FinancialForce HCM (Discontinued) vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FinancialForce HCM (Discontinued)
Score 6.0 out of 10
N/A
FinancialForce acquired Vana Workforce in November 2013, a solution also built on the Salesforce platform, that unified automatically with FinancialForce's Accounting software and PSA. It was rebranded it FinancialForce Human Capital Management (HCM), but discontinued, and is no longer available.N/A
Paycom
Score 8.5 out of 10
N/A
Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
Pricing
FinancialForce HCM (Discontinued)Paycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FinancialForce HCM (Discontinued)Paycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FinancialForce HCM (Discontinued)Paycom
Features
FinancialForce HCM (Discontinued)Paycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.7
4 Ratings
7% above category average
Paycom
8.0
438 Ratings
1% below category average
Employee demographic data8.53 Ratings8.9397 Ratings
Employment history8.04 Ratings7.9381 Ratings
Job profiles and administration9.14 Ratings8.1384 Ratings
Workflow for transfers, promotions, pay raises, etc.9.14 Ratings7.8384 Ratings
Organizational charting8.14 Ratings7.4297 Ratings
Organization and location management9.53 Ratings7.9334 Ratings
Compliance data (COBRA, OSHA, etc.)8.63 Ratings8.2320 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.1
3 Ratings
0% below category average
Paycom
8.4
447 Ratings
3% above category average
Pay calculation8.63 Ratings8.9434 Ratings
Support for external payroll vendors8.01 Ratings6.447 Ratings
Benefit plan administration8.02 Ratings8.4376 Ratings
Direct deposit files8.02 Ratings9.3434 Ratings
Salary revision and increment management8.03 Ratings8.3361 Ratings
Reimbursement management8.01 Ratings8.4246 Ratings
Off-cycle/On-Demand payment00 Ratings8.713 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.6
4 Ratings
5% above category average
Paycom
8.4
395 Ratings
3% above category average
Approval workflow8.74 Ratings8.7376 Ratings
Balance details8.64 Ratings8.2376 Ratings
Annual carry-forward and encashment8.63 Ratings8.4313 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
FinancialForce HCM (Discontinued)
8.8
4 Ratings
7% above category average
Paycom
8.5
448 Ratings
3% above category average
View and generate pay and benefit information8.43 Ratings9.0441 Ratings
Update personal information9.04 Ratings8.9444 Ratings
View company policy documentation8.64 Ratings8.0396 Ratings
Employee recognition8.93 Ratings8.6216 Ratings
View job history9.04 Ratings8.1356 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.0
2 Ratings
1% above category average
Paycom
4.9
26 Ratings
48% below category average
Tracking of all physical assets8.02 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
FinancialForce HCM (Discontinued)
8.7
4 Ratings
14% above category average
Paycom
7.1
387 Ratings
6% below category average
Report builder8.54 Ratings7.8381 Ratings
Pre-built reports8.74 Ratings7.7377 Ratings
Ability to combine HR data with external data8.84 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
FinancialForce HCM (Discontinued)
7.6
4 Ratings
5% below category average
Paycom
8.2
384 Ratings
3% above category average
New hire portal7.64 Ratings8.2381 Ratings
Manager tracking tools7.64 Ratings8.1331 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
FinancialForce HCM (Discontinued)
7.7
4 Ratings
4% below category average
Paycom
6.2
222 Ratings
26% below category average
Corporate goal setting7.24 Ratings4.236 Ratings
Individual goal setting8.04 Ratings7.9206 Ratings
Line-of sight-visibility7.43 Ratings4.835 Ratings
Performance tracking8.43 Ratings7.8217 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.0
4 Ratings
1% above category average
Paycom
7.8
278 Ratings
1% below category average
Performance plans8.34 Ratings7.9257 Ratings
Performance improvement plans6.84 Ratings7.6242 Ratings
Review status tracking7.64 Ratings8.0250 Ratings
Review reminders8.44 Ratings7.9255 Ratings
Multiple review frequency8.74 Ratings7.5228 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
FinancialForce HCM (Discontinued)
6.1
3 Ratings
24% below category average
Paycom
8.2
42 Ratings
5% above category average
Create succession plans/pools5.53 Ratings9.124 Ratings
Candidate ranking6.23 Ratings6.830 Ratings
Candidate search6.63 Ratings8.640 Ratings
Candidate development6.23 Ratings8.337 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
FinancialForce HCM (Discontinued)
8.4
3 Ratings
9% above category average
Paycom
7.4
276 Ratings
4% below category average
Job Requisition Management8.73 Ratings7.5245 Ratings
Company Website Posting8.02 Ratings7.3241 Ratings
Publish to Social Media8.52 Ratings6.8188 Ratings
Job Search Site Posting8.52 Ratings7.3223 Ratings
Duplicate Candidate Prevention7.33 Ratings7.2209 Ratings
Applicant Tracking8.43 Ratings7.3250 Ratings
Notifications and Alerts9.13 Ratings8.3259 Ratings
Best Alternatives
FinancialForce HCM (Discontinued)Paycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FinancialForce HCM (Discontinued)Paycom
Likelihood to Recommend
8.4
(4 ratings)
8.7
(576 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(24 ratings)
Usability
-
(0 ratings)
9.0
(86 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
4.9
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(7 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
FinancialForce HCM (Discontinued)Paycom
Likelihood to Recommend
Discontinued Products
FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.
Read full review
Paycom
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
Read full review
Pros
Discontinued Products
  • It's customizable for every department.
  • The "back-end" is easy to use. You do not always need to contact support to tweak items.
  • Once a process flow is created, it is VERY user-friendly.
  • We can integrate other platforms such as Formstack into FF.
Read full review
Paycom
  • I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
Read full review
Cons
Discontinued Products
  • Dashboards need updating
  • Difficult to customise reports
  • Salesforce is not always as quick to respond with service issues as they could be
Read full review
Paycom
  • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
  • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
Paycom
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Read full review
Usability
Discontinued Products
No answers on this topic
Paycom
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
Discontinued Products
No answers on this topic
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
Support Rating
Discontinued Products
No answers on this topic
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
Discontinued Products
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Implementation Rating
Discontinued Products
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Read full review
Alternatives Considered
Discontinued Products
From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.
Read full review
Paycom
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
Read full review
Scalability
Discontinued Products
No answers on this topic
Paycom
They are not able to meet our current needs
Read full review
Return on Investment
Discontinued Products
  • It improved self service capabilities - saving significant HR time.
Read full review
Paycom
  • I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
Read full review
ScreenShots

Paycom Screenshots

Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.