Google Surveys vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Surveys
Score 7.7 out of 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Google SurveysJotform
Editions & Modules
Surveys
10¢
per completed survey
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Google SurveysJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google SurveysJotform
Considered Both Products
Google Surveys

No answer on this topic

Jotform
Chose Jotform
I still use some of the others, but Jotform allows for better and faster iteration, and it looks and works better overall when presenting to outside parties; if just an internal form or survey, it makes more sense to use our CRM or PM software
Features
Google SurveysJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Surveys
6.4
16 Ratings
22% below category average
Jotform
7.7
161 Ratings
3% below category average
Survey templates6.916 Ratings8.0138 Ratings
Themes6.014 Ratings7.3146 Ratings
Custom logo/branding6.413 Ratings7.7153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Surveys
5.7
15 Ratings
38% below category average
Jotform
7.7
148 Ratings
9% below category average
Changes to live survey7.014 Ratings7.7125 Ratings
Question design help4.912 Ratings7.6123 Ratings
Multiple question types5.215 Ratings7.8145 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Surveys
4.6
14 Ratings
56% below category average
Jotform
7.3
124 Ratings
12% below category average
Survey logic flexibility4.614 Ratings7.3124 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Surveys
5.9
15 Ratings
31% below category average
Jotform
7.4
151 Ratings
8% below category average
Response tracking5.915 Ratings7.0142 Ratings
Data export5.914 Ratings8.8144 Ratings
Standard reports6.313 Ratings6.6130 Ratings
Custom reports4.911 Ratings7.3122 Ratings
Analytics6.613 Ratings7.2112 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Surveys
7.3
15 Ratings
16% below category average
Jotform
7.5
125 Ratings
13% below category average
Access controls7.314 Ratings7.4121 Ratings
Compliance7.312 Ratings7.5114 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Surveys
5.2
12 Ratings
43% below category average
Jotform
7.1
94 Ratings
13% below category average
Vendor-offered crowdsourcing5.29 Ratings7.175 Ratings
Respondent restrictions5.211 Ratings7.294 Ratings
Best Alternatives
Google SurveysJotform
Small Businesses
Square 9 Softworks
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Score 9.5 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
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Score 9.4 out of 10
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User Ratings
Google SurveysJotform
Likelihood to Recommend
6.5
(16 ratings)
8.0
(182 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(7 ratings)
Usability
7.0
(14 ratings)
8.3
(128 ratings)
Support Rating
7.5
(12 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
8.8
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Google SurveysJotform
Likelihood to Recommend
Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Google
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
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Usability
Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Google
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Google
Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Google
  • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
  • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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