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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greenhouse

    Score8.3 out of 10
    N/AGreenhouse is an ATS for companies of all sizes. Greenhouse's software supports every stage of the hiring process, from sourcing to onboarding, with the goal of empowering companies to hire top talent quickly, consistently and fairly as their business grows.N/A

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    GreenhouseLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    Offerings
    Pricing Offerings
    GreenhouseLogMeIn Resolve
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Volume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.
    More Pricing Information
    Community Pulse
    GreenhouseLogMeIn Resolve
    Considered Both Products
    Greenhouse Software Inc.
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    97 Answers
    91%
    Would buy again
    101 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    75 Answers
    94%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    95 Answers
    95%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    93%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    53 Answers
    95%
    Implementation went as expected
    88 Answers
    Features
    GreenhouseLogMeIn Resolve
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Greenhouse and LogMeIn Resolve
    Feature
    Greenhouse
    8.7
    139 Ratings
    9% above category average
    LogMeIn Resolve
    -
    Ratings
    Job Requisition Management9.6123 Ratings00 Ratings
    Company Website Posting9.6123 Ratings00 Ratings
    Publish to Social Media7.3109 Ratings00 Ratings
    Job Search Site Posting7.4115 Ratings00 Ratings
    Customized Application Form7.5116 Ratings00 Ratings
    Resume Management9.8129 Ratings00 Ratings
    Duplicate Candidate Prevention8.0110 Ratings00 Ratings
    Candidate Search8.0112 Ratings00 Ratings
    Applicant Tracking9.4133 Ratings00 Ratings
    Collaboration9.0126 Ratings00 Ratings
    Task Creation and Delegation9.1104 Ratings00 Ratings
    Email Templates9.5112 Ratings00 Ratings
    User Permissions9.0115 Ratings00 Ratings
    Notifications and Alerts9.5128 Ratings00 Ratings
    Reporting7.5111 Ratings00 Ratings
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    GreenhouseLogMeIn Resolve
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    Crelate
    Score9.1 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
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    User Ratings
    GreenhouseLogMeIn Resolve
    Likelihood to Recommend
    9.5
    (142 ratings)
    9.0
    (131 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    6.8
    (17 ratings)
    Usability
    9.1
    (60 ratings)
    8.3
    (111 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (2 ratings)
    Support Rating
    10.0
    (16 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    9.1
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GreenhouseLogMeIn Resolve
    Likelihood to Recommend
    Greenhouse Software Inc.
    Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Pros
    Greenhouse Software Inc.
    • Customization of interview plans, questions, interviewer roles for multiple positions
    • Manages efficient and timely candidate, hiring manager, and interviewer communication
    • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
    • Provides analytics and reporting to allow for data insights and process improvements
    • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
    Read full review
    Cons
    Greenhouse Software Inc.
    • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
    • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
    • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Greenhouse Software Inc.
    we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Greenhouse Software Inc.
    Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
    Read full review
    Reliability and Availability
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Greenhouse Software Inc.
    I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Greenhouse Software Inc.
    I think we could have used more delivered functionality and less customized which now results in more maintenance
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Greenhouse Software Inc.
    Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Greenhouse Software Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Greenhouse Software Inc.
    • Streamlined the hiring process and new hire time to value
    • Increased satisfaction for hiring managers and sales account managers
    • Allowed us to gain access to a bigger and more targeted talent pool
    • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
    Read full review
    ScreenShots

    Greenhouse Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board