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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodData.AI

    Score8.8 out of 10
    N/AGoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    GoodData.AITeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    GoodData.AITeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    GoodData.AITeamViewer
    Considered Both Products
    GoodData.AI
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    73 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    70 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    73 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    55 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    54 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    GoodData.AITeamViewer
    BI Standard Reporting
    Comparison of BI Standard Reporting features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    8.1
    74 Ratings
    12% above category average
    TeamViewer
    -
    Ratings
    Pixel Perfect reports8.055 Ratings00 Ratings
    Customizable dashboards8.974 Ratings00 Ratings
    Report Formatting Templates7.362 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    8.1
    74 Ratings
    4% above category average
    TeamViewer
    -
    Ratings
    Drill-down analysis7.772 Ratings00 Ratings
    Formatting capabilities7.674 Ratings00 Ratings
    Report sharing and collaboration8.069 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    7.9
    69 Ratings
    2% above category average
    TeamViewer
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.067 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.656 Ratings00 Ratings
    Predictive Analytics6.540 Ratings00 Ratings
    Pattern Recognition and Data Mining9.620 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    8.0
    75 Ratings
    5% above category average
    TeamViewer
    -
    Ratings
    Multi-User Support (named login)8.974 Ratings00 Ratings
    Role-Based Security Model8.666 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.072 Ratings00 Ratings
    Single Sign-On (SSO)6.546 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    8.3
    51 Ratings
    14% above category average
    TeamViewer
    -
    Ratings
    REST API8.443 Ratings00 Ratings
    Javascript API8.339 Ratings00 Ratings
    iFrames8.340 Ratings00 Ratings
    Security
    Comparison of Security features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of GoodData.AI and TeamViewer
    Feature
    GoodData.AI
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    GoodData.AITeamViewer
    Small Businesses
    Yellowfin
    Score8.6 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Reveal
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Microsoft Power BI Embedded
    Score8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoodData.AITeamViewer
    Likelihood to Recommend
    9.2
    (102 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    8.9
    (19 ratings)
    8.1
    (68 ratings)
    Usability
    9.4
    (81 ratings)
    9.0
    (59 ratings)
    Availability
    8.7
    (3 ratings)
    9.1
    (6 ratings)
    Performance
    8.7
    (3 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (11 ratings)
    9.2
    (51 ratings)
    In-Person Training
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    7.0
    (4 ratings)
    8.7
    (166 ratings)
    Configurability
    7.7
    (2 ratings)
    8.4
    (5 ratings)
    Data Sharing and Collaboration
    8.0
    (13 ratings)
    -
    (0 ratings)
    Data Sources
    8.0
    (13 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (4 ratings)
    9.1
    (5 ratings)
    Product Scalability
    9.2
    (2 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    8.7
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.1
    (6 ratings)
    User Testimonials
    GoodData.AITeamViewer
    Likelihood to Recommend
    GoodData.AI
    I think it works nicely for shops that want the analytical power and are ok to host their own infrastructure for the data and etl. For smaller operations with limited budgets but still high demand for analytical features the math may not work out.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    GoodData.AI
    • The source datasets are often complex, semi-structured and un-linked to key entities. With GoodData, all of these datasets are unified to serve as a central semantic data model layer, building into a galaxy schema with dimensions, bridge, and facts, which then forms the backbone that powers the [...] data intelligence cloud. Building insights and dashboards become a much easier task once the underlying data model is designed. GoodData enforces certain best practices as a BI tool, which must be adhered to get the true value of the raw data. For e.g. the source FDA dashboard may just show inspection data but the Site Profile dashboard built on GoodData goes beyond the standard information and shows more insight into site risk scores and can be drilled into details. There is blog written on this topic: [...].
    • GoodData provides a rich collection of visualization options that help us create compelling story-telling via dashboards. Being well-prepared for FDA inspections is essential for maintaining product quality, regulatory compliance, and avoiding serious business setbacks. FDA inspections are critical events that can shape a company’s market access and reputation. The FDA itself offers the FDA Data Dashboard, but it doesn’t make every document available. There is a blog written on this topic: [...].
    • Medical devices and technologies do not stop evolving after they receive regulatory approval. Once a product hits the market, it faces real-world usage, compliance challenges, and an array of regulatory scrutiny. Managing these postmarket dynamics is critical to a product’s long-term success and patient safety. However, many companies struggle to keep track of relevant events across a product’s markets, from adverse event reports to changing regulations. Postmarket Intelligence developed on GoodData platform enables us to solve that problem. It empowers MedTech companies to efficiently monitor, assess, and act on postmarket data—saving time, improving decision-making, and ensuring compliance with industry standards. Anyone who is used to trying to get the data they need from the various FDA, and other regulatory agency websites, knows that collecting, cleaning, and structuring that data takes hours. And that’s before any analysis can get done. We enable customers to free up time to focus only on the high-value analysis and subsequent recommendations to leadership, rather than wrangling the data.
    • The data pipeline refresh that is provided by GoodData Platform is also quite useful from data engineering perspective. The Automated Data Distribution v2 or commonly called as ADD refresh follows a set pattern of identifying the analytical data model through output stage which helps abstract the complex table definition to simpler views that can help with quick rebuild at the data warehouse level while loading the data into GoodData's ADS storage layer. The import first way of loading data into GoodData's cloud storage, followed by querying for any aggregations or metrics on the GoodData analyzer, makes this simple and fast.
    • GoodData's latest product i.e. Cloud also offers several good features like Analytics as Code which helps software engineering teams follow a code-first approach to analytics, where building insights, dashboards or even datasets can be done in YAML templates or serviced by REST APIs. This is particularly forward thinking in the modern technology stack and evolving industry requirements. These provide seamless integration options to front-end and backend code, embedded analytics with multiple choices from HTML to React based workloads. At [...], we are currently exploring most of these features while planning for a future migration from Platform to Cloud.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    GoodData.AI
    • Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
    • To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
    • For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    GoodData.AI
    Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    GoodData.AI
    From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    GoodData.AI
    We are approximately one month since go-live. There has been one short outage.
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    GoodData.AI
    I'm generally impressed with how fast it reflects so much data.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    GoodData.AI
    Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    GoodData.AI
    Petr was a rock star - patient, knowledgeable, clear and easy to work with.
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    GoodData.AI
    GoodData implementation team was professional and courteous
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    GoodData.AI
    Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    GoodData.AI
    GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    GoodData.AI
    We never had any issues with scalability, other than being limited by workspaces
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    GoodData.AI
    • I personally pushed our management to get GoodData implemented, and there on we have been making much more profits than we ever did!
    • Last month we made a decision using the platform and withing a short span of time our ROI gets 7X.
    • We also made a marketing spend of $100,000 every quater using the insights and metrics, and we are really happy with the returs.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    GoodData.AI Screenshots

    Screenshot of Governed Analytics and AI, Built for ScaleScreenshot of Build and Scale Analytics with CodeScreenshot of Ground AI in Trusted Business ContextScreenshot of Automate Analytics with Assistants, Copilots, and AI WorkflowsScreenshot of Embed and Extend Analytics AnywhereScreenshot of Optimize Performance and Compute Cost

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.