GoCanvas vs. Mailchimp

GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client

Incentivized

Mailchimp is a good choice for small businesses who need a simple e-newsletter solution. Most small businesses cannot afford fancy solutions or mail servers, and they need affordable options to maintain subscriber lists and create and send out email newsletters. Creating a basic subscriber form or opt-in link is fairly easy to do, and our web developers do not have issues adding them to a website.

Incentivized

• GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
• GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

Incentivized

• Easy form building gets you up and running quickly.
• Segmentation of contacts allows for grouping of contacts for email blasts.
• Drag 'n drop email builders can create industry standard emails that look great.
• Embed codes for websites which can be easily copy and pasted onto websites for instant usage.

Incentivized

• More features with app builder.
• Chat features in real time.
• Streaming services.

Incentivized

• The customer service could be better, unless you pay a premium fee you are only able to get help through email - no phone calls.
• Even though we did pay a premium to be able to request help through phone calls, it was still a bit hard to get an appointment set to do so.
• Since Mailchimp is a huge email marketing application with millions of users, you have to go into it knowing that features/services won't be changed upon request and if an issue was coming from a small account it wouldn't be of enough relevance for them to necessarily take action on it.

Incentivized

We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.

Incentivized

Mailchimp has a clean interface and the concepts within the application are really clear. That's why the ramp-up is so easy - they do a great job of avoiding jargon and unnecessary steps in the sending of emails. Designing an email with Mailchimp is as WYSIWYG as you can get, which is a good thing.

Incentivized

I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime

Incentivized

I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools

Incentivized

Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!

Incentivized

It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.

Incentivized

Incentivized

I did take a look at ConvertKit when it came out. But it didn't offer a free migration tool for the free plan. Therefore I didn't get a chance to try it out. Again, their interface to set up drip email sequences (at the time) was something I didn't understand. It may have changed by now, but I am not sure. Mailchimp is intuitive and easy to understand & use.

Incentivized

Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.

Incentivized

• GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
• It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.

Incentivized

• It imports coded templates and sends follow-up emails based on clicks, opens, etc.
• It's an effective email marketing tool with a friendly interface that educates and assists customers.
• It has social media management, landing page creation, inbound marketing, and CRM integrations.