Google Voice vs. RingCentral Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Voice
Score 7.9 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
RingCentral Meetings
Score 8.1 out of 10
N/A
RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.
$19.99
Per Month Per User
Pricing
Google VoiceRingCentral Meetings
Editions & Modules
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
Meetings
$19.99
Per Month Per User
Offerings
Pricing Offerings
Google VoiceRingCentral Meetings
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google VoiceRingCentral Meetings
Considered Both Products
Google Voice
Chose Google Voice
Google Voice definitely lacks features compared to enterprise-level solutions. Enterprise VoIP providers have a customer support component well in place. The interfaces for desktop and mobile are also much more refined, and they integrate well with the existing communication …
RingCentral Meetings

No answer on this topic

Features
Google VoiceRingCentral Meetings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Voice
5.3
53 Ratings
41% below category average
RingCentral Meetings
-
Ratings
Hosted PBX6.025 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
User templates1.419 Ratings00 Ratings
Call reports6.846 Ratings00 Ratings
Directory of employee names9.027 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Voice
8.4
67 Ratings
1% above category average
RingCentral Meetings
-
Ratings
Answering rules8.546 Ratings00 Ratings
Call recording8.352 Ratings00 Ratings
Call park6.422 Ratings00 Ratings
Call screening10.060 Ratings00 Ratings
Message alerts9.065 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Voice
7.5
44 Ratings
7% below category average
RingCentral Meetings
6.4
3 Ratings
16% below category average
Video conferencing6.222 Ratings6.52 Ratings
Audio conferencing7.839 Ratings6.52 Ratings
Video screen sharing8.014 Ratings5.02 Ratings
Instant messaging8.027 Ratings7.73 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Voice
7.0
63 Ratings
14% below category average
RingCentral Meetings
-
Ratings
Mobile app for iOS6.745 Ratings00 Ratings
Mobile app for Android7.351 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Voice
-
Ratings
RingCentral Meetings
7.7
21 Ratings
3% below category average
High quality audio00 Ratings8.021 Ratings
High quality video00 Ratings8.021 Ratings
Low bandwidth requirements00 Ratings7.320 Ratings
Mobile support00 Ratings7.319 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Voice
-
Ratings
RingCentral Meetings
7.0
21 Ratings
12% below category average
Desktop sharing00 Ratings7.321 Ratings
Whiteboards00 Ratings6.717 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Voice
-
Ratings
RingCentral Meetings
7.5
21 Ratings
8% below category average
Calendar integration00 Ratings8.720 Ratings
Meeting initiation00 Ratings8.021 Ratings
Integrates with social media00 Ratings5.711 Ratings
Record meetings / events00 Ratings8.319 Ratings
Slideshows00 Ratings7.013 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Voice
-
Ratings
RingCentral Meetings
7.5
19 Ratings
7% below category average
Live chat00 Ratings8.019 Ratings
Audience polling00 Ratings7.311 Ratings
Q&A00 Ratings7.310 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Voice
-
Ratings
RingCentral Meetings
6.5
19 Ratings
21% below category average
User authentication00 Ratings7.316 Ratings
Participant roles & permissions00 Ratings5.517 Ratings
Confidential attendee list00 Ratings6.713 Ratings
Best Alternatives
Google VoiceRingCentral Meetings
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Whereby
Whereby
Score 9.9 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google VoiceRingCentral Meetings
Likelihood to Recommend
9.0
(71 ratings)
7.7
(21 ratings)
Likelihood to Renew
9.3
(7 ratings)
10.0
(2 ratings)
Usability
9.0
(9 ratings)
7.7
(15 ratings)
Support Rating
7.0
(35 ratings)
7.8
(11 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google VoiceRingCentral Meetings
Likelihood to Recommend
Google
I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
Read full review
RingCentral
I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
Read full review
Pros
Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review
RingCentral
  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Read full review
Cons
Google
  • There has not been much innovation since the initial release.
  • It doesn't handle SMS well.
  • It does not natively integrate with CRM without legacy complication
  • It is not supported by Google as it once was
  • Call Recording is non-existent
  • Call-Tree or Virtual Auto-Attendant needs are not available
Read full review
RingCentral
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
Read full review
Likelihood to Renew
Google
Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
Read full review
RingCentral
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Read full review
Usability
Google
I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
Read full review
RingCentral
The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
Read full review
Support Rating
Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
Read full review
RingCentral
RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
Read full review
Implementation Rating
Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
Read full review
RingCentral
No answers on this topic
Alternatives Considered
Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
Read full review
RingCentral
As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
Read full review
Contract Terms and Pricing Model
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
Read full review
RingCentral
No answers on this topic
Professional Services
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
Read full review
RingCentral
No answers on this topic
Return on Investment
Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
Read full review
RingCentral
  • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
  • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
Read full review
ScreenShots