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Foxit PDF SDK vs. IT Glue vs. OpenText Content Suite Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Foxit PDF SDK

    Score9 out of 10
    N/AFoxit PDF SDK offers high performance pdf libraries to help developers build pdf technology. According to the vendor, key features include: Render PDFs: High performance PDF libraries to render PDF pages, page objects, annotations, and forms the way they were intended to be viewed: sharp, clear, accurate, and easy to read. Allows applications to view, zoom in, zoom out, and print PDF documents and forms. Reflow: PDF is a fixed-layout flat document format, it cannot…

    $3,000

    per platform/per year

    IT Glue

    Score9.1 out of 10
    N/AIT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times.

    $29

    per month per user (5 user minimum)

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
    Pricing
    Foxit PDF SDKIT GlueOpenText Content Suite Platform
    Editions & Modules
    Licensing PDF SDK
    $3,000.00
    per platform/per year
    Foxit.NET PDF SDK
    Contact sales team
    Basic
    $29.00
    per month per user (5 user minimum)
    Select
    $34.00
    per month per user (5 user minimum)
    Enterprise
    $39.00
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Foxit PDF SDKIT GlueOpenText Content Suite Platform
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeRequired$545 one-time feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Foxit PDF SDKIT GlueOpenText Content Suite Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Foxit PDF SDK and IT Glue and OpenText Content Suite Platform
    Feature
    Foxit PDF SDK
    -
    Ratings
    IT Glue
    -
    Ratings
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Content capture & imaging00 Ratings00 Ratings9.07 Ratings
    File sync, storage & archiving00 Ratings00 Ratings9.07 Ratings
    Document management00 Ratings00 Ratings9.07 Ratings
    Records management00 Ratings00 Ratings8.06 Ratings
    Content search & retrieval00 Ratings00 Ratings8.07 Ratings
    Enterprise content collaboration00 Ratings00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings00 Ratings8.06 Ratings
    Security, risk management & information governance00 Ratings00 Ratings8.06 Ratings
    Contract lifecycle management00 Ratings00 Ratings8.07 Ratings
    Automated workflows00 Ratings00 Ratings9.06 Ratings
    Artificial intelligence00 Ratings00 Ratings7.05 Ratings
    Mobile support00 Ratings00 Ratings9.05 Ratings
    Integration00 Ratings00 Ratings8.06 Ratings
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    User Ratings
    Foxit PDF SDKIT GlueOpenText Content Suite Platform
    Likelihood to Recommend
    7.9
    (17 ratings)
    8.1
    (27 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    9.5
    (9 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    8.9
    (6 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    8.0
    (7 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    7.5
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Foxit PDF SDKIT GlueOpenText Content Suite Platform
    Likelihood to Recommend
    Foxit Software
    Where FoxIt suites best is if you need an alternative to the big-name PDF editors. It's pretty easy to use and it's comparable to Adobe or any other document editor. It is best used when mocking up proposals for work, creating employee handbooks, putting together offer letters, and essentially any other important document. This is not suitable for creating brochures or pamphlets.
    Incentivized
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    Kaseya
    It is best suited for an MSP but it is also best not suited for an MSP. It is well suited for folks with a minimal knowledge of a client and are attempting to learn what they can. Perhaps just bumbling about and can find the same thing consistently. At my particular work, we pay somebody full time to manage the system. I feel this is unnecessary.
    Incentivized
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    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
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    Pros
    Foxit Software
    • It is a very cool development kit to integration different PDF functions.
    • It is user-friendly and convenient to work with.
    • It has great functionality for text. For example: adding quick markup, highlighting the text, underlining, and doing strikethrough, and adding signatures is pretty easy.
    • It offers to do encryption and add passwords for security.
    • Great search capability that helps finding the text without hassle.
    Incentivized
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    Kaseya
    • The UI has been set up perfectly, there is a sub-menu for every possible bit of information you wish to store.
    • There are a number of excellent features such as the autohiding passwords and quick searching from anywhere on the page.
    • The recent addition of the IT Glue is also an excellent feature, it features online self-guided courses to become a certified IT Glue user.
    • You can create and group custom documents together.
    • IT Glue can be integrated with a number of platforms such as Autotask.
    • IT Glue also integrates well with N-Central to automatically populate the configurations tab with all the relevant Workstation, Printer, and Server information making client on-boarding a breeze.
    Incentivized
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    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
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    Cons
    Foxit Software
    • Combine multiple PDFs into one PDF
    • File explorer preview is not good
    • In the C# SDK, which is a wrapper of native C++ code. We need to be extra careful in coding and protecting the calls, because it can be very easy to crash the application in case of errors.
    Incentivized
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    Kaseya
    • Like many other MSPs we had the majority of our SOPs and KBs in Word docs. The best case scenario would be to simply drop those files directly into ITG without having to import them into the ITG documentation format. The import function is so broken as to not be an option because it completely ruins formatting and tends to drop images. Thus we have to manually copy/paste text and individually upload each image.
    • They marketed the product as having true branding but that is stretching the truth. SSL is not an option so client-facing documents will give security errors in browsers. ITG does not appear to be concerned about this even though security is a major concern for all MSPs.
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    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
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    Likelihood to Renew
    Foxit Software
    No answers on this topic
    Kaseya
    Overall IT Glue meets every need that we need it to. IT is easy to use and convenient and we have not had very many issues with it since the inception. I would easily recommend it to anyone who needs this software.
    Incentivized
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    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
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    Usability
    Foxit Software
    Our whole takeoff department uses the Foxit PDF SDK. To read plan files, produce pdf files, and take notes, we utilize it in conjunction with other tools. We may utilize the Foxit PDF SDK to read, edit, markup, print, and produce PDF files for internal use or to distribute to clients. Some of our users adore the software, but others choose to use alternative programs because they believe Foxit PDF SDK is too restrictive.
    Incentivized
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    Kaseya
    The interface is excellent and very easy to use. As long as the text you input into the system can be easily read, you will have no problem finding it with all the different categories offered. Sometimes, the slider on the right can blend in with dark backgrounds, making it hard to see.
    Incentivized
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    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
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    Reliability and Availability
    Foxit Software
    No answers on this topic
    Kaseya
    No answers on this topic
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
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    Performance
    Foxit Software
    I rated this software very high on performance because it is really very quick on my Windows system. It can create any type of PDF files in seconds. It also gives good upload speed when I try to modify my documents for inserting digital signature space. It also gives very good encryption speed to secure my documents.
    Incentivized
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    Kaseya
    Other than a few access outages, ITGlue is always up and available to us. Their ability to export Playbook, that contain our customers data, and securely send those over to them is amazing and are produced pretty fast. We have IT Glue linked with several other services and software and we have not found that it slows anything down.
    Incentivized
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    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
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    Support Rating
    Foxit Software
    I would give it this rating because I personally have never had to contact support regarding Foxit PDF SDK or anything I am trying to do within the program. As I mentioned before, it is very user-friendly and easy to navigate. I think the program in itself lends support to the user because it is so user-friendly and has an easy to use interface.
    Incentivized
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    Kaseya
    No problems with support when needed it. Their answers on how to handle DR/BC situations when ITG is down are not stellar. They don't seem to get the business risks of their suggestions to just give the xls backup to engineers (aka give all passwords of ALL clients to engineers in an unencrypted flat-file where it is easy to copy, print, etc.)
    Incentivized
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    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
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    Implementation Rating
    Foxit Software
    No answers on this topic
    Kaseya
    No answers on this topic
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
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    Alternatives Considered
    Foxit Software
    Adobe Sign can be really frustrating and difficult to log into, renew subscription, and other background functions. Tech support is between useless and non-existent. On the other hand, there is better control over when recipients have been contacted. Overall, Foxit PDF SDK is a much better product, especially for smaller businesses or ones which don't use it consistently every day, year-round (if that's you, you will get used to Adobe, and it will be less annoying.)
    Incentivized
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    Kaseya
    We chose IT Glue particularly because it's tailored to IT documentation. As a managed IT service provider, it's perfectly in line with what we were looking for. The flexibility and tagging in particular were the kind of features we were looking for. Confluence is very good, and can be used for a number of things, not just IT documentation, but IT Glue shines for that.
    Incentivized
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    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
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    Return on Investment
    Foxit Software
    • Saves time by being able to edit text in pdf instead of copy/paste into a .doc and then re-formatting the whole thing
    • Able to create fillable forms that are easy to use and to send out to customers
    • Bargain compared to Adobe product
    Incentivized
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    Kaseya
    • We regret the purchase and have received little, if any, ROI.
    • [In my expereience], the main feature we hoped to get ROI from (MyGlue) was so terrible we were embarrassed to roll it out to our clients.
    • Because [I feel] it is slow and clunky, staff find quicker ways to access needed data so this is not used as much as we would have liked.
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    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
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    ScreenShots

    Foxit PDF SDK Screenshots

    Screenshot of Foxit PDF SDK for AndroidScreenshot of Foxit PDF SDK for iOSScreenshot of Foxit PDF SDK for UWPScreenshot of Foxit PDF SDK for WindowsScreenshot of Foxit PDF SDK for Linux

    IT Glue Screenshots

    Screenshot of PasswordsScreenshot of WorkflowsScreenshot of Workflows - choose triggerScreenshot of ApplicationsScreenshot of NetworksScreenshot of Activity logs