GoTo Webinar vs. WebinarJam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 8.4 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
WebinarJam
Score 8.6 out of 10
N/A
WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.
$39
per month
Pricing
GoTo WebinarWebinarJam
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Starter
$39
per month for 1 presenter and 100 attendees
Basic
$79
per month for 2 presenters and 500 attendees
Professional
$229
per month for 4 presenters and 2000 attendees
Enterprise
$379
per month for 6 presenters and 5000 attendees
Offerings
Pricing Offerings
GoTo WebinarWebinarJam
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GoTo WebinarWebinarJam
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
I have bought Easy Webinar and WebinarJam. Both were cheaper, which drove the decision, but they were completely unreliable as they needed to be integrated with YouTube or google hangouts. Ultimately, we paid a lot more because we had to buy GoToWebinar in the end as it was the …
Chose GoTo Webinar
Super-smooth video and fantastic audio with an extended range of volume control. Other vendors can claim their product is a superior choice; however, in my history of experiencing multiple options, GoTo Webinar gets my highest marks!
Chose GoTo Webinar
GoTo Webinar comparing to its competitors has a lot of coins, below my list: GoTo Webinar X ON24: GoTo Webinar is much cheaper. GoTo Webinar x Webinar Jam: GoTo Webinar is more complete, has more analytics data after the webinar. GoTo Webinar x Zoom: GoTo Webinar is more …
Chose GoTo Webinar
GoToWebinar is the godfather of webinar software. All other webinar companies try and emulate the GoToWebinar platform and also try to add their own spin on it. I do appreciate when other software can build in other services that generally have to be completed by a third-party …
Chose GoTo Webinar
GoToWebinar was easily the fastest to get started experience from day one. Utilizing the templates provided, and the customization available, GoToWebinar helped us host a 3 day event with dozens of presenters with less overall time dedicated to the technology, so our team could …
Chose GoTo Webinar
I had tried one or two alternatives to GoToWebinar before we went with them and we choose GoToWebinar because it was very easy to use, had a lot of automated actions to increase attendance, it was easy both for us and the users, and in general, it did everything we needed in a …
Chose GoTo Webinar
We have utilized several webinar tools in our search to find the most efficient/proficient platform out there. Overall, GoToWebinar performs nicely and offers a strong and reliable service for those looking to host content either internally or externally. Overall, it is …
Chose GoTo Webinar
GoToWebinar is definitely among my top 2 choices. The only way I'd go for other tool is when I need to evergreen the webinar, which is when I turn to EverWebinar. GoToWebinar has the easiest set up process and it allows you to customize and brand materials easily so it matches …
Chose GoTo Webinar
easywebinar - total joke of an app..nothing easy about it
webinar jam - over-priced
Zoom - limited functionality at the time of adoption...no integration with 3rd party tools
WebinarJam
Chose WebinarJam
WebinarJam beats all the other services I have used (Webex, GoToWebinar, Join.me) because I get a better looking system, for a better price. Join.me had some connectivity issues when presenting from the USA to Canada, and Webex/GotoMeeting always looked outdated to me. …
Chose WebinarJam
We had previously used GoToWebinar and found WebinarJam to provide overall better quality of audio, and it was less expensive. We now use Whereby.com for our staff meetings and for recording training sessions because it is much cheaper and easier to use because it does not …
Chose WebinarJam
We don't run webinars that often so the price of WebinarJam was very attractive. Other than price, WebinarJam lacks numerous features that other platforms provide, and most importantly, their system reliability is decent at best.
Chose WebinarJam
I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
Top Pros
Top Cons
Features
GoTo WebinarWebinarJam
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
8.2
141 Ratings
9% above category average
WebinarJam
4.8
8 Ratings
43% below category average
Dashboards8.2134 Ratings2.58 Ratings
Data exportability8.3130 Ratings7.27 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.7
156 Ratings
4% below category average
WebinarJam
9.0
7 Ratings
12% above category average
High quality audio8.1156 Ratings9.97 Ratings
Mobile support8.1107 Ratings8.16 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.4
157 Ratings
10% below category average
WebinarJam
6.1
8 Ratings
29% below category average
Calendar integration9.2134 Ratings8.06 Ratings
Record meetings / events9.2152 Ratings3.28 Ratings
Slideshows7.3136 Ratings9.97 Ratings
Event registration8.7149 Ratings3.28 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.3
200 Ratings
0% above category average
WebinarJam
7.3
8 Ratings
12% below category average
Audience polling8.4179 Ratings10.07 Ratings
Q&A8.4196 Ratings4.78 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
8.0
152 Ratings
4% below category average
WebinarJam
10.0
7 Ratings
18% above category average
Participant roles & permissions8.5149 Ratings10.07 Ratings
Confidential attendee list7.4131 Ratings10.06 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
8.0
122 Ratings
1% above category average
WebinarJam
2.4
8 Ratings
107% below category average
Branding options7.8118 Ratings2.58 Ratings
Integration to Marketing Automation8.2102 Ratings2.38 Ratings
Best Alternatives
GoTo WebinarWebinarJam
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.4 out of 10
GoTo Webinar
GoTo Webinar
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarWebinarJam
Likelihood to Recommend
8.3
(211 ratings)
3.2
(8 ratings)
Likelihood to Renew
5.5
(4 ratings)
-
(0 ratings)
Usability
8.8
(207 ratings)
3.2
(4 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(2 ratings)
3.3
(4 ratings)
Implementation Rating
6.0
(3 ratings)
-
(0 ratings)
Configurability
3.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoTo WebinarWebinarJam
Likelihood to Recommend
GoTo (formerly LogMeIn)
It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.
Read full review
Genesis Digital
We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Read full review
Pros
GoTo (formerly LogMeIn)
  • It is reliable when sharing content for webinars.
  • It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
  • It is user friendly and intuitive, which makes it so easy to use and understand.
Read full review
Genesis Digital
  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
Read full review
Cons
GoTo (formerly LogMeIn)
  • Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
  • The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
  • Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session
Read full review
Genesis Digital
  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
Read full review
Likelihood to Renew
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Read full review
Genesis Digital
No answers on this topic
Usability
GoTo (formerly LogMeIn)
Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.
Read full review
Genesis Digital
The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
Read full review
Support Rating
GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Read full review
Genesis Digital
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
Read full review
Implementation Rating
GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
Read full review
Genesis Digital
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
Read full review
Genesis Digital
I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
Read full review
Scalability
GoTo (formerly LogMeIn)
It's inexpensive enough that you can set up multiple accounts if needed
Read full review
Genesis Digital
No answers on this topic
Return on Investment
GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
Read full review
Genesis Digital
  • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
Read full review
ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience