DocuSign vs. GetAccept

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
GetAccept
Score 7.5 out of 10
N/A
GetAccept is a software platform designed exclusively for sales professionals which facilitates deal design, orchestration and closure. Sales management and marketing teams are able to create automated deal workflows on behalf of sales representatives; combining video, live chat, collateral, canned emails and reminder messaging to nurture prospects through pre-nominated sales stages. Sales representatives are then able to further personalize these templates prior to use by adding personal…N/A
Pricing
DocuSignGetAccept
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
DocuSignGetAccept
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignGetAccept
Considered Both Products
DocuSign
Chose DocuSign
We actually chose GetAccept after DocuSign, due to the ability to alter the documents on our end and not having to go through a 3rd party to get documents updated/changed as our needs required. I wasn't involved in the decision making to switch, so I am unsure if there was a …
GetAccept
Chose GetAccept
DocuSign provides the same level of functionality as GetAccept, but with a smaller, more attentive customer service team. Due to their size, I believe GetAccept can pivot quicker and configure themselves more easily to fit our organization's individual needs. DocuSign is …
Chose GetAccept
GetAccept is far easier to use than both of the options listed above. DocuSign does a lot of things that small and mid-market companies don't need, and is more expensive. PandaDoc was difficult to edit and the Salesforce integration was hard to use as a rep.
Chose GetAccept
GetAccepted is very similar to other softwares in some aspects but it has very remarkable differences, for example the other softwares not track each page that the customer reviwed the document sent. In addition the account in Get accepted is more complete, something that I …
Chose GetAccept
GetAccept is easier to use and has much more functionality.
Chose GetAccept
GetAccept has a lot more personalized feel to it.
Top Pros
Top Cons
Best Alternatives
DocuSignGetAccept
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignGetAccept
Likelihood to Recommend
5.5
(153 ratings)
8.5
(22 ratings)
Likelihood to Renew
7.0
(12 ratings)
-
(0 ratings)
Usability
7.1
(11 ratings)
8.7
(2 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(46 ratings)
7.1
(5 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DocuSignGetAccept
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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GetAccept
GetAccept has shown great progress in the digital electronic signature market, we have had almost no problems since adopting it, although at some point we thought about stopping using the GetAccept server. It is very practical for both the client and the advisor using it. It has a very intuitive interface and the management is amazing.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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GetAccept
  • The ability to forward agreements along with a video of me describing the agreements. It makes it more personalized and it's always well received by the recipient.
  • You can track in real time when a document has been viewed and for how long.
  • You can always reference the history of each client agreement. Easy access.
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Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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GetAccept
  • The graphical interface needs some improvements, especially on the mobile version, to speed up the various operations.
  • Some operations are not fully automated. For example, there are no templates available to create a contract proposal.
  • GetAccept does not allow you to gradually monitor the changes made by customers.
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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GetAccept
No answers on this topic
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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GetAccept
I think it's a good product.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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GetAccept
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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GetAccept
No answers on this topic
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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GetAccept
The Customer Support team was responsive. I typically submitted questions while I was using the app and via the web. The FAQ support base was alright. I cannot recall a time when I used that as opposed to connecting with a rep. I believe all communication was via email. Dalius was great at soliciting feedback. I particularly valued him offering support for best practices as it related to more strategic ways to use GetAccept.
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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GetAccept
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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GetAccept
No answers on this topic
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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GetAccept
Ease of use is very user-friendly in order to work on any task. It has the maximum features as compared to its competitors which are a quite useful and enhanced program that enables in order to do the CRM easy. Also, it provides particular support to the problems which we faced and resolve them asap.
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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GetAccept
No answers on this topic
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
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GetAccept
  • Being able to engage prospects who have not signed the contract as quickly as you would have liked them is a huge plus.
  • Being able to see how long the prospect has viewed certain parts of a proposal or contract is a massive added on value.
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ScreenShots

DocuSign Screenshots

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