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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
    Pricing
    GoTo MeetingSalesforce Experience Cloud
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo MeetingSalesforce Experience Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.—
    More Pricing Information
    Community Pulse
    GoTo MeetingSalesforce Experience Cloud
    Considered Both Products
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    GoTo Meeting was chosen for overall features, customer service, online chat, collaboration, white board features, price point, broadband capabilities and overall strength and marketing in the collaborative workplace platform to date. The mobile and app features make GoTo …
    Incentivized
    Salesforce
    Chose Salesforce Experience Cloud
    After evaluating others on the market, we found that Salesforce Community Cloud comes with many more features than it competitors. Also Salesforce Community Cloud is way more user-friendly than others. And above all, we were looking for faster sales support in which Salesforce …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    96%
    Would buy again
    45 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    91%
    Implementation went as expected
    30 Answers
    Features
    GoTo MeetingSalesforce Experience Cloud
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and Salesforce Experience Cloud
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Salesforce Experience Cloud
    -
    Ratings
    High quality audio8.8406 Ratings00 Ratings
    High quality video8.7399 Ratings00 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and Salesforce Experience Cloud
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Desktop sharing8.2397 Ratings00 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and Salesforce Experience Cloud
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Salesforce Experience Cloud
    -
    Ratings
    Calendar integration8.0354 Ratings00 Ratings
    Meeting initiation8.4385 Ratings00 Ratings
    Integrates with social media7.7197 Ratings00 Ratings
    Record meetings / events8.1361 Ratings00 Ratings
    Slideshows8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and Salesforce Experience Cloud
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Live chat8.3357 Ratings00 Ratings
    Audience polling8.1260 Ratings00 Ratings
    Q&A8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and Salesforce Experience Cloud
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Salesforce Experience Cloud
    -
    Ratings
    User authentication8.0329 Ratings00 Ratings
    Participant roles & permissions8.2353 Ratings00 Ratings
    Confidential attendee list8.2289 Ratings00 Ratings
    Best Alternatives
    GoTo MeetingSalesforce Experience Cloud
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingSalesforce Experience Cloud
    Likelihood to Recommend
    8.3
    (441 ratings)
    8.9
    (71 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    9.0
    (1 ratings)
    Usability
    4.9
    (35 ratings)
    8.1
    (15 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (5 ratings)
    Support Rating
    7.6
    (52 ratings)
    8.0
    (18 ratings)
    Online Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    3.0
    (1 ratings)
    9.4
    (4 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo MeetingSalesforce Experience Cloud
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
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    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
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    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
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    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
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    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
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    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
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    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
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    Salesforce
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
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    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
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    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
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    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
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    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
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    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
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    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)