Google Drive vs. Mitel MiCollab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Mitel MiCollab
Score 6.4 out of 10
N/A
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
Pricing
Google DriveMitel MiCollab
Editions & Modules
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
No answers on this topic
Offerings
Pricing Offerings
Google DriveMitel MiCollab
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
Google DriveMitel MiCollab
Top Pros
Top Cons
Features
Google DriveMitel MiCollab
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Drive
8.6
202 Ratings
2% above category average
Mitel MiCollab
7.9
9 Ratings
3% below category average
Versioning8.3178 Ratings00 Ratings
Video files8.0171 Ratings7.05 Ratings
Audio files8.1165 Ratings8.97 Ratings
Document collaboration9.2199 Ratings4.75 Ratings
Access control8.9197 Ratings9.08 Ratings
File search8.9201 Ratings00 Ratings
Device sync9.0188 Ratings9.07 Ratings
Advanced security features00 Ratings9.07 Ratings
Integrates with Google Drive00 Ratings8.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Google Drive
8.3
196 Ratings
4% below category average
Mitel MiCollab
-
Ratings
User and role management8.3185 Ratings00 Ratings
File organization7.9195 Ratings00 Ratings
Device management8.799 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Google Drive
8.8
196 Ratings
4% above category average
Mitel MiCollab
-
Ratings
Performance8.7194 Ratings00 Ratings
Reliability9.1196 Ratings00 Ratings
Storage Reports8.587 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Google Drive
-
Ratings
Mitel MiCollab
8.8
12 Ratings
12% above category average
Task Management00 Ratings10.06 Ratings
Gantt Charts00 Ratings9.02 Ratings
Scheduling00 Ratings9.08 Ratings
Workflow Automation00 Ratings9.94 Ratings
Mobile Access00 Ratings6.811 Ratings
Search00 Ratings8.98 Ratings
Visual planning tools00 Ratings8.05 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Drive
-
Ratings
Mitel MiCollab
8.1
13 Ratings
1% above category average
Chat00 Ratings8.012 Ratings
Notifications00 Ratings8.712 Ratings
Discussions00 Ratings7.07 Ratings
Surveys00 Ratings8.02 Ratings
Internal knowledgebase00 Ratings9.06 Ratings
Integrates with GoToMeeting00 Ratings7.84 Ratings
Integrates with Gmail and Google Hangouts00 Ratings7.94 Ratings
Integrates with Outlook00 Ratings8.06 Ratings
Best Alternatives
Google DriveMitel MiCollab
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google DriveMitel MiCollab
Likelihood to Recommend
8.8
(203 ratings)
8.0
(13 ratings)
Likelihood to Renew
9.9
(5 ratings)
-
(0 ratings)
Usability
8.7
(36 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(7 ratings)
-
(0 ratings)
Support Rating
7.8
(48 ratings)
6.4
(3 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(3 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google DriveMitel MiCollab
Likelihood to Recommend
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Mitel Networks Corporation
MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
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Pros
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Mitel Networks Corporation
  • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
  • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
  • The customer support for the product is first-rate. They are always present and helpful when needed.
Read full review
Cons
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Mitel Networks Corporation
  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Read full review
Likelihood to Renew
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Mitel Networks Corporation
No answers on this topic
Usability
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Mitel Networks Corporation
It's very easy to use and setup for everyone who is tech savvy or not!
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Reliability and Availability
Google
Always available
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Mitel Networks Corporation
No answers on this topic
Performance
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Mitel Networks Corporation
No answers on this topic
Support Rating
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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Mitel Networks Corporation
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
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In-Person Training
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Mitel Networks Corporation
No answers on this topic
Implementation Rating
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Mitel Networks Corporation
No answers on this topic
Alternatives Considered
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Mitel Networks Corporation
MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
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Scalability
Google
I have always been able to access
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Mitel Networks Corporation
No answers on this topic
Return on Investment
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
Mitel Networks Corporation
  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Read full review
ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives