Google Pay vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Paytm
Score 7.8 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
Google PayPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google PayPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Google PayPaytm
Considered Both Products
Google Pay
Chose Google Pay
Paytm and Amazon Pay are also good application but you know everyone have blind trust on Google services because of their free and secure services. Just tap and pay direct from your bank accounts making these app so easy and beautiful. No doubt Google apps UI's are always …
Chose Google Pay
This is somewhat better than Paytm because in their case when payment remains incomplete and money gets deducted, you sometimes have to wait for a long time for the refund. But in Google Pay, you don’t have to worry as the deducted amount gets refunded without any hassle. Also, …
Chose Google Pay
Google Pay is almost supported with every shopping website whereas Amazon Pay only supports Amazon and you need to first add funds to your Amazon Pay wallet. With Google Pay, you just need to input your UPI in and the rest of the gateway handles it for you by redirecting you to …
Chose Google Pay
  • Currently I'm using all of these apps including Phone Pe. But mostly using Google Pay its just because of its performance.
  • Comparing to these other apps, Google Pay have the best user interface and user experience, it is the main reason that I'm using Google Pay more than other …
Paytm
Chose Paytm
Depends on my usage. When I get better offers on Paytm like cash-backs and all, I go for Paytm only. Google Pay no doubt is as good as Paytm but sometimes Paytm is much beneficial. But there are so many updates on the iOS platform which is a bit frustrating as it also consumes …
Chose Paytm
Google Pay wasn't widely accepted when we started using Paytm but even after using it we prefer to use Paytm because it provides us with very useful services and is widely accepted. Paytm app is also faster than Google Pay app and offers more cashbacks than any other similar …
Chose Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple …
Chose Paytm
Amazon Pay's bank transfer take quite a lot of time and in term of end to end security, Paytm is much better than others. It is highly used by millions of people. It is quite used by them on day to day basis.
Chose Paytm
Paytm is well suited for Indian needs and market with integrations. Paytm offers a lot more services. Paytm supports credit scores.
Chose Paytm
Paytm is widely used across my country. The penetration rate of this product is highest amongst the competitors, leading to its easier acceptance from a local seller to a premium seller. It was the first one to introduce the UPI transfers making it pretty easy for non-Paytm …
Top Pros
Top Cons
Best Alternatives
Google PayPaytm
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google PayPaytm
Likelihood to Recommend
9.2
(21 ratings)
8.3
(20 ratings)
Support Rating
6.9
(2 ratings)
-
(0 ratings)
User Testimonials
Google PayPaytm
Likelihood to Recommend
Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pi by Paytm
The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
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Pros
Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Pi by Paytm
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Pi by Paytm
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Support Rating
Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Pi by Paytm
No answers on this topic
Alternatives Considered
Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Pi by Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
Read full review
Return on Investment
Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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Pi by Paytm
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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