GoCardless vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCardless
Score 8.3 out of 10
N/A
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
Paytm
Score 8.4 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
GoCardlessPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCardlessPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoCardlessPaytm
Features
GoCardlessPaytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
GoCardless
8.6
2 Ratings
18% above category average
Paytm
6.4
2 Ratings
12% below category average
Fraud Detection7.42 Ratings6.02 Ratings
API or SDK5.02 Ratings6.52 Ratings
Recurring Payment Support10.01 Ratings7.02 Ratings
Billing and Invoicing Support10.01 Ratings7.02 Ratings
Global Support10.01 Ratings5.52 Ratings
Payment Form Acceptance9.02 Ratings6.52 Ratings
Best Alternatives
GoCardlessPaytm
Small Businesses
Apple Pay
Apple Pay
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 8.8 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 8.8 out of 10
Enterprises
Adyen
Adyen
Score 8.6 out of 10
Adyen
Adyen
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCardlessPaytm
Likelihood to Recommend
9.0
(10 ratings)
7.5
(22 ratings)
Usability
9.0
(3 ratings)
8.0
(2 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
2.0
(1 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
GoCardlessPaytm
Likelihood to Recommend
GoCardless Ltd
We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
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Pi by Paytm
The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
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Pros
GoCardless Ltd
  • Real time status of direct debit payments
  • Homepage dashboard is well made and efficiently tracks the payment status
  • GoCardless website supports multiple language
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Pi by Paytm
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
GoCardless Ltd
  • Reduction in fees for customers who use it for large volumes of clients
  • Easier for clients to review their payment plans
  • Payment sooner to our bank account
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Pi by Paytm
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Likelihood to Renew
GoCardless Ltd
No answers on this topic
Pi by Paytm
Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
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Usability
GoCardless Ltd
We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
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Pi by Paytm
Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
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Reliability and Availability
GoCardless Ltd
No answers on this topic
Pi by Paytm
Planned outages & downtime window
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Performance
GoCardless Ltd
No answers on this topic
Pi by Paytm
Slight improvements required
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Support Rating
GoCardless Ltd
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
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Pi by Paytm
Need slight improvement on issues TAT
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Alternatives Considered
GoCardless Ltd
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
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Pi by Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
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Scalability
GoCardless Ltd
No answers on this topic
Pi by Paytm
Easy to integrate
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Return on Investment
GoCardless Ltd
  • It has helped us to provide alternative payment options to our clients
  • It has helped us to secure regular and timely payments with the minimum of fuss
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Pi by Paytm
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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