Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 7.0 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
ON24
Score 8.6 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
Greater GivingON24
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greater GivingON24
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Greater GivingON24
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Greater Giving
-
Ratings
ON24
7.4
385 Ratings
10% below category average
Calendar integration00 Ratings8.4330 Ratings
Meeting initiation00 Ratings7.03 Ratings
Integrates with social media00 Ratings2.02 Ratings
Record meetings / events00 Ratings8.7368 Ratings
Slideshows00 Ratings9.0365 Ratings
Event registration00 Ratings9.4363 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Greater Giving
-
Ratings
ON24
8.6
387 Ratings
7% above category average
Live chat00 Ratings7.03 Ratings
Audience polling00 Ratings9.5350 Ratings
Q&A00 Ratings9.4384 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Greater Giving
-
Ratings
ON24
8.5
359 Ratings
1% below category average
User authentication00 Ratings8.02 Ratings
Participant roles & permissions00 Ratings8.6349 Ratings
Confidential attendee list00 Ratings8.8333 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Greater Giving
-
Ratings
ON24
8.4
361 Ratings
1% above category average
Branding options00 Ratings8.9354 Ratings
Integration to Marketing Automation00 Ratings8.1308 Ratings
Attendee list export00 Ratings8.39 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Greater Giving
-
Ratings
ON24
7.6
11 Ratings
6% below category average
Email marketing00 Ratings7.310 Ratings
Audience engagement00 Ratings7.911 Ratings
Event analytics00 Ratings7.711 Ratings
Best Alternatives
Greater GivingON24
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingON24
Likelihood to Recommend
3.1
(5 ratings)
8.8
(430 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(41 ratings)
Usability
7.0
(1 ratings)
9.2
(22 ratings)
Availability
-
(0 ratings)
9.1
(208 ratings)
Performance
-
(0 ratings)
8.1
(6 ratings)
Support Rating
4.0
(1 ratings)
9.0
(29 ratings)
In-Person Training
-
(0 ratings)
9.1
(3 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
1.0
(10 ratings)
Configurability
-
(0 ratings)
7.9
(4 ratings)
Ease of integration
-
(0 ratings)
8.2
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(199 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(5 ratings)
User Testimonials
Greater GivingON24
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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ON24
Prior to working at my current employer, I used other platforms such as Webex and Zoom. ON24 is significantly more user friendly and allows a lot more customization for events. It also has less bugs or technical issues. I would highly recommend that any adult learning spaces be conducted in ON24 over its competitors to guarantee a better client experience
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
Read full review
ON24
  • ON24 tech support has been very responsive. When we have struggled to upload some files, they have been quick to respond to the tickets. The tech support team has both uploaded files for us and have also investigated why we were running into the problems. They uncovered an issue with our slide template having links to google elements which was creating a problem. There was another issue I reported that has been validated as a bug and I have been getting weekly emails letting me know that they are still working on fixing the issue.
  • The Knowledge Center offers a wealth of information to help users self-serve and trouble shoot as needs present.
  • ON24 offers frequent webinars about improving engagement, using generative AI, and unveiling significant new updates to the platform. These have all been really helpful.
Read full review
Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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ON24
  • We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees)
  • Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account
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Likelihood to Renew
Global Payments
No answers on this topic
ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
Global Payments
No answers on this topic
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
Global Payments
No answers on this topic
ON24
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
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Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
Global Payments
No answers on this topic
ON24
Most points of relevance were covered as far as I can remember.
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Online Training
Global Payments
No answers on this topic
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
Global Payments
No answers on this topic
ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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ON24
ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education course catalog program. Without ON24's tracking behind the scenes for us, we'd be issuing certifications manually
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Scalability
Global Payments
No answers on this topic
ON24
We have been hosting a variety of types of webinars on On24, everything from simulive to live and interactive Q&A to more formal presentations. We are still in the process of determining which webinars work the best for our leads, but enjoy the trial and error process and the options are limitless!
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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ON24
  • We have managed to scale our Events from 1 a quarter to one a month using simulive
  • Buy-in from employees is much higher knowing they only have to record events 1 time per event
  • BD Teams can see clearly which leads to target based on engagement freeing up time for them and targeting more qualified leads
Read full review
ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.