TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys

    Score7.9 out of 10
    N/AGoogle Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

    $10

    per completed survey

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Google SurveysJotform
    Editions & Modules
    Surveys
    10¢
    per completed survey
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Google SurveysJotform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google SurveysJotform
    Considered Both Products
    Google
    No answer on this topic
    Jotform
    Chose Jotform
    I still use some of the others, but Jotform allows for better and faster iteration, and it looks and works better overall when presenting to outside parties; if just an internal form or survey, it makes more sense to use our CRM or PM software
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    96%
    Implementation went as expected
    136 Answers
    Features
    Google SurveysJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys and Jotform
    Feature
    Google Surveys
    8.3
    17 Ratings
    3% above category average
    Jotform
    8.0
    164 Ratings
    1% below category average
    Survey templates9.517 Ratings9.0140 Ratings
    Themes7.715 Ratings7.7148 Ratings
    Custom logo/branding7.714 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys and Jotform
    Feature
    Google Surveys
    9.2
    16 Ratings
    8% above category average
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey9.915 Ratings9.7126 Ratings
    Question design help9.313 Ratings9.6124 Ratings
    Multiple question types8.416 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys and Jotform
    Feature
    Google Surveys
    7.5
    15 Ratings
    11% below category average
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility7.515 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys and Jotform
    Feature
    Google Surveys
    8.4
    16 Ratings
    3% above category average
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking8.516 Ratings8.4145 Ratings
    Data export9.415 Ratings9.1147 Ratings
    Standard reports7.814 Ratings8.3133 Ratings
    Custom reports8.412 Ratings8.6125 Ratings
    Analytics7.814 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys and Jotform
    Feature
    Google Surveys
    8.3
    16 Ratings
    4% below category average
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls7.915 Ratings9.4123 Ratings
    Compliance8.813 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys and Jotform
    Feature
    Google Surveys
    5.8
    13 Ratings
    33% below category average
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing5.810 Ratings7.575 Ratings
    Respondent restrictions5.812 Ratings9.496 Ratings
    Best Alternatives
    Google SurveysJotform
    Small Businesses
    Jotform
    Score8.5 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SurveysJotform
    Likelihood to Recommend
    8.6
    (17 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (7 ratings)
    Usability
    8.8
    (15 ratings)
    8.6
    (131 ratings)
    Support Rating
    7.5
    (12 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google SurveysJotform
    Likelihood to Recommend
    Google
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Google
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Google
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Google
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Google
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Google
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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