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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Cyfe

    Score4 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Pricing
    Google AnalyticsCyfe
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Offerings
    Pricing Offerings
    Google AnalyticsCyfe
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AnalyticsCyfe
    Considered Both Products
    Google
    No answer on this topic
    Traject
    Chose Cyfe
    We used RavenTools in the past as our monthly reporting tool. At the time there wasn't a one-page dashboard available in RavenTools, every single element we incorporate in our reports was included on a separate page. It became very unwieldy for our clients and led to a lot of …
    Incentivized
    Chose Cyfe
    We were using different tools to do pieces of what Cyfe does. I was never keen on the idea of spending $150, $200, or even $500+ for an analytics tool so we were pulling analytics directly from each source and creating our own reports. It was a beast of a project to manage and …
    Incentivized
    Chose Cyfe
    Cyfe more than holds its own vs the competition. The capabilities are strong - especially for the price.
    Incentivized
    Chose Cyfe
    Remember that Cyfe is not a true Business Intelligence tool it is a data visualization tool. It is great because it let's you change the time series. It will not let you drill down on the data. You cannot map different data sets together. It is a great tool to pull basic data …
    Incentivized
    Chose Cyfe
    The price was a big selling point but more importantly the third-party integrations that are offered were the deciding factor. Offering support for services that we use regularly like Google Analytics, Apple's iTunes Connect, Facebook, etc., allow us to get real time access to …
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    No answers on this topic
    Features
    Google AnalyticsCyfe
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Cyfe, by Traject
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings
    Device and Browser Reporting9.311 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    6.6
    28 Ratings
    21% below category average
    Pixel Perfect reports00 Ratings6.817 Ratings
    Customizable dashboards00 Ratings4.028 Ratings
    Report Formatting Templates00 Ratings9.120 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    7.2
    26 Ratings
    11% below category average
    Drill-down analysis00 Ratings8.715 Ratings
    Formatting capabilities00 Ratings8.120 Ratings
    Integration with R or other statistical packages00 Ratings10.09 Ratings
    Report sharing and collaboration00 Ratings2.026 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    5.0
    23 Ratings
    49% below category average
    Publish to Web00 Ratings4.015 Ratings
    Publish to PDF00 Ratings4.021 Ratings
    Report Versioning00 Ratings6.89 Ratings
    Report Delivery Scheduling00 Ratings1.017 Ratings
    Delivery to Remote Servers00 Ratings9.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    7.2
    19 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings3.018 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.614 Ratings
    Predictive Analytics00 Ratings10.08 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    7.1
    22 Ratings
    18% below category average
    Multi-User Support (named login)00 Ratings10.020 Ratings
    Role-Based Security Model00 Ratings6.314 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.416 Ratings
    Report-Level Access Control00 Ratings1.01 Ratings
    Single Sign-On (SSO)00 Ratings9.76 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    9.3
    19 Ratings
    19% above category average
    Responsive Design for Web Access00 Ratings9.418 Ratings
    Mobile Application00 Ratings10.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.713 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Analytics and Cyfe, by Traject
    Feature
    Google Analytics
    -
    Ratings
    Cyfe, by Traject
    7.0
    7 Ratings
    10% below category average
    REST API00 Ratings8.64 Ratings
    Javascript API00 Ratings10.02 Ratings
    iFrames00 Ratings2.05 Ratings
    Java API00 Ratings10.02 Ratings
    Themeable User Interface (UI)00 Ratings5.94 Ratings
    Customizable Platform (Open Source)00 Ratings5.83 Ratings
    Best Alternatives
    Google AnalyticsCyfe
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Excel4apps
    Score8.6 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsCyfe
    Likelihood to Recommend
    8.5
    (193 ratings)
    8.0
    (29 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    9.4
    (9 ratings)
    Usability
    7.4
    (19 ratings)
    7.0
    (3 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    10.0
    (2 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    10.0
    (1 ratings)
    Configurability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.1
    (27 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (27 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AnalyticsCyfe
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Traject
    No answers on this topic
    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Traject
    No answers on this topic
    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Traject
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Traject
    No answers on this topic
    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review
    ScreenShots