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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
    Pricing
    GoTo MeetingJoule
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo MeetingJoule
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.Joule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
    More Pricing Information
    Community Pulse
    GoTo MeetingJoule
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    92%
    Would buy again
    111 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    88%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    85%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    74%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    76%
    Implementation went as expected
    68 Answers
    Features
    GoTo MeetingJoule
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and Joule
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Joule
    -
    Ratings
    High quality audio8.8406 Ratings00 Ratings
    High quality video8.7399 Ratings00 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and Joule
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Joule
    -
    Ratings
    Desktop sharing8.2397 Ratings00 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and Joule
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Joule
    -
    Ratings
    Calendar integration8.0354 Ratings00 Ratings
    Meeting initiation8.4385 Ratings00 Ratings
    Integrates with social media7.7197 Ratings00 Ratings
    Record meetings / events8.1361 Ratings00 Ratings
    Slideshows8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and Joule
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Joule
    -
    Ratings
    Live chat8.3357 Ratings00 Ratings
    Audience polling8.1260 Ratings00 Ratings
    Q&A8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and Joule
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Joule
    -
    Ratings
    User authentication8.0329 Ratings00 Ratings
    Participant roles & permissions8.2353 Ratings00 Ratings
    Confidential attendee list8.2289 Ratings00 Ratings
    Best Alternatives
    GoTo MeetingJoule
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingJoule
    Likelihood to Recommend
    8.3
    (441 ratings)
    7.7
    (110 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    7.0
    (6 ratings)
    Usability
    4.9
    (35 ratings)
    8.1
    (108 ratings)
    Availability
    9.1
    (2 ratings)
    6.8
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Support Rating
    7.6
    (52 ratings)
    6.3
    (4 ratings)
    Online Training
    7.3
    (3 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    7.4
    (3 ratings)
    Configurability
    4.5
    (2 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    3.0
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    GoTo MeetingJoule
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
    Read full review
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    No answers on this topic
    SAP
    Yes as sap is used widely across organisation
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.