Frame.io vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frame.io
Score 9.0 out of 10
N/A
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing tools (e.g. Final Cut Pro) to enhance the editing and collaboration process.
$15
per user/per month
Google Chat
Score 7.9 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
Frame.ioGoogle Chat
Editions & Modules
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Frame.ioGoogle Chat
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Frame.ioGoogle Chat
Top Pros
Top Cons
Features
Frame.ioGoogle Chat
Creative Collaboration
Comparison of Creative Collaboration features of Product A and Product B
Frame.io
5.0
1 Ratings
0% above category average
Google Chat
-
Ratings
Audit trail5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Frame.io
-
Ratings
Google Chat
8.2
23 Ratings
4% above category average
Task Management00 Ratings8.413 Ratings
Gantt Charts00 Ratings8.29 Ratings
Scheduling00 Ratings8.815 Ratings
Workflow Automation00 Ratings7.012 Ratings
Mobile Access00 Ratings8.822 Ratings
Search00 Ratings8.720 Ratings
Visual planning tools00 Ratings7.211 Ratings
Communication
Comparison of Communication features of Product A and Product B
Frame.io
-
Ratings
Google Chat
8.6
23 Ratings
7% above category average
Chat00 Ratings9.623 Ratings
Notifications00 Ratings9.623 Ratings
Discussions00 Ratings8.021 Ratings
Surveys00 Ratings7.515 Ratings
Internal knowledgebase00 Ratings8.612 Ratings
Integrates with GoToMeeting00 Ratings8.08 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.216 Ratings
Integrates with Outlook00 Ratings9.07 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Frame.io
-
Ratings
Google Chat
8.7
23 Ratings
8% above category average
Versioning00 Ratings8.416 Ratings
Video files00 Ratings8.320 Ratings
Audio files00 Ratings8.319 Ratings
Document collaboration00 Ratings9.119 Ratings
Access control00 Ratings8.716 Ratings
Advanced security features00 Ratings9.217 Ratings
Integrates with Google Drive00 Ratings8.116 Ratings
Device sync00 Ratings9.221 Ratings
Best Alternatives
Frame.ioGoogle Chat
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No answers on this topic

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Score 9.4 out of 10
Medium-sized Companies

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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises

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HCL Connections
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Score 9.0 out of 10
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User Ratings
Frame.ioGoogle Chat
Likelihood to Recommend
9.0
(8 ratings)
8.4
(23 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(2 ratings)
Usability
10.0
(1 ratings)
9.0
(5 ratings)
Support Rating
8.9
(2 ratings)
7.3
(3 ratings)
User Testimonials
Frame.ioGoogle Chat
Likelihood to Recommend
Frame.io
The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about. The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place. But overall, had this service for about three years and still very happy with it.
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Google
To keep communication within your organization and to organize any event where multiple team involvement is needed we recommend using google chat as it has very great features like priority notification. We can add groups and have collective communication that helps in making decisions faster. You can also connect with multiple people over the calls and also easily create a transcript that can be useful for future references. i see in certain areas this is not well suited where you are involved with client calls or customer calls I don't recommend this application as this is not that suitable for large audience or system meaning this have certain limitation in adding total number of people to calls.
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Pros
Frame.io
  • Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
  • Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
  • Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
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Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
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Cons
Frame.io
  • Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
  • Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
  • Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.
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Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Likelihood to Renew
Frame.io
No answers on this topic
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Usability
Frame.io
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
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Google
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
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Support Rating
Frame.io
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
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Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Alternatives Considered
Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
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Google
Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the feedback was overwhelmingly positive.
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Return on Investment
Frame.io
  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
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Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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ScreenShots