRadius Reviewer

Zipwhip

  • Given us another communication platform and communicate quicker.
  • Outages equal angry customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

EZ Texting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zipwhip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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