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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 BIG-IP

    Score9.2 out of 10
    N/AF5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    F5 BIG-IPNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    F5 BIG-IPNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    F5 BIG-IPNew Relic
    Likelihood to Recommend
    9.2
    (265 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    8.8
    (16 ratings)
    Usability
    8.7
    (140 ratings)
    6.7
    (14 ratings)
    Availability
    8.8
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    9.2
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.7
    (12 ratings)
    9.0
    (7 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    8.0
    (9 ratings)
    Configurability
    8.3
    (2 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.2
    (2 ratings)
    9.1
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.2
    (2 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.2
    (2 ratings)
    8.2
    (2 ratings)
    User Testimonials
    F5 BIG-IPNew Relic
    Likelihood to Recommend
    F5
    LTM's scope of action goes beyond load balancing. Tools for control, governance, and application enhancement, as well as APIs like iRULE, are very important for day-to-day operations. Furthermore, the F5 BIG-IP WAF offers exceptional security. Advanced firewall and routing functionalities are helpful in more complex environments. O LTM possui um escopo de atuacao que vai alem do balanceamento. Ferramentas para controle, governanca e aprimoramento de aplicacoes e API como iRULE sao muito iportantes para o dia a dia a operacao. Alem disso o WAF do F5 BIG-IP tem uma qualidade de seguranca exceptional. As funcionalidades avancadas de firewall e roteamento ajudam em ambientes mais complexos. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    F5
    • My company is kind of like it's a safe thing if you log in and you provide another second login to get the code to log in, confirm that it's a correct that you are logged into the account and it just provides more for the company
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    F5
    • I think a couple of challenges. One, I mean the cost, it's not an inexpensive product, but I think it's probably parity with value, maybe a little on the pricey side of things.
    • As far as features and what we'd like to see more cloud native type experiences like where NGINX and F5 kind of come together, we're moving more of the cloud just like everybody else, and it's a little clunky right now.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    F5
    Stability of product and easy way to have account manager contact. F5 support team is also always available to help with major issues. Last year during the major OS upgrade F5 team and F5 leadership always shared clear information and F5 team was dedicated to help us to have it closed in record time
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    F5
    It is a good product to use but right now it is lacking the automation of certificates, management of iRules and automation of certain configuration. Also creating an APM policy from scratch with many APM agents take a long time due to slow load times of the GUI and the need to create everything from scratch every time. It's tough to reuse the configuration.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    F5
    No answers on this topic
    New Relic
    Never observed an outage
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    Performance
    F5
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    F5
    I've supported F5 for three different companies. Our F5 support has been very consistent, regardless who the customer is. F5 technicians are very experienced and provide good support, even when issues are more related to knowledge than they are with the ability of the product to do what you need it to do.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    In-Person Training
    F5
    Practical cases and hands on , many hours of training with tipical cases
    Incentivized
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    New Relic
    No answers on this topic
    Implementation Rating
    F5
    implementation is fine
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    F5
    We are recently not evaluating, but we have started the deployment for WAF and we're using GTM, LTM, you name it. F5, we are using all of them.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    F5
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    F5
    • The F5 BIG-IP has improved all our load balancing needs, we have over 400 LTM VIPs in our environment this all use to be done with DNS round Robin configurations.
    • we have created unique APM solutions to support our external customer base
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots