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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A
    Pricing
    Google DriveShoutlet (Discontinued)
    Editions & Modules
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DriveShoutlet (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.—
    More Pricing Information
    Community Pulse
    Google DriveShoutlet (Discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    120 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    114 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    117 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    81 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    93 Answers
    No answers on this topic
    Features
    Google DriveShoutlet (Discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Shoutlet (Discontinued)
    -
    Ratings
    Versioning8.7195 Ratings00 Ratings
    Video files7.8190 Ratings00 Ratings
    Audio files8.3184 Ratings00 Ratings
    Document collaboration9.0218 Ratings00 Ratings
    Access control8.0216 Ratings00 Ratings
    File search8.1220 Ratings00 Ratings
    Device sync8.9205 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    8.6
    215 Ratings
    1% below category average
    Shoutlet (Discontinued)
    -
    Ratings
    User and role management9.0202 Ratings00 Ratings
    File organization8.0213 Ratings00 Ratings
    Device management8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Shoutlet (Discontinued)
    -
    Ratings
    Performance9.2212 Ratings00 Ratings
    Reliability9.0214 Ratings00 Ratings
    Storage Reports8.587 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    4% above category average
    Filtering out noise/spam00 Ratings8.01 Ratings
    Publishing
    Comparison of Publishing features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    2% above category average
    Content planning and scheduling00 Ratings8.01 Ratings
    Audience targeting00 Ratings8.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    10% above category average
    Automated routing and prioritization00 Ratings9.01 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Marketing
    Comparison of Marketing features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    12% above category average
    Lead generation00 Ratings8.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    8% above category average
    Twitter00 Ratings9.01 Ratings
    Facebook00 Ratings9.01 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings9.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Google Drive and Shoutlet (Discontinued)
    Feature
    Google Drive
    -
    Ratings
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    0% below category average
    Campaign success analytics00 Ratings8.01 Ratings
    Real-time tracking00 Ratings8.01 Ratings
    Competitor analysis00 Ratings7.01 Ratings
    Best Alternatives
    Google DriveShoutlet (Discontinued)
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DriveShoutlet (Discontinued)
    Likelihood to Recommend
    8.5
    (224 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    1.3
    (24 ratings)
    Usability
    8.8
    (54 ratings)
    7.7
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    9.0
    (7 ratings)
    7.3
    (1 ratings)
    Support Rating
    1.0
    (49 ratings)
    7.3
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google DriveShoutlet (Discontinued)
    Likelihood to Recommend
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
    Incentivized
    Read full review
    Pros
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
    • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
    • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
    Incentivized
    Read full review
    Cons
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
    • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
    • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
    Read full review
    Likelihood to Renew
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
    Read full review
    Usability
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
    Read full review
    Reliability and Availability
    Google
    Always available
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Performance
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
    Read full review
    Support Rating
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
    Read full review
    In-Person Training
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Implementation Rating
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Alternatives Considered
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
    Incentivized
    Read full review
    Scalability
    Google
    I have always been able to access
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Return on Investment
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • Allows our small staff to provide our clients with world-class service and data.
    • Exponentially improved fan base expansion for our clients.
    • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives