What users are saying about
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Top Rated
193 Ratings
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Top Rated
238 Ratings

Google Authenticator

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Top Rated
193 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

WatchGuard AuthPoint

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Top Rated
238 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Google Authenticator is rated higher in 3 areas: Availability, Performance, Implementation Rating
  • WatchGuard AuthPoint is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Product Scalability
  • Google Authenticator and WatchGuard AuthPoint are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Google Authenticator

89%
46 Ratings
8.9

WatchGuard AuthPoint

89%
151 Ratings

Likelihood to Renew

8.0

Google Authenticator

80%
1 Rating
8.9

WatchGuard AuthPoint

89%
14 Ratings

Usability

8.0

Google Authenticator

80%
2 Ratings
8.5

WatchGuard AuthPoint

85%
25 Ratings

Availability

10.0

Google Authenticator

100%
2 Ratings
7.8

WatchGuard AuthPoint

78%
3 Ratings

Performance

10.0

Google Authenticator

100%
2 Ratings
8.0

WatchGuard AuthPoint

80%
3 Ratings

Support Rating

8.6

Google Authenticator

86%
16 Ratings
9.2

WatchGuard AuthPoint

92%
66 Ratings

In-Person Training

Google Authenticator

N/A
0 Ratings
6.4

WatchGuard AuthPoint

64%
1 Rating

Online Training

Google Authenticator

N/A
0 Ratings
8.5

WatchGuard AuthPoint

85%
2 Ratings

Implementation Rating

10.0

Google Authenticator

100%
2 Ratings
8.9

WatchGuard AuthPoint

89%
12 Ratings

Product Scalability

5.0

Google Authenticator

50%
1 Rating
8.1

WatchGuard AuthPoint

81%
3 Ratings

Likelihood to Recommend

Google Authenticator

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Scenarios, where it's best suited, are when the number of users is 100 or less or has an On-prem AD, if the userbase is more than that and you would like to sync it with Azure AD in the cloud, it doesn't work. The setup guide doesn't cover all aspects of the setup and its slight confusion, the video format of the setup guide is nowhere to be found.
Syed Iqbal | TrustRadius Reviewer

Pros

Google Authenticator

  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • The product is very easy to set up. This took less than two hours to implement.
  • We were able to assist get the users all set up and onboard using the product in less than 20 minutes for their users.
  • The phone app for this is very easy to use and was free.
Paul Walters | TrustRadius Reviewer

Cons

Google Authenticator

  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
Ravinder Gupta | TrustRadius Reviewer

WatchGuard AuthPoint

  • Java/OpenJDK components hog memory for the AuthPoint gateway server
  • Push notifications to need to have a number matching/login context (i.e. login location map screenshot) to discourage users from just pressing approve without paying attention
  • The process for adding/extending license counts is clunky and has to be updated in 2 areas manually
  • Unable to use text message/phone call option when implementing MFA for WatchGuard SSLVPN client (more of an issue with VPN client software)
  • Windows login MFA could use some improvements
Anonymous | TrustRadius Reviewer

Pricing Details

Google Authenticator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Google Authenticator

Google Authenticator 8.0
Based on 1 answer
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.9
Based on 14 answers
Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
John Lee | TrustRadius Reviewer

Usability

Google Authenticator

Google Authenticator 8.0
Based on 2 answers
I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
Ravinder Gupta | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 25 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
In terms of availability, I had not experienced any issues with outages or the product not working when needed
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 7.8
Based on 3 answers
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
The performance of google Authenticator is good and I have not experienced any slow downs
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.0
Based on 3 answers
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

Google Authenticator

Google Authenticator 8.6
Based on 16 answers
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 9.2
Based on 66 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

In-Person Training

Google Authenticator

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 6.4
Based on 1 answer
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Anonymous | TrustRadius Reviewer

Online Training

Google Authenticator

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 2 answers
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Anonymous | TrustRadius Reviewer

Implementation Rating

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
It was easy to implement and it went very smoothly. No issues
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.9
Based on 12 answers
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Google Authenticator

We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
Anonymous | TrustRadius Reviewer

Scalability

Google Authenticator

Google Authenticator 5.0
Based on 1 answer
The product doesn’t have any features of tools that can help it scale
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.1
Based on 3 answers
We are a medium-sized company. We don't need rapid scaling.
Anonymous | TrustRadius Reviewer

Return on Investment

Google Authenticator

  • More secure data = less worried about a data breach.
  • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
  • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
  • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
  • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
Anonymous | TrustRadius Reviewer

Screenshots

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