FinancialForce HCM (Discontinued) vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FinancialForce HCM (Discontinued)
Score 6.0 out of 10
N/A
FinancialForce acquired Vana Workforce in November 2013, a solution also built on the Salesforce platform, that unified automatically with FinancialForce's Accounting software and PSA. It was rebranded it FinancialForce Human Capital Management (HCM), but discontinued, and is no longer available.N/A
Paycom
Score 8.5 out of 10
N/A
Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.N/A
Pricing
FinancialForce HCM (Discontinued)Paycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FinancialForce HCM (Discontinued)Paycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FinancialForce HCM (Discontinued)Paycom
Features
FinancialForce HCM (Discontinued)Paycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.7
4 Ratings
7% above category average
Paycom
7.9
452 Ratings
3% below category average
Employee demographic data8.53 Ratings8.9409 Ratings
Employment history8.04 Ratings7.8393 Ratings
Job profiles and administration9.14 Ratings8.0396 Ratings
Workflow for transfers, promotions, pay raises, etc.9.14 Ratings7.5396 Ratings
Organizational charting8.14 Ratings7.3309 Ratings
Organization and location management9.53 Ratings7.6347 Ratings
Compliance data (COBRA, OSHA, etc.)8.63 Ratings8.3330 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.1
3 Ratings
0% below category average
Paycom
8.3
460 Ratings
2% above category average
Pay calculation8.63 Ratings8.7447 Ratings
Support for external payroll vendors8.01 Ratings6.447 Ratings
Benefit plan administration8.02 Ratings8.2388 Ratings
Direct deposit files8.02 Ratings9.3447 Ratings
Salary revision and increment management8.03 Ratings8.2372 Ratings
Reimbursement management8.01 Ratings8.4254 Ratings
Off-cycle/On-Demand payment00 Ratings9.115 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.6
4 Ratings
5% above category average
Paycom
8.4
405 Ratings
3% above category average
Approval workflow8.74 Ratings8.6386 Ratings
Balance details8.64 Ratings8.2385 Ratings
Annual carry-forward and encashment8.63 Ratings8.4320 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
FinancialForce HCM (Discontinued)
8.8
4 Ratings
7% above category average
Paycom
8.5
461 Ratings
4% above category average
View and generate pay and benefit information8.43 Ratings9.0452 Ratings
Update personal information9.04 Ratings8.8457 Ratings
View company policy documentation8.64 Ratings8.0405 Ratings
Employee recognition8.93 Ratings8.7221 Ratings
View job history9.04 Ratings7.9366 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.0
2 Ratings
1% below category average
Paycom
4.9
26 Ratings
49% below category average
Tracking of all physical assets8.02 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
FinancialForce HCM (Discontinued)
8.7
4 Ratings
14% above category average
Paycom
7.1
399 Ratings
6% below category average
Report builder8.54 Ratings7.8392 Ratings
Pre-built reports8.74 Ratings7.7389 Ratings
Ability to combine HR data with external data8.84 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
FinancialForce HCM (Discontinued)
7.6
4 Ratings
5% below category average
Paycom
8.1
396 Ratings
2% above category average
New hire portal7.64 Ratings8.1393 Ratings
Manager tracking tools7.64 Ratings8.1341 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
FinancialForce HCM (Discontinued)
7.7
4 Ratings
4% below category average
Paycom
6.1
230 Ratings
27% below category average
Corporate goal setting7.24 Ratings4.236 Ratings
Individual goal setting8.04 Ratings7.8213 Ratings
Line-of sight-visibility7.43 Ratings4.835 Ratings
Performance tracking8.43 Ratings7.6225 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
FinancialForce HCM (Discontinued)
8.0
4 Ratings
1% above category average
Paycom
7.6
287 Ratings
4% below category average
Performance plans8.34 Ratings7.7266 Ratings
Performance improvement plans6.84 Ratings7.4250 Ratings
Review status tracking7.64 Ratings7.8258 Ratings
Review reminders8.44 Ratings7.8264 Ratings
Multiple review frequency8.74 Ratings7.3236 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
FinancialForce HCM (Discontinued)
6.1
3 Ratings
25% below category average
Paycom
8.7
46 Ratings
11% above category average
Create succession plans/pools5.53 Ratings9.125 Ratings
Candidate ranking6.23 Ratings9.131 Ratings
Candidate search6.63 Ratings8.344 Ratings
Candidate development6.23 Ratings8.241 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
FinancialForce HCM (Discontinued)
8.4
3 Ratings
8% above category average
Paycom
7.0
285 Ratings
10% below category average
Job Requisition Management8.73 Ratings7.2254 Ratings
Company Website Posting8.02 Ratings7.0249 Ratings
Publish to Social Media8.52 Ratings6.3196 Ratings
Job Search Site Posting8.52 Ratings6.9231 Ratings
Duplicate Candidate Prevention7.33 Ratings6.8218 Ratings
Applicant Tracking8.43 Ratings7.0259 Ratings
Notifications and Alerts9.13 Ratings7.9268 Ratings
Best Alternatives
FinancialForce HCM (Discontinued)Paycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FinancialForce HCM (Discontinued)Paycom
Likelihood to Recommend
8.4
(4 ratings)
8.7
(563 ratings)
Likelihood to Renew
-
(0 ratings)
7.2
(24 ratings)
Usability
-
(0 ratings)
9.0
(86 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
3.9
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(7 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
FinancialForce HCM (Discontinued)Paycom
Likelihood to Recommend
Discontinued Products
FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.
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Paycom
well suited for smaller businesses. most of our functions are housed in the payroll system, so that makes things easier. Not sure how sophisticated the labor allocation and job costing system would work with a large organization. We have to closely monitor tax profiles and multi-state things. Hard to follow and understand at times.
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Pros
Discontinued Products
  • It's customizable for every department.
  • The "back-end" is easy to use. You do not always need to contact support to tweak items.
  • Once a process flow is created, it is VERY user-friendly.
  • We can integrate other platforms such as Formstack into FF.
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Paycom
  • Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.
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Cons
Discontinued Products
  • Dashboards need updating
  • Difficult to customise reports
  • Salesforce is not always as quick to respond with service issues as they could be
Read full review
Paycom
  • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
  • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Paycom
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
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Usability
Discontinued Products
No answers on this topic
Paycom
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
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Reliability and Availability
Discontinued Products
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
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Performance
Discontinued Products
No answers on this topic
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
Support Rating
Discontinued Products
No answers on this topic
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
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In-Person Training
Discontinued Products
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
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Online Training
Discontinued Products
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
Discontinued Products
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
Discontinued Products
From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.
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Paycom
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
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Scalability
Discontinued Products
No answers on this topic
Paycom
They are not able to meet our current needs
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Return on Investment
Discontinued Products
  • It improved self service capabilities - saving significant HR time.
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Paycom
  • I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.
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ScreenShots

Paycom Screenshots

Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.