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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    FreshBooksGoTo Meeting
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    FreshBooksGoTo Meeting
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.Pricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    FreshBooksGoTo Meeting
    Considered Both Products
    FreshBooks
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    84%
    Would buy again
    260 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    92%
    Delivers good value for the price
    239 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    90%
    Happy with the feature set
    277 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    97%
    Implementation went as expected
    222 Answers
    Features
    FreshBooksGoTo Meeting
    Customization
    Comparison of Customization features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    GoTo Meeting
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    GoTo Meeting
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    GoTo Meeting
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    GoTo Meeting
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    GoTo Meeting
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    High quality audio00 Ratings8.8406 Ratings
    High quality video00 Ratings8.7399 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings
    Mobile support00 Ratings8.0321 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Desktop sharing00 Ratings8.2397 Ratings
    Whiteboards00 Ratings8.1271 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Calendar integration00 Ratings8.0354 Ratings
    Meeting initiation00 Ratings8.4385 Ratings
    Integrates with social media00 Ratings7.7197 Ratings
    Record meetings / events00 Ratings8.1361 Ratings
    Slideshows00 Ratings8.1311 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Live chat00 Ratings8.3357 Ratings
    Audience polling00 Ratings8.1260 Ratings
    Q&A00 Ratings8.4284 Ratings
    Online Events Security
    Comparison of Online Events Security features of FreshBooks and GoTo Meeting
    Feature
    FreshBooks
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    User authentication00 Ratings8.0329 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings
    Best Alternatives
    FreshBooksGoTo Meeting
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksGoTo Meeting
    Likelihood to Recommend
    7.6
    (75 ratings)
    8.3
    (441 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    7.5
    (51 ratings)
    Usability
    9.6
    (20 ratings)
    4.9
    (35 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FreshBooksGoTo Meeting
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)