Google Classroom vs. Zoom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Classroom
Score 8.4 out of 10
N/A
N/A
$0
per month
Zoom
Score 8.4 out of 10
N/A
Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.
$5
per month per license
Pricing
Google ClassroomZoom
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Google ClassroomZoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
Google ClassroomZoom
Considered Both Products
Google Classroom
Chose Google Classroom
As mentioned previously, the low barrier to entry was the final decision. Intuitive user interface is friendly for children.
Chose Google Classroom
Google Classroom and Canvas are very similar programs, but yet they still have things that are different from each other. Google Classroom is a free option to use for our school, so that is always a plus when finding software. They are both great for recording grades, but …
Chose Google Classroom
We tried Weebly as a form of posting assignments and communications, but Google Classroom works way better! It's easier to use and manage and the kids are much more comfortable. They also just know how to use Google and can navigate the website. They love using it and enjoy it!
Zoom
Chose Zoom
They are free and have no time constraints. They also have more apps and integration. They don't drain resources. All other platforms are much more superior to Zoom.
Chose Zoom
Zoom has the best multi-user support, audio and visual quality. Compared to Google Hangouts, the audio and ease of use is better. Compared to GoToMeeting, the scheduler is easier to use and integrates better with Google. We use FaceTime every now and then, which of course …
Top Pros
Top Cons
Features
Google ClassroomZoom
Learning Management
Comparison of Learning Management features of Product A and Product B
Google Classroom
8.1
51 Ratings
Zoom
-
Ratings
Course authoring8.043 Ratings00 Ratings
Course catalog or library7.934 Ratings00 Ratings
Player/Portal8.332 Ratings00 Ratings
Learning content8.037 Ratings00 Ratings
Mobile friendly8.548 Ratings00 Ratings
Progress tracking & certifications8.140 Ratings00 Ratings
Assignments9.050 Ratings00 Ratings
Compliance management7.828 Ratings00 Ratings
Learning administration8.639 Ratings00 Ratings
Learning reporting & analytics8.334 Ratings00 Ratings
Social learning8.644 Ratings00 Ratings
Gamification6.75 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning8.14 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Classroom
-
Ratings
Zoom
8.1
703 Ratings
High quality audio00 Ratings8.4697 Ratings
High quality video00 Ratings8.4699 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Classroom
-
Ratings
Zoom
8.3
691 Ratings
Desktop sharing00 Ratings8.8690 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Classroom
-
Ratings
Zoom
8.1
696 Ratings
Calendar integration00 Ratings8.1619 Ratings
Meeting initiation00 Ratings8.3678 Ratings
Record meetings / events00 Ratings8.5652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Classroom
-
Ratings
Zoom
8.2
609 Ratings
Live chat00 Ratings8.5591 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Classroom
-
Ratings
Zoom
8.1
586 Ratings
User authentication00 Ratings8.0507 Ratings
Participant roles & permissions00 Ratings8.2560 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Classroom
-
Ratings
Zoom
4.1
5 Ratings
Hosted PBX00 Ratings1.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.03 Ratings
Directory of employee names00 Ratings6.34 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Classroom
-
Ratings
Zoom
5.2
6 Ratings
Answering rules00 Ratings6.33 Ratings
Call recording00 Ratings7.25 Ratings
Call park00 Ratings4.54 Ratings
Call screening00 Ratings4.73 Ratings
Message alerts00 Ratings6.05 Ratings
Business SMS/External Messaging00 Ratings1.01 Ratings
Voicemail Transcription00 Ratings7.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Classroom
-
Ratings
Zoom
6.7
6 Ratings
Mobile app for iOS00 Ratings6.86 Ratings
Mobile app for Android00 Ratings6.73 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Google Classroom
-
Ratings
Zoom
4.4
4 Ratings
Centralized communications management00 Ratings3.73 Ratings
Team messaging00 Ratings4.24 Ratings
Team document sharing00 Ratings5.24 Ratings
Call and meeting analytics00 Ratings4.34 Ratings
User Ratings
Google ClassroomZoom
Likelihood to Recommend
8.5
(71 ratings)
8.4
(719 ratings)
Likelihood to Renew
1.0
(3 ratings)
9.0
(16 ratings)
Usability
3.0
(4 ratings)
8.8
(37 ratings)
Availability
9.0
(2 ratings)
10.0
(2 ratings)
Performance
9.0
(2 ratings)
10.0
(2 ratings)
Support Rating
2.5
(25 ratings)
8.6
(51 ratings)
Implementation Rating
2.0
(3 ratings)
10.0
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.8
(14 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
10.0
(1 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Google ClassroomZoom
Likelihood to Recommend
Google
- During the pandemic, the college needs a fast and easy solution to conduct Google Classroom. The integration with Google Accounts and Google Meet allows the university to run and access the Classroom on a large scale. - The teacher wants to conduct some exams in third-party software like Moodle. But we have not found any plugin for this famous open-source learning platform. The exam system in Google Classroom is so poor that it doesn't even fully screen the test when students are writing their exams.
Read full review
Zoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
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Pros
Google
  • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
  • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
  • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
Read full review
Zoom
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review
Cons
Google
  • Although usually in the discussion with other LMS apps such as Schoology and Canvas, Google Classroom doesn't possess as in-depth of a platform. There is no ability to set individual learning paths, pace student work with completion settings, or embed other apps directly into teacher-created assignments.
  • The assignment creation options are limited. Teachers can only choose from creating an assignment (usually a link with directions), a material (usually a doc/slide/website, etc), a question, and a quiz.
  • With gamification taking on a new lens in education, there really isn't any way to use gamification elements with Google Classroom. There isn't any way to create Individual learning paths, or use badges and micro-credentials within Classroom. Outside programs would have to be used.
Read full review
Zoom
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
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Likelihood to Renew
Google
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Google
This is only a product I would recommend to a humanities teacher. Math and science teachers cannot use this product the same way that I can as an English teacher. It is great for word process and for reading, but unable to handle the demands of math and science. Therefore, I would highly recommend this product to English or Social Studies teachers, but NOT math or science teachers
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Zoom
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
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Reliability and Availability
Google
We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Google
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Google
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
Google
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Google
I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
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Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
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Contract Terms and Pricing Model
Google
No answers on this topic
Zoom
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
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Scalability
Google
It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Google
No answers on this topic
Zoom
The professional service that Zoom offers us in a particular way has been really successful for us to diversify functions and highlight others that allow us to link our remote work in a much more effective way.
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Return on Investment
Google
  • Students are able to continue learning in a remote environment
  • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
  • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
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Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review